Follow us
Log in        Register
     
 
Nokia India Logo

Nokia India Customer Care

Nokia India Private Ltd.

SP Infocity, Industrial Plot no. 243, Udyog Vihar, Phase 1
Dundahera
Gurgaon District
Haryana
India - 122016

Customer Care Phone Numbers and Contacts

Phone:1-800-4253388
 +91 124 483 3000
 +91 124 419 9000
 +91 80 4015 9000
 +91 33 4006 2264
 +91 22 6776 9000
 +91 44 6653 0100
Fax:+91 124 483 3099
 +91 80 4015 9999
 +91 33 4006 2260
 +91 22 6776 9009
 +91 44 6653 0301
Nokia Corporate Office:

Address: Tower A&B, 5th Floor,
Sector 25-A, DLF City Phase 3,
Gurgaon-122002, Haryana
Contact Number: 0124 – 4199000

Nokia Branch Offices in India


More...
 
Go to Nokia India:    Twitter  Facebook  LinkedIn  Google+      

Nokia India Complaints & Reviews

Nokia - NOKIA 22O INCOMING SOUND PROBLEM & TOTAL MISGUIDANCE OF NOKIA CARE

User
 svk7271991 on Jul 30, 2014
I have purchased my nokia 220(black) on 18.06.2014 from Agarwal sales, Asansol.IMEI no: 353650064782225 from the very first day it is found that the incoming sound was not working properly all the time.I took 6 days to check the problem with different sim cards like vodafone, airtel, bsnl...but the problem was still in it.i visited to local nokia care i.e., P.D.ELECTRONICS[590-504886], 70, G.T ROAD(EAST), BHANGA PANTHIL, ASANSOL, WEST BENGAL-713303.THEY WERE BEHAVED VERY ROUGHLY TO THE SITUATION.THEY LODGE A JOBSHEET (NO: 590504886/140625/004) ON 25.06.2014 THEY GAVE IT BACK TO ME ON 17.07.2014...
Complaint comments Read comments [1] Complaint category Mobile Handsets

Nokia India - MOBILE HANDSET GIVEN FOR REPAIR , NOT RECIEVED YET

User
 kapilwadhwa on Jul 30, 2014
Dear Sir, This is in refrence regarding my handset NOKIA LUMIA630, .I bought nokia lumia 630 this year and with in month time problem started in my handset, i submitted my handset in nokia customer care (ASC - 160_433527) on 26.06.2014 but till now i have not recieved my handset, it has been more then 1 month that i have given my handset. I went to nokia care at almost 50 times but no positive response from nokia care. This is almost more then 1 mmonth now i found they are not able to repair my phone so kindly help me out in getting newv handset instead of my handset which has not repaired. Below...
Complaint comments Read comments Complaint category Mobile Handsets

Nokia India - worst service by nokia care. Phone is giving lot many problems.

User
 Mrunali Dekate on Jul 27, 2014
I bought nokia lumia 720 6 months ago(on 14th Jan 2014) from Amravati(MH). At 4th day, there was a problem of repeating the data in phone. I went to nokia care (at Rajapeth, Amravati) to resolve this issue. They asked me to format my phone. I did that. After that microphone of handset was giving trouble for long time. Same answer was given by nokia care this time also. I formatted my handset 4 times. But the problem was as it is. Recently they sent my handset to company(on 9th June 2014) saying that this problem cannot be resolved here. For 20 days my handset was sent to the company for repairing....
Complaint comments Read comments Complaint category Mobile Handsets

Nokia India - Warranty can not be claimed & Worst Servicing

User
 Jayakrishnan VB on Jul 26, 2014
I bought a Nokia X [IMEI 352361067706051] from Mobile King shop located a Palarivattom on 24 April 2014. Recently, i started having trouble in charging the phone due to some malfunctioning of charging socket on device, without any reason.Phone had no shocks and is not exposed to water.Still Nokia Care of Ernakulam(Poovath International, Opp Saritha Theatre, CC 41/4108, 4th Floor, Kurian Towers, Banerji Road, Cohin, Kerala) denied claiming my warranty and refused to repair my phone at free of cost.They tried servicing my phone and made it worse.Now even the touch screen of my phone is not responding...
Complaint comments Read comments Complaint category Mobile Handsets

Nokia India - nokia xl 3g network problem

User
 vinodx on Jul 25, 2014
Sir, I purchase new nokia xl phone. But its fist 3g slot is not working properly. I select network in going to setting option in phone manu many time in a day because the fist sim card network is going in outof cauvrage area..The network is show in display but its is not working many time in a day. I became very tired because of this phone, Sir what can you doing for this problem. can you replace it this phone. Was it same problem in all Nokia XL. Place contact : 09881020190...
Complaint comments Read comments Complaint category Mobile Service Providers

Nokia - non delivery of the product

User
 Shilpy Sharan on Jul 25, 2014
My NOKIA LUMIA 520 was sent to Nokia Care, tilak nagar, new Delhi on 16th July. The head and the employees assured on deliverance within a week but contrarily, on repeated calls and meetings, my mobile is neither being returned nor repaired. It has been two weeks since then. Please forward my message to the concerned authority, as I am suffering tremendously for being a Nokia customer....
Complaint comments Read comments Complaint category Mobile Handsets

Nokia India - Speaker Low Volume, No Android OS

User
 manoj sutaria on Jul 24, 2014
I have Purchased Nokia XL on 05/06/2014.During purchasing I was told that it is having Android OS and will support all apps.

But I am facing some serious issues as below.

1. This model is not having Android OS.
2. Its speaker has very low volume.For that I went to Nokia Customer care on 21/07/2014 at Maninagar Crossing, Ahmedabad, Gujarat.
3. Some applications like Whatup are not supporting to this model.

These defects are not acceptable.

So I expect some favourable solution to this model.Otherwise I will be prompted to take...
Complaint comments Read comments [1] Complaint category Mobile Handsets

Nokia India - Applications in nokia xl model doesnt work properly...

User
 sravanth 4545 on Jul 24, 2014
I recently bought a Nokia XL phone... thinking that it supports all applications in a perfect android way, but it doesnt support morover the third party store like one mobile market doesnt give a full fledged applications..!!! The top apps like whatsapp, instagram, gmail...etc they doesnt work..!! It shows they have downloaded but when they gets installed, it shows installation failed or else your device is not supported... so, here after I request you to make sure atleast top apps will be working properly and Nokia make sures to release the updates ......
Complaint comments Read comments Complaint category Electronics & Appliances

Nokia India - Not received my Charger after around 20 days

User
 Rainu Ali on Jul 24, 2014
My Name Is Ashraf Ali I have submitted my mobile phone charger on 04/07/2014 to Samad Rd, Centre Point, Aligarh, Uttar Pradesh 202001 and have not received my Charger yet after around 20 days. They are not giving proper reply to me regarding the delivery of my Charger and have to go through lot of problems due to this. On top of that customer care executive asked me no reply please reply me as whel as soon....
Complaint comments Read comments Complaint category Electronics & Appliances

Nokia India - taking a lot of money for screen replacement

User
 sachin zeus on Jul 23, 2014
the nokia care are charging 85000 for my lumia 720 screen replacement thought it is under warranty period . so i decided to get it replaced but now after replacement my phone does not recieve any signals and when i went to nokia care they are saying their is no antenna in it so they are charging 2000 for just an antenna and that too under no warranty...
Complaint comments Read comments Complaint category Mobile Handsets

Nokia India - Refusal to replace in warranty handset by nokia care saying liquid damaged.

User
 antrixdiamond on Jul 23, 2014
Due to my phone's touch screen was stopped working properly, I visited nokia care vile parle west Mumbai on 23/july/14. My e token number was CO4569. After checking the handset person simply said that my phone is damaged by water and screen replacement cost will be around 2000/- I had taken utmost care with my handset it is with scratch guard and outer case. So How can it be possible? The person said my warranty is no more valid. He refused to check it further when I said I do not want to spend anything. It seems your company and your customer care are trying every trick to refuse service...
Complaint comments Read comments Complaint category Mobile Handsets

Nokia India - mic not working properly

User
 soodatish on Jul 22, 2014
I have nokia lumia 720, there was some problem in the mic, i got it fixed thrice but still not working last time the service centre told me that there is some problem with the screen, they replaced the touch screen and charged 4000 for that but all in vain once again i landed back in the same problem . Atish sood 76960 87470 9801187470 soodatish@yahoo.com...
Complaint comments Read comments Complaint category Mobile Service Providers

Nokia India - Worst phone

User
 rahulverma143 on Jul 21, 2014
I bought a NOKIA LUMIA 630 DUAL SIM PHONE around 15 -16 days back. Starting from there there came a huge bundle of problems/defects with the phone. On the very next day problem of NO VOICE occurred. After 2-3 days the phone started hanging and apps didn't open at all sometimes. I went to Nokia care center 3 times for the same problem they always see the phone nd just say now it will not occr then i take proofs of this hanging and not responding along with me (i.e. videos of working of the phone).Then they said they will send it to the NOKIA for its repair/replacement. After 10 DAYS i got my...
Complaint comments Read comments [2] Complaint category Mobile Handsets

Nokia India - Nokia Lumia 820, Issue with handset screen‏

User
 K3140 on Jul 20, 2014
Dear Nokia Team, I have purchased Nokia Lumia 820 in the month of Aug 2013. After two month's of purchase i visited to your customer care center at Tilak Nagar with incoming voice speaker issue. They replaced they replaced the same and issue was fixed. At the same time i asked to the concern engineer that there is issue with the screen as well and it is not in proper balance format. He responded me that this is not an issue and it will not hamper your operation. But now i again visited to the same service center with the camera issue. But this time they told me that since your phone screen...
Complaint comments Read comments Complaint category Mobile Service Providers

Nokia India - Camera

User
 Krushna kant Das on Jul 18, 2014
I am Mr. Krushna Kanta Das, Purchased a NokiaX cell phone from Nokia Priority Dealer of Puri, Odisha Bearing IMEI No - 353070060704927. I would like to bring your kind notice that SOON AFTER PURCHASE I FOUND THAT THE CAMERA QUALITY IS VERY POOR AND IT SHOWS A JOINT LINE. THOUGH I GAVE THIS TO THE NOKIA CARE (JOB SHEET ATTACHED) BUT EVEN AFTER THAT THE PHOTO QUALITY OF THE CAMERA IS STILL POOR. WHEN I BRING THE SAME TO THE NOKIA CARE OFFICER AND THE PRIORITY DEALER OFFICERS I AM UNABLE TO GET ANY TECHNICAL SOLUTION FOR THIS. I THEREFORE REQUEST YOU TO REPLACE THIS WITH A NEW ONE AND OBLIGE. Email...
Complaint comments Read comments Complaint category Mobile Handsets

Nokia India - Is Nokia care a scam to torture customers?

User
 akshatmegamind on Jul 18, 2014
Another frustrating experience at Nokia care. I visited nokia care Madgaon because My Lumia 720 suddenly got hung and was not responding. This had happened earlier and I visited a local store and they put in a software for Rs 550 and the phone started working fine. This time I visited Nokia store and first they warn me that they are responsible if the phone goes dead in any process that they do, so much for coming to an authorised service centre. When i agreed to this, they inform me that a minimum of Rs. 750 will be charged for any software work they do. I agree to this. Then while working on the...
Complaint comments Read comments Complaint category Mobile Handsets

Nokia India - Scam Done by Nokia Care

User
 Vivek Talwar on Jul 17, 2014
Greetings Nokia Team I am Vivek Talwar, a user of Nokia Lumia 520 from last 11 months. I haven't visited to nokia care in these last 11 months of duration for my Lumia device because it worked so well without any problems or lags. But unfortunately on 21st June 2014 I have faced a issue in my Lumia device related to charging of device and submitted it to Nokia Care Gurgaon (Sheetla WLL Services). At the time of submittion of my device, I have been tortured by executives to pay for Nokia Care Protect service which could extend my warrenty for next 12 months such that If I got same problem after...
Complaint comments Read comments Complaint category Mobile Handsets

Nokia India - No network

User
 JAKIE on Jul 17, 2014
My nokia asha 305 here i was purchasing care protect /now my mobile haveing no network issue .Then i vesit nokia care chandmari guwahati, but service centre people denying repaire under warantty, the same laptop was reapared in the same service centre dated 21-05-2013, that time i purched nokia care protect .Now service centre toled me that my iemi no which is not matching with the registred one but my name, moble no, mail id matching, please do need full get resolve my issues,


Regards
Jakir hussain
Conatac no -9864715496/9435403897
Mail-jakirhussain37@live.Com...
Complaint comments Read comments Complaint category Mobile Handsets

Nokia India - repair of my NOKIA Lumia 520

User
 Leenupihu on Jul 16, 2014
I bought my NOKIA Lumia 520 in dec 2013. in the month of may 2014 it fell down and screen was cracked . i went to NOKIA Care centre at Park road Lucknow. there they charged me Rs 2850/- for replacing the screen. But the problem stated within a month, on recieving or making a call, the screen disappears all the times. i went to the same NOKIA Care centre. Firstly they told me that it will incur charges but when i told them that they had replaced the screen a month ago, then they are telling me that they will send the phone to the company and it will take 15-20 days. neither they are providing me...
Complaint comments Read comments Complaint category Mobile Handsets

Nokia, India - False commitment by Nokia care FC road Pune

User
 SANWONDER on Jul 16, 2014
I broke my Nokia XL screen so I approached Nokia care Dnyaneshwar Paduka Chowk for confirming the material availability and got a positive response. Based on that response I submitted my cell for repairing the physical damage. and was told I will receive the cell on the very on the very next day. Next day I called up for my cell and was told we have to confirm the status we will call you back in sometime 3 hours passed I didnt receive call so I gave a call again. Lady picked up the phone and told me I will get phone on very next day. Again I called up again received response that we have not received...
Complaint comments Read comments Complaint category Electronics & Appliances

Share with Others

  
  

Recently Discussed
23 hours 54 minutes ago
Nokia
NOKIA 22O INCOMING SOUND PROBLEM & TOTAL MISGUIDANCE OF NOKIA CARE
1 days ago
Nokia - Service
Poor quality of service – Nokia care center, (Silk Teleservices, Marathahalli, Bangalore)
1 days ago
Nokia India
poor customer service
3 days ago
Nokia India
worst service by nokia care. Phone is giving lot many problems.
4 days ago
Nokia India
Worst phone