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Nokia India Customer Care

Nokia India Private Ltd.

SP Infocity, Industrial Plot no. 243, Udyog Vihar, Phase 1
Dundahera
Gurgaon District
Haryana
India - 122016

Customer Care Phone Numbers and Contacts

Phone:1-800-4253388
 +91 124 483 3000
 +91 124 419 9000
 +91 80 4015 9000
 +91 33 4006 2264
 +91 22 6776 9000
 +91 44 6653 0100
Fax:+91 124 483 3099
 +91 80 4015 9999
 +91 33 4006 2260
 +91 22 6776 9009
 +91 44 6653 0301
Nokia Corporate Office

Address: Tower A&B, 5th Floor,
Sector 25-A, DLF City Phase 3,
Gurgaon-122002, Haryana
Contact Number: 0124 – 4199000

Nokia Branch Offices in India

Nokia Delhi
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Nokia India Complaints & Reviews

Nokia India - Defective handset, and refusal to provide promised warranty and services.

User
 n_poddar@hotmail.com on Mar 29, 2015
Dear Sir, I am very much tortured, mentally harassed and victimised. Please help me. I had sent a letter to Nokia as follows. Please refer for the details. Dear Sir, 1) This is to bring to your kind notice that I had purchased Nokia Lumia 510 from Croma Store (Malad, Mumbai) on 29/06/2013 for a consideration of Rs.7494 vide Invoice # SLF02A002010066924. 2) On purchase, I was assured a warranty and guarantee from the company along with good services for a period of 12 months from the date of purchase. 3) However, my handset has many short comings. It has heating issues while charging...
Complaint comments Read comments Complaint category Mobile Handsets

Nokia India - Regarding Nokia Lumia 720

User
 Srishti.Mehra on Mar 29, 2015
While investing on a phone, the least we expect from it is to function properly. Sadly, my Nokia Lumia 720 could not stand up to that little expectation. I bought the phone at a price of 18k and have invested more than 8k since then (sure the reason why we opt for a mid-range phone! To squander more every now and then). My plight doesn't end there, however. The service center has tampered with my phone, never fixed it and made money out of it. The phone does not work again and I do not feel I should be spending more in getting the same repaired for it hasn't helped yet, anyway. If anything, I demand...
Complaint comments Read comments Complaint category Mobile Handsets

Nokia India - Pending complaint

User
 vidula agarwal on Mar 28, 2015
Dear Sir/Madam Today i.e. on 28.03.2015, I went to Nokia Care centre at Vaishali, Ghaziabad regarding the complaints of my Mobile model : Nikia Asha 302. I wis having the problem of Internet Browsing. I paid Rs.350 for attending the complaint, but the complaint still pending and the condition is same as it was earlier. Therefore you are requested to direct the authorised dealer to get the complaint resolved properly. Waiting an early reply. thanks. Vidula Agarwal Mob:9871279024...
Complaint comments Read comments Complaint category Internet Services

Nokia India - Again and again creating the same problem with my phone

User
 belu.002 on Mar 28, 2015
Madam/Sir, I have purchased this mobile in the month of June 2014 from Kolkata but in the month September-2014 it was created too much problem then i have given to Nokia care then they send to head office (New Delhi) then after replacement it came back. Now again the same problem is creating since last month.Then i again given to the Nokia care yesterday. I don't know why this is creating again and again problem with this model only. I am very much frustrated and mentally harassed of my NOKIA mobile problem. So PLEASE REPLACE WITH OTHER HIGHER MOBILE SET OR FIX MY PROBLEM ASAP Or else...
Complaint comments Read comments Complaint category Mobile Handsets

Nokia - ON WARRANTY PROBLEM FROM NOKIA CARE FOR THEIR SERVICE CHARGE OF NO MEANS

User
 bikash24 on Mar 28, 2015
Dear sir, the mobile 501 nokia asha bearing batch no-358365050858922 purchased on 5 th february 2015.due to disturbance at switch point the same was produced to the Nokia care centre NAMAMI ENTERPRISE, 22 OFFICE LANE AGARTALA, ASC CODE-804_504886, on 13/3/15 under receipt supposed to be delivered on 19/3/15, but after persuasion on several days they have not delivered telling that they will delivered it very shortly.when i report for taking the delivery on 23.3.15 they have told that it will require a service charge of rs 150/- and confused of satisfactory repairing and raised unreasonable plea.Thus...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Nokia India - my nokia x2 is not android

User
 balasubramanya nagaraja on Mar 27, 2015
DEAR SIR I BOUGHT NOKIA X2 THROUGH SNAPDEAL IN THE MONTH OF OCT2014. IT SHOULD HAVE BEEN AN ANDROID PHONE WITH OSV4.3(JELLY BEAN), INSTEAD IT IS 2.0.0.11. HOW TO CORRECT THIS PROBLEM? Dr.N.BALASUBRAMANYA FLAT202, RV9, #125, 10 CROSS, MARGOSA ROAD, BANGALORE-560003 MOBILE:948208236 E-MAIL: jhrumbaa@gmail.com...
Complaint comments Read comments Complaint category Mobile Handsets

Nokia India - Faulty Set

User
 vngokhale on Mar 27, 2015
Dear Sir/Mam, Complaint no. 1-15887382674 We have purchased Lumia 730 on dated 05.12.2014 from Jaipur, Rajasthan (ref. Enclosed). It was not operating, on 16.12.2014 we have given to Nokia Care (B M Gadget Services Pvt Ltd, Pune ). On 18.12.2014 again it was referred to B M Gadget as it was not functional. On 27.12.2014 again it was given to B M Gadget and still issue was not resolved. on 12.01.2015 again it has been given to Nokia Care Centre B M Gadget- Pune This has caused a lots of inconvenience and hardship for a month period. As it is warranty period, we sincerely...
Complaint comments Read comments Complaint category Mobile Handsets

Nokia India - Lumia 625 not working properly

User
 naveen1994chauhan on Mar 26, 2015
sir this is Naveen Kumar. I have bought nokia Lumia 625 but it is not working properly. It is hanging, heating and applications are closing automatically. I went to service centre 6-7 times but did not get any solution for this problem. sir can you please help me to get solution for this. model number- nokia lumia 625 imei number - 353035061188024...
Complaint comments Read comments Complaint category Mobile Handsets

Nokia India - Unsatisfactory Services- Urgent NEED.

User
 singh.aishwarya on Mar 26, 2015
I am a Nokia Lumia 920 user. I bought the phone around two years back and had got the warranty extended for another year. So, my phone is still under warranty period which is abut to expire by end of this month. Last two months my phone is troubling me with the front-camera, which lately I am unable to use. Also, the motion censor start working at times and other half of the times it is not working. For these two issue I visited the nearby Nokia Care centre and they said they are not in the position to help me. I should instead visit Kolkata. Now, I am college student and obviously cannot go to...
Complaint comments Read comments Complaint category Mobile Handsets

Nokia - Application Move

User
 Neelam. on Mar 25, 2015
Respected Sir/Mam, I use Nokia XL phone since june 2014. my major problum is that whatsapp application is install in phone memory. at persent time the phone memory is full. so my phone is creat hange problum. i request you please give me suggestion thet how to do make blank the phone memory. i have purchase new SD card for this. just i want to move this whatsapp application in memory card so that my phone can do work properly without any hanging problum. i will wait for your appriciate reply. Faithfully- Ashish Dixit. 09711311208....
Complaint comments Read comments Complaint category Mobile Handsets

Nokia India - REPLACEMENT OF NOKIA X2-03

User
 LILXK001 on Mar 23, 2015
SIR, MY COMPLAIN IS PENDING SINCE 2012. MY MOBILE SET WAS GIVEN TO REPAIR IN " NOKIA CARE PURNIA (BIHAR).SINCE THEN I AM WAITING FOR REPLACEMENT. IMEI NO. IS 356981046157393.KINDLY LOOK AFTER THE MATTER AND OBLIGE. R.JHA...
Complaint comments Read comments Complaint category Mobile Handsets

Nokia India - Nokia lumia 720 repairing

User
 anand6669 on Mar 20, 2015
Hi, This is regarding the Lumia Hand set-720 which was given at Lumia Care Centre- NEIL COMMUNICATION C-10, First Floor, Sector-10, 201301 Noida on 18 feb Handset Model:720 (Yellow) Date of purchase :14-03-2014 IMEI No: 357297059897356 Job sheet no:- 962433527/150218/019 Compliant NO:- 1-15895209000 Invoice scan copy attached As per Lumia care centre employees, Handset was suppose to be returned after repairing to me within 7 working days, but when I checked with Customer care helpline to check the status they said its not repaired and they said you will receive a call back from...
Complaint comments Read comments Complaint category Mobile Handsets

Nokia India - New Lumia 535 display got blank within 2 months of its purchase, exceeding the target date of repairing

User
 Rhea123 on Mar 20, 2015
I am Richa. I purchased a mobile of Microsoft (Lumia 535) on date 28-12-2015 from the spice hotspot, jaipur (invoice no. 138492882). Without any damage within 2 months its display gone blank. Then I submitted my handset to nokia care centre (NCC) on date 25-02-2015 ( jobsheet no. 104433527/150225/021) under warranty. Till today NCC said repairing status is "in nokia factory for repairing". They said 15 days but its already going to be a month. That is one issue. Another issue is if new mobile will become automatically faulty then who is responsible. And company or dealer should provide another new...
Complaint comments Read comments [2] Complaint category Mobile Handsets

Nokia India - ASHA 230

User
 tusharhalder on Mar 20, 2015
BUY ONE A NOKIA ASHA 230 SET ON 14/07/14 EMI 353041/06/794468/3 total three time same defects repair by ur servicec centre and miss behave u r care and already compline u r care no repair u and ur service centre my mob no9903421077 so i request pl pl deceion my set last job sheet no 353916 /01/15...
Complaint comments Read comments Complaint category Mobile Handsets

Nokia India - complaint regarding Corning Gorilla Glass 3 used by lumia 630

User
 madyrao on Mar 19, 2015
Well to be honest the type of Corning Gorilla Glass 3 which Nokia lumia 630 involves or uses is so far the worst I have seen. I got my mobile's glass broken after it fell from about 2 feet and got shattered to pieces. I have seen cases where other company mobile's which includes gorilla glass sustained such damage even after falling from 1st floor of a building while another case where the mobile internal display got broken but the outer Corning Gorilla Glass remained undamaged. Further i am being charged around 2k to get it repaired from a nokia service centre. Highly disappointed from a...
Complaint comments Read comments Complaint category Mobile Handsets

Nokia India - NCC is taking more time than target delivery date for repairing my hadset

User
 butcap_gf on Mar 19, 2015
I am Umesh D. Tirbude. I purchased a mobile of Microsoft (Lumia 535) on date 23-01-2015 from the mobile store (invoice no. 13121/12397857). Without any damage within 2 months its display gone blank. Then I submitted my handset to nokia care centre (NCC) on date 07-03-2015 ( jobsheet no. 450504867/150307/002) under warranty. till today NCC said repairing status is "waiting for parts". So how they will resolve problem within given target date. That is one issue. Another issue is if new mobile will become automatically faulty then who is responsible. And company or dealer should provide another...
Complaint comments Read comments [3] Complaint category Mobile Handsets

Nokia India - newly bought Lumia 535 has many issues

User
 sangeetamansur on Mar 19, 2015
Hi, Bought Lumia 535 in February and faced some touch issues ( space bar types a full stop and alphabets repeat themselves while typing etc.) Was told by the dealer in B'lore that phone updates will happen. many weeks later ( after auto-update enabling), no improvement. Problem got worse now.many functions are non responsive to touch: Notifications do not come in, or come in when I switch off and on. Screen des not scroll when I scroll with fingers. Latest is, I don't receive sms too. Nothing wrong with my network: when I use another phone, all is fine with messages and other functions. I'm...
Complaint comments Read comments Complaint category Other

Nokia India - Pathetic Phone Nokia Lumia 630

User
 alfa12 on Mar 18, 2015
I have visited Nokia Care Center 4 times within a year under warranty period 5th time visit will b tomorrow...I bought this phone(Nokia Lumia 630) from ebay on june 2014 not even completed a year. And for each of my problem I have to visit twice to NCC for solution. 1st I visited coz my phone started snoozing automatically so I went to Nokia Care Center (NCC) .2nd time my phone started reacting oppositely on my commands like m using volume low down button volume increasing n so on, so i need to visit NCC.3rd time one night phone was working properly but in the morning i wokeup n checked my phone...
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Nokia India - nokia care not responding and not giving correct update statusjob sheet 1244

User
 sahusanto on Mar 18, 2015
Hi, My mobile is supposed to to repaired on 06.03.2015 but still not get my phone. Today i called on land line number so many times but nobody responding. also called in mobile number given on job sheet but it is switched off. job sheet number is 1244. please let me know when i should get my mobile ....
Complaint comments Read comments Complaint category Mobile Handsets

Nokia India - nokia 208 phone dosnt switch on

User
 mahespan on Mar 18, 2015
respected sir' i have purchaced nokia 208 dual sim mobile phone from shilpa mobile shoppe udgir dist latur maharastra on 12/01/2015 after one month mobile suddenly switch off & dosnt swich on after that i go to nokia care latur & given my mobile after 15 days they told that online warrnty for ur mobile imei no.356698055269121 has been over so we cant help u . u go to shilpa mobile shoppe & solve the problem. after that i go to shilpa mobile shoppe, he said that i call to nokia manager & solve ur problem i am jumbelling so help me...
Complaint comments Read comments Complaint category Computers & Accessories

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