[Resolved]  BSNL Landline — Billing against a Surrendered phone

The owner of the telephone number[protected] Mr. Bijan Mitra [Cust Id[protected]] has died in September 2008. The said phone number was taken under a Sulabh Plan of BSNL. Though all the bills have been properly paid till the period it was used & a letter of discontinuance/surrender was filed at Mominpur BSNL office, fresh telephone bills are being generated and despatched at Bijan Mitra's then rented house at P92,SATGRAM HSG SOCY-700061 where none of his relatives do stay at present. The said number has been disconnected at BSNL's end long back and the computer voice says "The number is not in service" when dialed from any other phone, still the fresh bills are being sent to this address. The last bill of Rs.2773 has just reached, though all the payments have been properly made.

Repeated requests were filed at Mominpur BSNL office. No steps other than disconnecting the line have been taken regarding this.

This is Chandan Patra
[Mr. Bijan Mitra's Grand-Daugher's Husband]