[Resolved] Vodafone — Bill Complaint | |
I Radha Krishan My Mobile No. Is [protected] My Bill Due Date 26 Sep 2009. I m Paid Bill Amt at 25 Sep. Amt Of Rs: 700 In Case. Receipt No. Is CC6 -29619 Date on 25.09.09 Your Collector Exectuive Name Is Ananad ([protected]). I receive Msg From your Vodafone Company. (Your Vodafone Billed Outstanding of Rs 699 was not received, Please pay immediately ) Then I Do Any outgoing Call Then hearing ur annocement last seven Days. So I am very troubled. Plesae solve My Problem. Otherwise I Send to mail Trai.
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Aug 14, 2020 Complaint marked as Resolved | |
 14 Comments | |
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Hi
I have taken 249 megaplan in last month. My no is [protected]. In the bill the V2v charges are 60 paisa but at the time i taken the connection your executive told that V2V charges are 30 piasa.Second thing is that this connection is on the behalf of [protected] then why the security fee.You said that there is 10% discount in the bill of this number. But this is not done. in my bill charges are taken against all the outgoing call. then what is about 500 minutes free local call. Also, i have submitted a security fee of Rs. 250/-. Your executive told that the first bill charges is colleted from your security fee. But now the customer care executive say that i have to pay this bill. Please calrify all these doubts otherwise close this connection.
I have taken 249 megaplan in last month. My no is [protected]. In the bill the V2v charges are 60 paisa but at the time i taken the connection your executive told that V2V charges are 30 piasa.Second thing is that this connection is on the behalf of [protected] then why the security fee.You said that there is 10% discount in the bill of this number. But this is not done. in my bill charges are taken against all the outgoing call. then what is about 500 minutes free local call. Also, i have submitted a security fee of Rs. 250/-. Your executive told that the first bill charges is colleted from your security fee. But now the customer care executive say that i have to pay this bill. Please calrify all these doubts otherwise close this connection.
I am Miss Renuka Sanjeev Sakhalkar from Mumbai. I have been using Vodafone Services for quite a long time. I am a Citi Employee and I have taken a corporate plan of Rs.199 rental. I had given my residential address as the billing address, but they are sending me the Hard copies of the bills to my Office Address however the Office Address on which they are dispatching the bills are on the wrong Address. I have also got the address changed from Wrong Address to the desired mailing address from the Local Vodafone Store in Bandra East.
I have tried contacting the Vodafone helpline quite a lot of times but they have not responded back. Also the consumer executives who attend the calls said that they will send me the bill to my E-mail ID. They are not even doing that.
Unless I don’t get the Hard copy of the Bill I am not going to pay the due amount.
I have tried contacting the Vodafone helpline quite a lot of times but they have not responded back. Also the consumer executives who attend the calls said that they will send me the bill to my E-mail ID. They are not even doing that.
Unless I don’t get the Hard copy of the Bill I am not going to pay the due amount.
My Postpaid Number [protected]. But I am not received bill time to time and this month bill is pending. So please urgently send the bill on e-mail address.
because of you people my outgoing also got blocked
Please replay to my ASAP
--- On Wed, 2/17/10, vikram <[protected]@yahoo.com> wrote:
From: vikram <[protected]@yahoo.com>
Subject: Fw: Re: Network and Bill paymets [REF:[protected]]
To: vodafonebillonmail.[protected]@vodafone.com
Cc: vodafonecare.[protected]@vodafone.in
Date: Wednesday, February 17, 2010, 11:14 PM
this is 6 remainder
no one taking this issue i think ur also
why you not able to sovle the problem
--- On Wed, 2/17/10, vikram <[protected]@yahoo.com> wrote:
From: vikram <[protected]@yahoo.com>
Subject: Fw: Re: Network and Bill paymets [REF:[protected]]
To: vodafonebillonmail.[protected]@vodafone.com
Cc: vodafonecare.[protected]@vodafone.in
Date: Wednesday, February 17, 2010, 5:13 AM
Please reslove my problem ASAP
i spoke to vodafone customer care and
i went to vodafone outlet
no body is giving proper response and solutions
they are advice me to send email to concern dept
Please advice me if you know concern dept
--- On Tue, 2/16/10, vikram <[protected]@yahoo.com> wrote:
From: vikram <[protected]@yahoo.com>
Subject: Fw: Re: Network and Bill paymets [REF:[protected]]
To: vodafonecare.[protected]@vodafone.in
Cc: vodafonecare.[protected]@vodafone.in
Date: Tuesday, February 16, 2010, 11:35 PM
FYI
Please resolve my problem imm
--- On Tue, 2/16/10, vikram <[protected]@yahoo.com> wrote:
From: vikram <[protected]@yahoo.com>
Subject: Fw: Re: Network and Bill paymets [REF:[protected]]
To: vodafonecare.[protected]@vodafone.in
Cc: vodafonecare.[protected]@vodafone.in
Date: Tuesday, February 16, 2010, 2:12 AM
FYI
Please replay back imm
give your contact no
vodafone customer helpless people in my case
solve this problem immmmmmmmmmmmmmmmmmmmmmmmmmmmmmmm
and activate my connection
--- On Tue, 2/16/10, vikram <[protected]@yahoo.com> wrote:
From: vikram <[protected]@yahoo.com>
Subject: Re: Network and Bill paymets [REF:[protected]]
To: vodafonecare.[protected]@vodafone.com
Date: Tuesday, February 16, 2010, 12:41 AM
Dear Sir / Madem
reg this issue i am following 8 months on wards but sill no proper resonse
please solve the problem asap
Mobile no : [protected]
Name : C.Vikram
From 15/02/2010
my outgoing was blocked. it's not my problem
i am ready to pay my bill after the problem resloved or get the bill amount < 30 sec disconnected call details for 8 months, i will reduce the amt and i pay my bill
kindly advice
Past 7 to 8 months i getting touch with customer care due to network problem
still problem is not yet resolved
i paid my bill payment upto Dec month with bill extra amount (which is not used)
this month i am not going to make still resolve the problem
Please wave off my bill amount what ever is pending or give a disconnected call details of less 10 sec for past 6 months so reduce the bill amount of disconnected all less 10 sec i will pay my bill
Please advice
thanks & Regards
C.Vikram
--- On Tue, 2/16/10, Vodafone Care <vodafonecare.[protected]@vodafone.com> wrote:
From: Vodafone Care <vodafonecare.[protected]@vodafone.com>
Subject: Network and Bill paymets [REF:[protected]]
To: [protected]@yahoo.com
Date: Tuesday, February 16, 2010, 12:04 AM
Dear Mr.Vikram,
Thank you for your email dated 11-Feb-2010 about Network.
On going through the details mentioned, it is noticed that there was no mobile number mentioned.
We request you to kindly provide the mobile number at the earliest in order to expedite your request.
We request you to kindly ensure that your Vodafone number is mentioned in every correspondence sent to us.
In case you need further assistance, please do call or email us. We'll do our best to help you.
Happy to help,
Renju
Vodafone Care
Contact numbers*
Vodafone Care : 111 or +91-[protected]
(Toll free from Vodafone mobile phones within the home network)
Fax number : +[protected]
E-mail : vodafonecare.[protected]@vodafone.com
Website : www.vodafone.in
---- Original Message ----
From: [protected]@yahoo.com
Sent: 11-Feb-2010 11:31:46
To: vodafonecare.[protected]@vodafone.com
Subject: Network and Bill paymets
Dear Sir / Madem
Past 7 to 8 months i getting touch with customer care due to network problem
still problem is not yet resolved
i paid my bill payment upto Dec month with bill extra amount (which is not used)
this month i am not going to make still resolve the problem
Please wave off my bill amount what ever is pending or give a disconnected call details of less 10 sec for past 6 months so reduce the bill amount of disconnected all less 10 sec i will pay my bill
Please advice
thanks & Regards
C.Vikram
Please replay to my ASAP
--- On Wed, 2/17/10, vikram <[protected]@yahoo.com> wrote:
From: vikram <[protected]@yahoo.com>
Subject: Fw: Re: Network and Bill paymets [REF:[protected]]
To: vodafonebillonmail.[protected]@vodafone.com
Cc: vodafonecare.[protected]@vodafone.in
Date: Wednesday, February 17, 2010, 11:14 PM
this is 6 remainder
no one taking this issue i think ur also
why you not able to sovle the problem
--- On Wed, 2/17/10, vikram <[protected]@yahoo.com> wrote:
From: vikram <[protected]@yahoo.com>
Subject: Fw: Re: Network and Bill paymets [REF:[protected]]
To: vodafonebillonmail.[protected]@vodafone.com
Cc: vodafonecare.[protected]@vodafone.in
Date: Wednesday, February 17, 2010, 5:13 AM
Please reslove my problem ASAP
i spoke to vodafone customer care and
i went to vodafone outlet
no body is giving proper response and solutions
they are advice me to send email to concern dept
Please advice me if you know concern dept
--- On Tue, 2/16/10, vikram <[protected]@yahoo.com> wrote:
From: vikram <[protected]@yahoo.com>
Subject: Fw: Re: Network and Bill paymets [REF:[protected]]
To: vodafonecare.[protected]@vodafone.in
Cc: vodafonecare.[protected]@vodafone.in
Date: Tuesday, February 16, 2010, 11:35 PM
FYI
Please resolve my problem imm
--- On Tue, 2/16/10, vikram <[protected]@yahoo.com> wrote:
From: vikram <[protected]@yahoo.com>
Subject: Fw: Re: Network and Bill paymets [REF:[protected]]
To: vodafonecare.[protected]@vodafone.in
Cc: vodafonecare.[protected]@vodafone.in
Date: Tuesday, February 16, 2010, 2:12 AM
FYI
Please replay back imm
give your contact no
vodafone customer helpless people in my case
solve this problem immmmmmmmmmmmmmmmmmmmmmmmmmmmmmmm
and activate my connection
--- On Tue, 2/16/10, vikram <[protected]@yahoo.com> wrote:
From: vikram <[protected]@yahoo.com>
Subject: Re: Network and Bill paymets [REF:[protected]]
To: vodafonecare.[protected]@vodafone.com
Date: Tuesday, February 16, 2010, 12:41 AM
Dear Sir / Madem
reg this issue i am following 8 months on wards but sill no proper resonse
please solve the problem asap
Mobile no : [protected]
Name : C.Vikram
From 15/02/2010
my outgoing was blocked. it's not my problem
i am ready to pay my bill after the problem resloved or get the bill amount < 30 sec disconnected call details for 8 months, i will reduce the amt and i pay my bill
kindly advice
Past 7 to 8 months i getting touch with customer care due to network problem
still problem is not yet resolved
i paid my bill payment upto Dec month with bill extra amount (which is not used)
this month i am not going to make still resolve the problem
Please wave off my bill amount what ever is pending or give a disconnected call details of less 10 sec for past 6 months so reduce the bill amount of disconnected all less 10 sec i will pay my bill
Please advice
thanks & Regards
C.Vikram
--- On Tue, 2/16/10, Vodafone Care <vodafonecare.[protected]@vodafone.com> wrote:
From: Vodafone Care <vodafonecare.[protected]@vodafone.com>
Subject: Network and Bill paymets [REF:[protected]]
To: [protected]@yahoo.com
Date: Tuesday, February 16, 2010, 12:04 AM
Dear Mr.Vikram,
Thank you for your email dated 11-Feb-2010 about Network.
On going through the details mentioned, it is noticed that there was no mobile number mentioned.
We request you to kindly provide the mobile number at the earliest in order to expedite your request.
We request you to kindly ensure that your Vodafone number is mentioned in every correspondence sent to us.
In case you need further assistance, please do call or email us. We'll do our best to help you.
Happy to help,
Renju
Vodafone Care
Contact numbers*
Vodafone Care : 111 or +91-[protected]
(Toll free from Vodafone mobile phones within the home network)
Fax number : +[protected]
E-mail : vodafonecare.[protected]@vodafone.com
Website : www.vodafone.in
---- Original Message ----
From: [protected]@yahoo.com
Sent: 11-Feb-2010 11:31:46
To: vodafonecare.[protected]@vodafone.com
Subject: Network and Bill paymets
Dear Sir / Madem
Past 7 to 8 months i getting touch with customer care due to network problem
still problem is not yet resolved
i paid my bill payment upto Dec month with bill extra amount (which is not used)
this month i am not going to make still resolve the problem
Please wave off my bill amount what ever is pending or give a disconnected call details of less 10 sec for past 6 months so reduce the bill amount of disconnected all less 10 sec i will pay my bill
Please advice
thanks & Regards
C.Vikram
Dear Sir/Mam,
i am a regular customer of vodafone service. my vodafonefone number is [protected]. and my bill is generating date is 19. my last month feb 2010 bill was 1497.46 Rs. but when next billing cycle is started i found my current bill was reaching on 5758.56 Rs. tell me how is possible that my unbilled usesed reached on that amount only next 4 days( 24 march). whenever my cradit limit is only 2000 Rs. now my all vodafone servicees are stopped (incoming is started), i have connect the customer care but they are saying that first pay your bill then get our service.
i am facing many problems due to billing cycle please resolve my problem
i am a regular customer of vodafone service. my vodafonefone number is [protected]. and my bill is generating date is 19. my last month feb 2010 bill was 1497.46 Rs. but when next billing cycle is started i found my current bill was reaching on 5758.56 Rs. tell me how is possible that my unbilled usesed reached on that amount only next 4 days( 24 march). whenever my cradit limit is only 2000 Rs. now my all vodafone servicees are stopped (incoming is started), i have connect the customer care but they are saying that first pay your bill then get our service.
i am facing many problems due to billing cycle please resolve my problem
The same thing is happening with me. On December 10, 2009 I had given all the necessary documents to change the billing address to the home address even after 4 months the hard copy is going to the office address. They give the worst service possible Not only that I had confirmed every month with one Mr. Rahul From their Goregaon center and every month he gives the same reply that this month it will be changed but nothing has happened for the last four months.
i am a regular customer of vodafone service. my vodafone number is [protected] . and i paid the cheq on 05/06/2010. and cheq deliver date on 08/06/2010. my cheq number is 000038. bill is 585 rupees. then also my number is not started. please help me.
apke customer care me call kiya tha per unko kuch pata nahi hai. apki vodafone company customer ko asi services provide karti hai.
abhi bhi mera number band hai . please usko chalu karva de. nahi to mujhe pospaid se prepaid karvana hai.
from
hiralkumar p upadhyay
apke customer care me call kiya tha per unko kuch pata nahi hai. apki vodafone company customer ko asi services provide karti hai.
abhi bhi mera number band hai . please usko chalu karva de. nahi to mujhe pospaid se prepaid karvana hai.
from
hiralkumar p upadhyay
Hi.
My name is Shahbaz Anjum.I had paid my bill on 26 july 2010 since 8:06:13 PM from Souh Ex.but i don't get any confirmation from vodafone till now .I did call to customer care regarding bill payment then i got answer my bill have not paid.So kindly look in to this matter.
Paid bill details are mention below.
Number----[protected]
Transation ID: DVSX[protected]
Amount[protected]/
Receipt no: KDVSX[protected]
My name is Shahbaz Anjum.I had paid my bill on 26 july 2010 since 8:06:13 PM from Souh Ex.but i don't get any confirmation from vodafone till now .I did call to customer care regarding bill payment then i got answer my bill have not paid.So kindly look in to this matter.
Paid bill details are mention below.
Number----[protected]
Transation ID: DVSX[protected]
Amount[protected]/
Receipt no: KDVSX[protected]
sir,
I am a subscriber of your service since long time . recently I converted my prepaid connection to sbi corporate connection,
Rs199/-plan, my mobile no is-[protected]. I pay my bill through ecs. On 20/06/2010, I send request for a caller tune on my mobile set but the song set as my callertune was different one. So I tried again. After tryinf for thrice I got the desired song,
I lodged a waive application to vodafone care . But, i did not get satisfactoty reply.
this time expect prompt and quick reply . Otherwise I vave to think about terminating my subscription.
I shall be highly obliged if you wave rupees thirty from my current bill
yors faithfully
Sumon kanti ghosh
bill no-[protected]
relation no-1.30487635
I am a subscriber of your service since long time . recently I converted my prepaid connection to sbi corporate connection,
Rs199/-plan, my mobile no is-[protected]. I pay my bill through ecs. On 20/06/2010, I send request for a caller tune on my mobile set but the song set as my callertune was different one. So I tried again. After tryinf for thrice I got the desired song,
I lodged a waive application to vodafone care . But, i did not get satisfactoty reply.
this time expect prompt and quick reply . Otherwise I vave to think about terminating my subscription.
I shall be highly obliged if you wave rupees thirty from my current bill
yors faithfully
Sumon kanti ghosh
bill no-[protected]
relation no-1.30487635
Hi I am facing pathetic response from your company...
My Ph no : [protected]
Every time receive call from your company and people take appointment for revenue collection ..but no one visited my place...
I am really very much dissatisfied from this kind of response...
due to delay form your side now my Ph is now on Voice over Plz pay O/S amount...
I am ready to pay from 1st day but no one from your company Interested for this...
At least 10 times Appointment taken and no one came...
Now I have only Solution Either quit your service or you tell me...
--Dharmendra
My Ph no : [protected]
Every time receive call from your company and people take appointment for revenue collection ..but no one visited my place...
I am really very much dissatisfied from this kind of response...
due to delay form your side now my Ph is now on Voice over Plz pay O/S amount...
I am ready to pay from 1st day but no one from your company Interested for this...
At least 10 times Appointment taken and no one came...
Now I have only Solution Either quit your service or you tell me...
--Dharmendra
My BIJESH A T. I had paid my bill on 09 Dec 2010 since 05:30:53 PM from vodafone mini store nadapuram.(vp communications) vadakara, kozhikode, kerala.But i did'nt yet recieve any infirmation from vodafone till now .I got a call from customer care regarding bill payment that my bill was nit paid.please take the matter seriously and do the needfull as soon as possible.
BILL NO. VECL(KRL) 246519
MOB NO. [protected]
Thanking you,
Bijesh a t
BILL NO. VECL(KRL) 246519
MOB NO. [protected]
Thanking you,
Bijesh a t
I Ramesh kumar Mob. No. [protected] customer of vodaphone from 10 year. But Bill No. [protected] have been recevied with Usage Charge Rs 290 without use from games_Club_5
Pl. Stop these Extra charge Billing
Thanks
Ramesh Kumar
Pl. Stop these Extra charge Billing
Thanks
Ramesh Kumar
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This is Hemant. My vodafone postpaid no. is [protected]. my no is converted into prepaid to postpaid on 11/04/08.
The scheme is given by u to me is (249 mega plan) mobile to mobile 30p n mobile to landline 60p call, but the charge is cutting 60p on all the outgoing calls. i have complaint about this, u r customer care executive forward my complaint n said it will change in 2-3 days, but nothing will happen n u r customer care no is not connecting. i have paid my outstanding bill.plz take action as soon as possible about my quary. i[censored] r not able to do this with in 2 days plz change my number into prepaid.
Thnx
Hemant
[protected]