[Resolved]  Bigbazaar — Cold stored items

Address:

Bangalore, Karnataka

Dear Friends - I am regular visitor to Big Bazaar shopping center. Recently I am experiencing big bazaar staff is misbehaving with customers. They are employing rural youngsters (may be at lower salaries) and these guys indulge in staring and young girls making unnecessary jokes and comments. This is irritating parents like us. Apart from this, the cold stored items are emanating bad smell and unusable. The prices of all commodity are higher compared to other places. Please read my recent experience.

I had 5 bad experiences in the past at Big Bazar -while buying a Mixer (Black&Hammer-Dewalt), while buying cloths, while making enquiry for Samsung Galaxy to SII ( the price is higher than what you get outside Big Bazar.

About two weeks back (August 2011)my family and my neighbors went for shopping at Big Bazar. We bought some few dresses, utensils, school items for kids. It was very hot and I told kids to buy some Flavored Milk to drink. The guy in the counter said - you pay the amount for the soft drink and later use it. We did so. But when we opened the cap of the milk bottle we found a pungent smell and lot of foam formed on top of the liquid content. We said we cannot use it and the matter went up to the manager. The manager by name Muthu came and said there is no problem - you can use it. I said no - we are buying them regularly from Nandini Milk vending booths in Bangalore and the item bought in Big Bazaar is not good. Then the manager went wild and started making mockery of me. ( usually I do not eat Ice creams& cakes-but my kids and wife do). I told him my kids are regular users of these things and they can make out what is good and what is bad. Hearing me telling this " I am not used to these stuff" - THE MANAGER STARTED SHOUTING LOUDLY AND ADDRESSING THE WHOLE GATHERING Saying " SEE HE NEVER EAT ICE CREAMS AND MILK SHAKES HA HA HA". He started throwing the bottle at me. He said "if you don't want to use it then leave it and go". I asked him to refund Rs.45/- I paid for the drinks. He vanished from the seen with a weird stare at me. And also instructed the cashier no to refund. But the cashier was a good person and told me. Don't worry sir I will refund the amount and did so. Funny thing is even security fellows also join the arguments and create a big seen.

My advice to dear Parents and Friends - there are lot of good places to venture out for shopping. But think twice before going into Big Bazar.

Jayaram.R
[protected]
CEO-Fateh Solar
Bangalore