[Resolved] Nokia — BLC Battery gets swollen | |
Hi, I have a nokia 6630 with a BLC 5c battery. The phone is around 1.5 years old. The battery has swollen highly, and has expanded to quite an extent. I tried complaining at Nokia Care Center (Andheri - J P Road), Nokia Tele Center and via e-mail also. But got no satisfactory response. the battery is not the one that are eligible to be replaced under their Battery issue cause as per their site this battery does not have the faulty battery problem reported few months back. Whatever be, I have used several mobiles, and never seen a case in which battery expands. Fearing that the battery will leak, I replaced it with a new one. I though believe that its Nokia's responsibility to replace it as it has swollen and is a case of faulty product. Since i didnot received any satisfactory response, I have vowed never to use Nokia (India) product again. I believe in a good customer service, and Nokia has failed there. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
4 Comments | |
Comments
Forgot to mention my mobile no - [protected] for the above complaint. Incase if someone from Nokia is reading this...
Reply
I also felt the problem of NOKIA BL-4C battery got swollen up in my NOKIA 3500c mobile.
My tele No. is [protected].
My e-mail address is [protected]@yahoo.com.
Now I am at Mumbai(Chembur).
I am trying to locate a genuine NOKIA store, where i can replace this battery.Is there any body to help?
Ramesh Chandra Saksena
My tele No. is [protected].
My e-mail address is [protected]@yahoo.com.
Now I am at Mumbai(Chembur).
I am trying to locate a genuine NOKIA store, where i can replace this battery.Is there any body to help?
Ramesh Chandra Saksena
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