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Nokia India Customer Care

Nokia India Private Ltd.

SP Infocity, Industrial Plot no. 243, Udyog Vihar, Phase 1
Dundahera
Gurgaon District
Haryana
India - 122016

Customer Care Phone Numbers and Contacts

Phone:1-800-4253388
 +91 124 483 3000
 +91 124 419 9000
 +91 80 4015 9000
 +91 33 4006 2264
 +91 22 6776 9000
 +91 44 6653 0100
Fax:+91 124 483 3099
 +91 80 4015 9999
 +91 33 4006 2260
 +91 22 6776 9009
 +91 44 6653 0301
Nokia Corporate Office

Address: Tower A&B, 5th Floor,
Sector 25-A, DLF City Phase 3,
Gurgaon-122002, Haryana
Contact Number: 0124 – 4199000

Nokia Branch Offices in India

Nokia Delhi
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Nokia India Complaints & Reviews

Nokia India - Unsatisfactory Services- Urgent NEED.

User
 singh.aishwarya on Mar 26, 2015
I am a Nokia Lumia 920 user. I bought the phone around two years back and had got the warranty extended for another year. So, my phone is still under warranty period which is abut to expire by end of this month. Last two months my phone is troubling me with the front-camera, which lately I am unable to use. Also, the motion censor start working at times and other half of the times it is not working. For these two issue I visited the nearby Nokia Care centre and they said they are not in the position to help me. I should instead visit Kolkata. Now, I am college student and obviously cannot go to...
Complaint comments Read comments Complaint category Mobile Handsets

Nokia - Application Move

User
 Neelam. on Mar 25, 2015
Respected Sir/Mam, I use Nokia XL phone since june 2014. my major problum is that whatsapp application is install in phone memory. at persent time the phone memory is full. so my phone is creat hange problum. i request you please give me suggestion thet how to do make blank the phone memory. i have purchase new SD card for this. just i want to move this whatsapp application in memory card so that my phone can do work properly without any hanging problum. i will wait for your appriciate reply. Faithfully- Ashish Dixit. 09711311208....
Complaint comments Read comments Complaint category Mobile Handsets

Nokia India - REPLACEMENT OF NOKIA X2-03

User
 LILXK001 on Mar 23, 2015
SIR, MY COMPLAIN IS PENDING SINCE 2012. MY MOBILE SET WAS GIVEN TO REPAIR IN " NOKIA CARE PURNIA (BIHAR).SINCE THEN I AM WAITING FOR REPLACEMENT. IMEI NO. IS 356981046157393.KINDLY LOOK AFTER THE MATTER AND OBLIGE. R.JHA...
Complaint comments Read comments Complaint category Mobile Handsets

Nokia India - Nokia lumia 720 repairing

User
 anand6669 on Mar 20, 2015
Hi, This is regarding the Lumia Hand set-720 which was given at Lumia Care Centre- NEIL COMMUNICATION C-10, First Floor, Sector-10, 201301 Noida on 18 feb Handset Model:720 (Yellow) Date of purchase :14-03-2014 IMEI No: 357297059897356 Job sheet no:- 962433527/150218/019 Compliant NO:- 1-15895209000 Invoice scan copy attached As per Lumia care centre employees, Handset was suppose to be returned after repairing to me within 7 working days, but when I checked with Customer care helpline to check the status they said its not repaired and they said you will receive a call back from...
Complaint comments Read comments Complaint category Mobile Handsets

Nokia India - New Lumia 535 display got blank within 2 months of its purchase, exceeding the target date of repairing

User
 Rhea123 on Mar 20, 2015
I am Richa. I purchased a mobile of Microsoft (Lumia 535) on date 28-12-2015 from the spice hotspot, jaipur (invoice no. 138492882). Without any damage within 2 months its display gone blank. Then I submitted my handset to nokia care centre (NCC) on date 25-02-2015 ( jobsheet no. 104433527/150225/021) under warranty. Till today NCC said repairing status is "in nokia factory for repairing". They said 15 days but its already going to be a month. That is one issue. Another issue is if new mobile will become automatically faulty then who is responsible. And company or dealer should provide another new...
Complaint comments Read comments [2] Complaint category Mobile Handsets

Nokia India - ASHA 230

User
 tusharhalder on Mar 20, 2015
BUY ONE A NOKIA ASHA 230 SET ON 14/07/14 EMI 353041/06/794468/3 total three time same defects repair by ur servicec centre and miss behave u r care and already compline u r care no repair u and ur service centre my mob no9903421077 so i request pl pl deceion my set last job sheet no 353916 /01/15...
Complaint comments Read comments Complaint category Mobile Handsets

Nokia India - complaint regarding Corning Gorilla Glass 3 used by lumia 630

User
 madyrao on Mar 19, 2015
Well to be honest the type of Corning Gorilla Glass 3 which Nokia lumia 630 involves or uses is so far the worst I have seen. I got my mobile's glass broken after it fell from about 2 feet and got shattered to pieces. I have seen cases where other company mobile's which includes gorilla glass sustained such damage even after falling from 1st floor of a building while another case where the mobile internal display got broken but the outer Corning Gorilla Glass remained undamaged. Further i am being charged around 2k to get it repaired from a nokia service centre. Highly disappointed from a...
Complaint comments Read comments Complaint category Mobile Handsets

Nokia India - NCC is taking more time than target delivery date for repairing my hadset

User
 butcap_gf on Mar 19, 2015
I am Umesh D. Tirbude. I purchased a mobile of Microsoft (Lumia 535) on date 23-01-2015 from the mobile store (invoice no. 13121/12397857). Without any damage within 2 months its display gone blank. Then I submitted my handset to nokia care centre (NCC) on date 07-03-2015 ( jobsheet no. 450504867/150307/002) under warranty. till today NCC said repairing status is "waiting for parts". So how they will resolve problem within given target date. That is one issue. Another issue is if new mobile will become automatically faulty then who is responsible. And company or dealer should provide another...
Complaint comments Read comments [3] Complaint category Mobile Handsets

Nokia India - newly bought Lumia 535 has many issues

User
 sangeetamansur on Mar 19, 2015
Hi, Bought Lumia 535 in February and faced some touch issues ( space bar types a full stop and alphabets repeat themselves while typing etc.) Was told by the dealer in B'lore that phone updates will happen. many weeks later ( after auto-update enabling), no improvement. Problem got worse now.many functions are non responsive to touch: Notifications do not come in, or come in when I switch off and on. Screen des not scroll when I scroll with fingers. Latest is, I don't receive sms too. Nothing wrong with my network: when I use another phone, all is fine with messages and other functions. I'm...
Complaint comments Read comments Complaint category Other

Nokia India - Pathetic Phone Nokia Lumia 630

User
 alfa12 on Mar 18, 2015
I have visited Nokia Care Center 4 times within a year under warranty period 5th time visit will b tomorrow...I bought this phone(Nokia Lumia 630) from ebay on june 2014 not even completed a year. And for each of my problem I have to visit twice to NCC for solution. 1st I visited coz my phone started snoozing automatically so I went to Nokia Care Center (NCC) .2nd time my phone started reacting oppositely on my commands like m using volume low down button volume increasing n so on, so i need to visit NCC.3rd time one night phone was working properly but in the morning i wokeup n checked my phone...
Complaint comments Read comments Complaint category Mobile Handsets

Nokia India - nokia care not responding and not giving correct update statusjob sheet 1244

User
 sahusanto on Mar 18, 2015
Hi, My mobile is supposed to to repaired on 06.03.2015 but still not get my phone. Today i called on land line number so many times but nobody responding. also called in mobile number given on job sheet but it is switched off. job sheet number is 1244. please let me know when i should get my mobile ....
Complaint comments Read comments Complaint category Mobile Handsets

Nokia India - nokia 208 phone dosnt switch on

User
 mahespan on Mar 18, 2015
respected sir' i have purchaced nokia 208 dual sim mobile phone from shilpa mobile shoppe udgir dist latur maharastra on 12/01/2015 after one month mobile suddenly switch off & dosnt swich on after that i go to nokia care latur & given my mobile after 15 days they told that online warrnty for ur mobile imei no.356698055269121 has been over so we cant help u . u go to shilpa mobile shoppe & solve the problem. after that i go to shilpa mobile shoppe, he said that i call to nokia manager & solve ur problem i am jumbelling so help me...
Complaint comments Read comments Complaint category Computers & Accessories

Nokia India - Poor service by Samuradhi Technologies Nokia care center at #A/4,KHB Colony, Koromangala,Bangalore-95,

User
 Purna sabita on Mar 18, 2015
I gave my E-7 for repair at Samuradhi Technologies Nokia care center at #A/4, KHB Colony, Koromangala, Bangalore-95, ph NO-08041224127 for USB/Charging Port defect. Three times I have given and had paid 1700+1700+900. The repair is unsatisfactory and cheated. Again today I am giving for repair 4th time as it has defect within repair of 30 days. My Mobile NO- is IMEI- 354864041745986. Request your attention and check for to give better service to customer....
Complaint comments Read comments Complaint category Mobile Handsets

Nokia India - unsatisfactory repair of USB/Charging port Nokia E-7

User
 Purna sabita on Mar 18, 2015
I gave my E-7 for repair at Samuradhi Technologies Nokia care center at #A/4, KHB Colony, Koromangala, Bangalore-95, ph NO-08041224127 for USB/Charging Port defect. Three times I have given and had paid 1700+1700+900. The repair is unsatisfactory and cheated. Again today I am giving for repair 4th time as it has defect within repair of 30 days. My Mobile NO- is IMEI- 354864041/45986. Request your attention and check for to give better service to customer....
Complaint comments Read comments Complaint category Mobile Handsets

Nokia India - Worst store and service centre guys, lost the hope of getting back my phone

User
 Neha_Gangwal on Mar 17, 2015
I bought Nokia Lumia 730 in last week of November, 14. For approx 2 months it worked fine, later one day while taking out the phone from the pocket it felt down, and the strangest thing is with just a minor fall the display of the phone gone. Was using Samsung phone prior to this, and used the same phone almost for 4 years and the best was that we never faced any issues and moreover never visited Samsung service centre. Thought of changing phone as well as OS so bought NOKIA, but from past 1 month we are cursing NOKIA everyday for what kind of phone they have made, and moreover ourselves for why...
Complaint comments Read comments Complaint category Mobile Handsets

Nokia India - Battery & Software Problem Lumia 520

User
 Sekhar223 on Mar 16, 2015
Got Lumia 520.Bcoz Truly saying i'm a great promoter of this lumia bcoz this brand is amaze and comfort to me.I'm from a village so i'm the role model of many peoples to buy phone.I sure suggest lumia.Now my lumia 520 haveBattery & Software Problems.So pls contact me.If you gave a fine service to me;i will promote your lumia.So reply to my mail-sekharsv10@gmail.com.Thanks...
Complaint comments Read comments Complaint category Mobile Service Providers

Nokia India - REPLACEMENT OF MOBILE - N535DS-LUMIA

User
 dhawal dangi on Mar 16, 2015
I HAD BOUGHT 2 MOBILES PHONES. THE DETAILS ARE MODEL NO.; N535DS-LUMIA MAKE : NOKIA/ MICROSOFT THE PHONE IS HEATING AND SMELLING. THE DOCTOR IS ALSO ADVISED TO NOT KEEP THE PHONE. THE CUSTOMER CARE IS NOT RESPONDING/ NOT REPLACING THE HANDSET PLEASE HELP...
Complaint comments Read comments Complaint category Mobile Handsets

Nokia India - Replacement of Display in Lumia 720

User
 Yuvi2506 on Mar 15, 2015
I have a display problem in Lumia 720 for quite some weeks. I have already submitted the mobile for touch problem and it was sent to head office in Delhi. But after that touch works properly but display is not good. When I contact the Nokia care, they said that Lumia 720 has been stopped and no stock available. This mobile is still in warranty. My Mobile # +91-988-400-8266...
Complaint comments Read comments Complaint category Mobile Handsets

Nokia India - Nokia Cheater

User
 vilasc on Mar 15, 2015
Dear sir, I brought Nokia Lumia 925 on Jan 2014 and mobile dead on mar 2015... How its possible without doing anything mobile was dead.. I feel you made mobile hardware such way only works one year after that's it will dead and demand customer care 8999/- I am very upset without Nokia.. I will suggest all people don't buy Nokia or microsoft phones Regards Vilas Chavan email - vilaschavan1@gmail.com...
Complaint comments Read comments Complaint category Mobile Handsets

Nokia India - Repair staus is pending

User
 purna prakash on Mar 14, 2015
I have Lumia 535 dual sim. I have been submitted this phone in okhla nokia care center center for repairing during display blank problem at 27-Feb-2015. The repairing status is pending even 15 has been gone out . Phone details: IMEI No 355741066849365 JobSheet No 87143352/150227/002...
Complaint comments Read comments Complaint category Mobile Handsets

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