Nokia India Customer Care
Nokia India Private Ltd.
Customer satisfaction rating: 3%
Submit a Complaint

Nokia India Customer Care

Nokia India Private Ltd.

SP Infocity, Industrial Plot no. 243, Udyog Vihar, Phase 1
Gurgaon District
India - 122016

Customer Care Phone Numbers and Contacts


+91 12 4483 3099
+91 80 4015 9999
+91 33 4006 2260
+91 22 6776 9009
+91 44 6653 0301

Additional info
Nokia Corporate Office

Address: Tower A&B, 5th Floor,
Sector 25-A, DLF City Phase 3,
Gurgaon-122002, Haryana
Contact Number: 0124 – 4199000

Nokia Branch Offices in India

Nokia Delhi

Address: Kailash Building, Flat no 1204,
12th Floor, Kasturba Gandhi Marg,
New Delhi – 110 001 india

Nokia Bengaluru

Address: 2B, Mercury Block,
Prestige Tech Park, Sarjapur, Marathalli Ring Road,
Kadabeesanahalli, Varthur Hobli, 560103 Bengaluru

Nokia Kolkata Office

Address: 3F, Tower II, Millennium City,
IT Park, Plot no 62, Block DN, Sec V,
Bidhan Nagar, Salt Lake, 700091 Kolkata

Nokia Mumbai Office

HDO Corporate Building Wing “A”,
Western Express Highway Andheri (E) – 400059 Mumbai

Nokia Chennai Office

RMZ Millenia Business Park, Campus-5, 2nd Floor,
No. 143, M.G.R. Road,
North Veeranam Salai, Perungudi,
Chennai – 600 096.

Regional Nokia Customer Care Numbers

Nokia Delhi Customer Care Number – +91 11 3030 3838
Nokia Mumbai Customer Care Number – +91 22 3030 3838
Nokia Kolkata Customer Care Number – +91 33 3030 3838
Nokia Chennai Customer Care Number – +91 44 3030 3838
Nokia Chandigarh Customer Care Number – +91 172 3030 3838
Nokia Jaipur Customer Care Number – +91 141 3030 3838
Nokia Gurgaon Customer Care Number – +91 1272 3030 3838
Nokia Noida Customer Care Number – +91 120 3030 3838

View More Information...

Customer satisfaction rating
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Nokia India related photos (536)

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Nokia India Customer Care related pictures (536)

Nokia India Complaints & Reviews

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Nokia India — Service Center denied to provide service

 Smit Jain 1 on Oct 25, 2016
I had purchased Nokia 230 Dual sim phone via Paytm on 13-06-2016. I am facing some issues with the phone and that's why i went to the Nokia authorized service center located in malviya nagar bhopal.
The store manager first checked the phone and asked me the issues I'm facing and then the moment I said that the phone is under warranty, he gave back the phone saying we do not look after phones which are in warranty period.

This is not at all acceptable. If a store is marked as authorized service center, it should provide all the services it is supposed to provide.
Complaint comments  Read comments Complaint category Mobile Handsets

Nokia — Duplicate mobile

 deena1 on Oct 25, 2016
I have received order no. 51433000447571 Nokia 105 with charger is not working condition and battery is not working swelling, Pls be replaced another one or refund sir.

I Complaint to E- Mart- but till date not return & Refund sir, Pls take Necessary action.

We have received your request to return the product below. Our delivery staff will pickup the item within the next 5 - 7 days. After the return is picked-up and processed, you will receive store credits for the value of the item paid by you.

Email Id :
Order Id : 51433000447571
Complaint comments  Read comments Complaint category Police

Nokia India — Nokia c503 cracked and not in good condition

 Rajwinder shergill on Oct 19, 2016
I gave order of noika mobile on 10.10.2016 through online and received the same on 17.10.2016 .I have received nokia c503 mobile and 8 face towel, wich is already cracked and not in good condition, it seems to be very poor quality secondly the towels which I received are also of poor quality and very small size. I want to retun the product because I don't like the nokia mobile phone as well as the towel, Rajwinder 9878332022 email my whaaky order number S801919226...
Complaint comments  Read comments Complaint category Mobile Service Providers

Nokia India — Phone problems persists after repair too

 Nitin sharma123456 on Oct 17, 2016
I want to came in to your notice that my complaint i'd =
Is 1385238 nd still my complaint is not resolved. Stiil i'm facing a lot with
My nokia lumia mobile phone. I got it repaired from service that aprox 1
Months back i got changed my volume cable that time. Still mobile is ringing
Without volume. I paid rs 1200 for that but still same problem with mobile i have spent rs 7500 on mobile in service centre still facing a problem with mobile. For what purpose i have spent in service centre bec i have faith that time in service centre but i lost all faithb in nokia. They...
Complaint comments  Read comments Complaint category Mobile Handsets

Nokia India — I am complaining about nokia x2

 sony258 on Oct 14, 2016
Have a mobile nokia x2 which has motherboard problem problem, i had submitted it to my nearest nokia service centre, named-microsoft auth device service centre r-30/31 2nd floor shakarpur vikas marg near metro pillar no 45 delhi 110092 now a days they have promised me to give back my mobile within 15 days, or 4 to 5 days but now its going to complete two month, i dint recieved back my mobile. I am very frustrated with nokia service. Nokia is very reputated company, thats known to me before. But after suffering with this type of service, i am wrong, my believe also getting down....
Complaint comments  Read comments Complaint category Mobile Service Providers

Nokia India — Lumia 720 phone is not working

 Mohammed Shifan on Oct 11, 2016
I brought lumia 720 two years back. Last month i changed the software to 8.1. From there itsself i got a problem that it give some kind of buzz sound and goes to bing and come back to main screen and go to other screen.. This keep on goes. If i open any tabs it automatically goes off and returning to the main menu. Plz. Try to solve the problem or take back the phone and replace it. Otherwise case will be filled in consumer court there many people like this. By contacting them and together we are going to file case on you.
Name; nohammed shifan
Cell:9633298767 email:
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Nokia 1110i — Broken phone

 nani prasanth on Oct 9, 2016
I bought a phone from your site and it deliver a broken phone to me. That why i am complaing you regarding phone, please exchange the phone. And the packing is very bad, so i request you to change my phone immediately, so kindly respond my complaint and exchange the product with in 2 days because i am waiting for the product last 10 days and finally i got today and it is broken....
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Nokia India — Nokia xl

 ravim17 on Oct 6, 2016
Iam using nokia xl mobile since 2 years which is not supported Telugu language iam very suffering since 2 years while using face book and whats app am unable to see the languagiamam living itelanganana which is telugu state I purchased itelanganana this mobileiamam asking ur company why your making the products which is leads tcostemerer dissatisfaction products whshoudud I suffebecozoz of you .
So kindly incorporate Telugu language as soon as posible my no
986632Remembe Remembe oniamhincostemer costemer
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Nokia India — Fake product give

 Pawan Mann on Sep 28, 2016
Hello sir
This is Parveen i have ordered a product from of rs 1059 products are Nokia duplicate mobile and samsung duplicate bluetooth i have ordered my product on 22/09/2016.(AWB no.508817330584 Order no.405288).
I have received my product 26/09/2016 and after receiving product it seems duplicate i wanted to return the product and iwant my money back i tried many times to contact no given in invoice after trying so many times call connected to munafa they register my complaint and they said that they will refund my money but now not give any response ......
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Nokia Uk — Nokia uk promotion 2013

 Rahma on Sep 27, 2016
Hi sir/madam i have received a message and a call from this number +447035907465 saying that i am a winner in the year 2013 and that i have won 700, 000 pounds kindly is this true. You may reach me through my email so i need your respective office to assist as soon as possible. I am currently in nairobi, kenya. They further said that they have sent my award parcel which contain 700, 000 pounds inside it through british airways courier service ltd located at:blenheim road lancing business park, lancing west sussex bn15 8uq, london uk. I hereby request the company for a refund...
Complaint comments  Read comments Complaint category Banks

Nokia India — Nokia 1105 new mobile not working

 jeyabalaji on Sep 21, 2016
Mobile : nokia
Model : 1105
Imei no: 358895074567562
Charger: c0523042
Purchased date:14/09/2016
Purchased at :dubai plaza, indian complex, oddanchatram-dindigul district, tn (mobile no:9894526155 & 9976799700)

Problem :
1. sim connection cut off (network) after 4-5 hours
2. mobile frequent switch off while usage even in full battery condition

V. jeyabalaji
Assistant professor
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Nokia India — Charging Inspection Fee - Nokia XL

 sanjeev.rename on Sep 21, 2016
Dear Sir/Madam,

Last week my mobile nokia xl stopped working and I took it to Nokia Care (Simar Solutions, Faridabad), wherein they had charged Rs.100/- as inpsection charge. I told them that there is some software issue but they ignored it. After 3 days they told me that your phone is dead we are not able to repiar it. Even they did not call me in this regard. When i went there to ask then they confirmed me. Now i repaired my mobile online through internet which was a small software error.

Nokia is appointing non eligible engineers to repair mobiles....
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Nokia — Overcharging on phone problems

 Nitin sharma123456 on Sep 21, 2016
Dear sir
I have given my Nokia lumia 720 for display touch repair and side cable repair on 13/09/2016 . at that time phone was charging properly and they took the phone with display in working condition but replaced. After repair when I got the phone the phone was not charginat all and whenni went back to centre they said that. They have to change the cable for charging and it cost around RS 2280 but for what I should pay RS 2280 although it was not done by me .I am greatly disappointed by the Nokia service and kind of staff working in Nokia centre which makes the great brand to their falll...
Complaint comments  Read comments [2]Complaint category Mobile Handsets

Nokia India — Faulty mobile sets. hence, returning the same.

 manoj_krishi2016 on Sep 19, 2016
Dear Sir,

I purchased 2 (two) Nokia 105 mobiles with SAMSUNG Bluetooths . One is working well. While other phone, neither the charger nor the bluetooth is not working.

Talked to your representative and accordingly, I am returning the both.

My Order No.MUN377524 on date 16/09/2016.

Please hand me the good sets soon.

With regards


Mobile...(+91)7503 528 903.
Complaint comments  Read comments Complaint category Mobile Handsets

Nokia India — Winning Prize money

 Gangulu Yadav on Sep 17, 2016
Nokia — email claiming prize money

I've recieved SMS from

My details as given below:
Name:M Gangulu Mandadi
S/o M Krishnaiah
Raja Street
Karveti Nagaram
Chittoor Dist.
Andra Pradesh
Pin: 517 582.
Cell no: 9949333990
age: 36
Sex: Male
Batch: GH838QPV
i claiming that i've won 90 LAKHS from NOKIA COMPANY....
Complaint comments  Read comments [1]Complaint category Other

Nokia — Nokia 215

 Aditya Rungta on Sep 16, 2016
Dear sir,
I have purchased a nokia 215 dual sim mobile with batch no.
355112071928869 from

M/s. Agarwal telecom
With invoice no. 1801 book no. 37, date25.04.216

But on 06.09.2016 this handset is having network and battery draining issue. Then, we went to above mentioned dealer. But they said to me that distributor names ram raika traders gorakhpur is refusing to exchange the handset. While the company promises replacement gurantee...
Help me regarding this
Aditya rungta
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Nokia India — I received a defective piece.

 im_soni35 on Sep 5, 2016
Before 2 months i bought a nokia 105.
After some it has some screen problem in that phone.
I visited in nokia care but they are asking about mobile with its box. But unfortunetly i lost that box. This phone has 1 year full replacement guarantee.
Now kindly tell me what am i suppose to do.
Give me the best way.
So i can touch with nokia. And bring more mobiles of nokia.

With Regards...
Complaint comments  Read comments [2]Complaint category Mobile Handsets

Nokia India — Wrong or another product

 harpal .singh on Sep 2, 2016
Dear sir/mam
I have ordered nokia 105 phone order no.51433000306545 on dated 22/08/2016.but i have receive samsung guru phone so i wanted to replace or change my can see below the specification or model of phone which i ordered.I have attached the picture of phone which i received.

Thank you for your interest in THE-EMART products. Your order has been received and will be processed shortly.
Order Details
Order ID: 51433000306545
Date Added: 22/08/2016
Payment Method: COD
Shipping Method: Shipping Cost Email:
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Nokia — Nokia lumia 925

 Harsh Contractor on Aug 24, 2016
I am having nokia lumia 925. The phone was perfectly working and all of sudden it shut down. Firstly i assumed that it may due to low battery. When i plugged in it didn't start. I showed it at a care centre, they say it's a motherboard issue and it cost nearly rs.10, 000. Am i a fool spending a good amount on a phone and later facing such issue.

I want it repaired free of cost. Why charge higher amount if you cannot deliver a good product.?

I am hoping to get it resolved on fast track basis....
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Nokia India — Nokia mobile 2610 not working

 sonkar80 on Aug 23, 2016
Dear sir/madam,

I ordered nokia 2610 from shopclue
Order date-11 jun 2016, 02:02 pm
Delivered tue - 28 june
Nokia 2610 mobile - (6 months seller warranty)
Code: 92967192

Mobile not working properly,
Itself switch off automatically.
Ervice center at raigarh (chhattisgarh)& angul (odisha)
Asking money for repairing.
Please do needful
My name - dhanraj sonkar
Email -
Address - hemsurpada angul near gagan dj 759122...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

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