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Nokia India Customer Care

Nokia India Private Ltd.

SP Infocity, Industrial Plot no. 243, Udyog Vihar, Phase 1
Dundahera
Gurgaon District
Haryana
India - 122016

Customer Care Phone Numbers and Contacts

Phone:1-800-4253388
 +91 124 483 3000
 +91 124 419 9000
 +91 80 4015 9000
 +91 33 4006 2264
 +91 22 6776 9000
 +91 44 6653 0100
Fax:+91 124 483 3099
 +91 80 4015 9999
 +91 33 4006 2260
 +91 22 6776 9009
 +91 44 6653 0301
Nokia Corporate Office

Address: Tower A&B, 5th Floor,
Sector 25-A, DLF City Phase 3,
Gurgaon-122002, Haryana
Contact Number: 0124 – 4199000

Nokia Branch Offices in India

Nokia Delhi
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Nokia India Complaints & Reviews

Nokia India - nokia service center

User
 Devanand Chauhan on Dec 18, 2014
I have buy a nokia xl new after 2 month its display. Gonna white i take it service center it take25 days to repair then 2 month its volume. Key damage. Automatically. I take it to service center. It says the key is damage. That they say no warranty. Then after 1 week my internal storage was also not working and what should i do my money has goan into water then what is warranty. Its fake please replace it my mobile contact me on 8898136613 or mail it anandchauhan12@gmail.com...
Complaint comments Read comments Complaint category Mobile Handsets

Nokia - lost my mobile

User
 bhuvanakumar on Dec 17, 2014
sir my self kumar i lost my mobile when i was going to my off in bus morning at 9:20 am i have been trying for that number but after that number switch off, i blocked my sim card & taken the same number again my mobile model is nokia lumina 520 imei number is 356696053834730...
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Nokia India - Problem with Nokia Lumia 730

User
 Arpil mehta on Dec 17, 2014
I bought new Lumia 730 at the end of november. In starting it was workiing all good but then it stopped going on ''aeroplane'' mode and contact name of whatsapp started to vanish. I visited Nokia Care a few times, they just format it, reset it or update my mobile. But the problem is occuring again and again. I have faith in Nokia and I want an immediate action from Nokia....
Complaint comments Read comments Complaint category Mobile Handsets

Nokia India - worst phone i ever saw

User
 kanumuri ramya on Dec 16, 2014
i bought a nokia XL branded mobile on oct 24th which has low resolution display where the videos play on cheap mobile even i went to nokia care they replied like this " go ask where u bought the mobile " because the executive who sold this mobile wouldn't told about features of the phone.i went to Bnew showroom(bandar road branch) they ask 2 days time but did'nt respond what i have to do plzz help me i bought this mobile with my two months salary of my husband...
Complaint comments Read comments Complaint category Mobile Handsets

Nokia India - SUFFERING A LOT BY NOKIA CARE CENTER

User
 rushi066 on Dec 16, 2014
I am rushikesh t, I had nokia lumia 525 because of having small software problem I contacted to nokia care center in tirupati (golden mobiles ) in tilak road, I submitted my phone on 2 November 2014 till now 16 Dec they did not handed over my phone to, nearly 46 days when i am calling to them, they switched off their mobile contact, suggest me what i have to do please, my job sheet no is 16920....
Complaint comments Read comments Complaint category Mobile Service Providers

Nokia India - hang and overheat struck

User
 okely on Dec 16, 2014
RESPECTED SIR MY NAME IS SRINIVAS.J MY NO:(9951389355) I PURCHASED 2-12-14 IN BIG C. PHONE MODAL IS NOKIA LUMIA 1320 SO 4-12-14 IMEI NO:(359179056310492)DATE IN MY PHONE WAS PROBLUM PROBLUM IS I PLAY THE GAMES SUDNLY MY PHONE WAS SWICH OFF STRUCKING AND OVER HEAT WHAT IS ITS PROBLUM . AND IAM ASK IN NOKIA STORE NAME IS VIJAYA COMUNICATIO AUTHORISED SERVICE CENTER 10-12-14 HE WAS TOLD MOTHER BOARD COMPLAINT OUR STORE IN NOT SOLVE THE PROBLUM SO PHONE WAS TO FORWARD COMPANY AND THERE SOLVE THE PROBLUM YOU WAITE 12 WORKING DAYS. I WAS PHONE TAKEN IN 4DAYS IN ONLY WHY COMING THAT PROBLUM I WANT REPLASE...
Complaint comments Read comments Complaint category Mobile Handsets

Nokia India - Complaint Against nokia care for harassment

User
 Sandip Mondal007 on Dec 15, 2014
Respected Sir/Ma'am, I, Sandip Mondal (Mob. No.-+918296802884) Purchased a Nokia Lumia 720 (ESN/IMEI:: 355911054187215) from Naskar Mobile Store on 7/5/2013. But unfortunately I faced Touch Pad Problem on December & taken to Nokia Care Ekdalia Road, Kol-700029 and almost after 3 Month luckily I got a call from Nokia Care that the phone is replaced. On 29/03/14 I received an Exchange unit of lumia 720 (ESN/IMEI:: 357297051713478). Now after 5 months I again faced the same problem (touch pad, Volume down key not working) & for this I again visit the same nokia care on 25/08/14. They provide...
Complaint comments Read comments Complaint category Mobile Handsets

Nokia India - Nokia Lumia 925 dead phone

User
 Shashank Pawar9 on Dec 15, 2014
Myself Shashank Pawar from Pune, I purchased Nokia Lumia 925 on 17/09/2013. It costs Rs. 28167 at the time of purchase. A week ago on 07/12/2014 the phone hangs and wasn't responding even on off button so i shut down the phone using Volume Down button and Power key the Phone Switch off and never starts again. I gave my phone in Nokia Care Center at Pune ( Nal Stop Area ) for repairing. almost after 5 days i got a call from them to collect your phone and its not going to Repair or else we have to give the phone in Nokia Head Office which will cost almost Rs. 9200 ! Its surprising to hear the price...
Complaint comments Read comments Complaint category Mobile Handsets

Nokia India - Mobile LCD display fault

User
 anjuanand on Dec 14, 2014
I have bought NOKIA 530 on 7th September. Just in one month its LCD become white on right upper corner. I shown this problem to Nokia Care, They checked the phone and said that LCD will be changed. They changed it and return on second day. Now again after 20 days same problem is reported. I do not know what do now after buying this phone. I have again go to customer Care. I feel if Nokia knows that their is a fault in their product Nokia 530, they should replace it with new one. It is very bad that I am running to Nokia care for getting my phone repairers, I am wasting my time and...
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Nokia India - nokia lumia 625 work not properly

User
 mkio on Dec 13, 2014
Dear, sir/madam This is inform to you I had purchased Nokia Lumia 625 on 13 December 2013, in my new cell there are many scratches and after few date it’s broken than I submitted in care center they say it’s physical problem and given charge of them. After few months I face new problem, On 21 may 2014, I submitted my cell on Nokia care center for the sensor not work, battery backup very low only 3-4 handset heating on the backside while keeping in standby and then battery discharge, After repairing they gave me on 28 may 2014. Now, again new problem come in my hand set, while receiving the...
Complaint comments Read comments Complaint category Mobile Service Providers

Nokia - phone under warranty not being repaired

User
 naman_mukhi on Dec 11, 2014
I Bought nokia lumia 1520 in april 2014 from nokia priority, within 3 months it started having hanging problems and buttons used to press on its own, nokia care in belgaum formatted my phone and gave it back, but the problem did not resolve. Again i contacted them, they told phone's auto touch pad need to be changed and for that part to come from company it will take a week. I gave my phone on 5th november, that part came by 10 december(more than 1 month). And still the problem is not resolved instead now nokia care is saying that auto touch pad reimbursement is a problem since my phone is under...
Complaint comments Read comments Complaint category Mobile Handsets

Nokia India - Nokia Dead Handset -

User
 yoginderk on Dec 10, 2014
I purchased Nokia XL fromJUMBO ELECTRONICS, V3S MALL on dated 05th July, 14 after 5 months usedbattery problem rising in the handset. I have gave the mobile dated 09.12.14 tothe Service Solutions- Nokia Care, Zandhu Tower, R-30/31, IInd Floor, LaxmiNagar, they said to me that battery problem in it, & they would give methat in evening same day, I agrred, butafter 2 or 3 hours they called me up & said that is mobile became dead bymistake & it will be return in 25 days after repairing, my new mobile is damage byService solutions- nokia care centre & why I suffer for...
Complaint comments Read comments Complaint category Mobile Handsets

Nokia India - Complaint against Nokia

User
 mrsaurav on Dec 10, 2014
My name is surendra verma & my mobile no is - 9829206006 My nokia lumia 920 phone was accidently dropped by me on road & its screen was damaged so i replaced the screen from nokia care center, i paid 12500/- for that, i was satisfied with the screen so i took the phone to my home, later i realized that my phone is working only on 2G network and not on 3G network, i visited several times to nokia care to resolve this issue but every time they sent me back stating that its your network connection or sim problem & your phone is fine, we cant do anything about this ... i called airtel my...
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Nokia India - Regarding problem with touch keys of NOKIA720

User
 seemakaur on Dec 10, 2014
This is regarding problem with my NOKIA 720 (serial/MB No.357297058719171) which is under warranty. Sir i have purchased this phone in the month of May but since then the phone was not working properly. Hence, i have given this for repairing in your vellore service centre as i am studying in VIT, Vellore, Tamil Nadu. Those guys promise me to get it repaired within 15days but after several calls they had returned my phone after 2months and that too without getting it repaired from Chennai nokia branch. Then i have approached your service centre in 5A/1, Tilak Nagar, Opp. Police Station, New Delhi...
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Nokia India - Lumia 720 screen glass

User
 Rahim Rasheed on Dec 9, 2014
Hi, I am rahim from bangalore.. I own a Nokia lumia 720.. I thought of big expectation and changed my Samsung galaxy s3 and bought this one just 3 months back... My phone just slipped from my hand and just fell down.. So sad to say that the display glass got broken... And I have to pay a large amount to fix it up... I need to get it replaced as soon as possible.. I need it free of cost as I trust Nokia......
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Nokia India - Not getting screen replacement for Lumia 720

User
 monisbhatti on Dec 9, 2014
I am filing a complaint against Nokia, only after suffering for about 3 weeks. I bought a Nokia Lumia 720 almost an year back and unfortunately got the screen cracked 3 weeks back. On contact Nokia Care they told me it would not be possible to repair it indefinitely as the Lumia 720 screens are not available with them. On contacting Nokia Care Line, they took my complaint and promised to provide a resolution in a week. Then I got a call from one Ms. Aparna saying that they would get me a resolution after one more week. After that I have been waiting for more than two weeks to hear back from them....
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Nokia India - Nokia xl dual orange having display problem

User
 swagathika on Dec 9, 2014
Hello Nokia ! I have a display problem on my nokia xl dual orange phn from past 15 days and moving around the nokia care centers from one to another but your nokia care even not willing to receive my complaint and saying we dont have the parts or spares whatever ! and behaving like anything ! its ridiculous, they are saying its a half an hour job to do and suggest to go for another city ! are you people mad ? am staying in cuttack where 2 to 3 nokia care s are thr still they are suggested me to go bbsr ! .you CARE for your customer that is why you are sitting here, not that we are going to nokia...
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Nokia India - my nokia lumia 920 device 3rd time repeat problem

User
 Ramesh Bharkad on Dec 9, 2014
I have an nokia lumia 920 divice purchace after 1 year, suddunly one day may handset was fully over haet and goes dead so iam visited nearest nokia athorised service center and submited handset for this issue and after 20 days nokia care prividing me change 920 handset replace but there are same issue in handset same day so resubmiting me this divice in nokia care center and agian after 25 days my handset is in repair coindition but this time handset is very bad bihaviure like than on dispay is smily show so pleas suggest me what can i do......
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Nokia India - worst mobile in world-better feature mobile price 8500 but low feature mobile price 11500

User
 Vanarama Raj on Dec 9, 2014
Nokia xl features are bad compare with nokia x2, I need nokia xl 3G both the sim, 1.2ghz, 720p recording and 1gb ram.nokia xl worldwide worst phone.I am totally dissatisfied the Nokia device.future I am not able to purchase nokia device I am telling the cheating to my friend he says why you are nokia it's waste phone you know asus mobile its better features and functions so you sold the nokia xl to buy a asus or xedmini mobiles.i am totally upset that mobile.i am already this cheating published on Facebook.nokia cheating to nokia xl customers Nokia cheating to the nokia xl customers nokia cheating...
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Nokia India - not providing good services

User
 harishdk on Dec 8, 2014
hello sir this is harish from hyderabad im using the nokia xl mobile .im facing alot of problems with this mobile i have visit the nokia care which in beyumpet they not providing any good services and problems are not resolving by them. finally they are say that they helpless and cannot do anything...
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