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Nokia India Customer Care

Nokia India Private Ltd.

SP Infocity, Industrial Plot no. 243, Udyog Vihar, Phase 1
Dundahera
Gurgaon District
Haryana
India - 122016

Customer Care Phone Numbers and Contacts

Phone:1-800-4253388
 +91 124 483 3000
 +91 124 419 9000
 +91 80 4015 9000
 +91 33 4006 2264
 +91 22 6776 9000
 +91 44 6653 0100
Fax:+91 124 483 3099
 +91 80 4015 9999
 +91 33 4006 2260
 +91 22 6776 9009
 +91 44 6653 0301
Nokia Corporate Office

Address: Tower A&B, 5th Floor,
Sector 25-A, DLF City Phase 3,
Gurgaon-122002, Haryana
Contact Number: 0124 – 4199000

Nokia Branch Offices in India

Nokia Delhi
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Nokia India Complaints & Reviews

Nokia - Most Pathetic Service Received: Nokia Lumia 730

User
 Sudeep Sivan on May 3, 2015
This is with respect to Nokia Lumia 730 brought by us in the month of December 2014. From the time the phone was purchased, we have not been able to use the phone even for a day continuously without issues. Post purchase from day one the phone had issues. When the call ended, the phone would become in-responsive. Also issues were faced during access of various applications & network. At times to the normal eyes the phone looked as ok, but when someone tried to call they used to get a response as the phone is switched off or not reachable. All these problems were highlighted during the...
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Nokia India - Lumia 925 Warranty Extension

User
 Mahendra Kumar Meena on May 2, 2015
I have purchased this Lumia 925 in 27, 000 Rs. in Feb 2014 and now I am trying to extend warranty. I came to know from customer care that I can not extend my Lumia warranty because they have stopped this mobile so they have stopped the warranty extension. Now, please tell me, whether is this right way from your side as I have spend my 27000 Rs.(and I think it is big amount) and now you have stopped warranty. Whether should I consider this is my fault that I have believed on Nokia/Microsoft that I have spend so much money on that cell which was already planned to discontinue, if not please...
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Nokia India - Request for Replacement of Nokia Handset - Newly purchased mobile phone not getting switched on

User
 janhitabhiyan on Apr 30, 2015
I have purchased one Nokia handset but its is not getting switched on. Details are following: Handset: Nokia N-130 Dual SIM IMEI No. - 397777067679722 Customer Name: Mala Kumari Address: Bhagalpur, Bihar Mobile No.: 9504162547 Purchased from: Nokia Exclusive Outlet, SURVI MOBILE, Dr.R.P. Road, Khalifabagh Chowk, Bhagalpur-2, Bihar Please contact on: Mr. Rajnarayan, 9891309626, janhitabhiyan@gmail.com...
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Nokia India - Complaint against nokia service center Tilak Nagar

User
 Faim Hashmi on Apr 29, 2015
I am using Nokia lumia 925 mobile phone i have complaint against tilak nagar service center regarding my mobile set (Heating & Hanging Problem) since visited many times in Tilak Nagar service center they dont entertain me and said that u have to pay for the service.I have my phone in warranty period but they avoid and said that u have no warranty.I have one year warranty from 1-5-2014 to 1-5-2015 but they misguide me and avoid to taking my phone in warranty period.Please do the needfull and obliged. Thanking You Farzeen Zohra Hashmi Contact Detail- 7838665947 9212474467 E-mail- hashmi.faim5@gmail.com...
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Nokia India - Repeatedly Wrong Diagnosis by Nokia Care Centre

User
 Roy300683 on Apr 28, 2015
Dear Sir/Ma'am, This is to bring under your notice that I have been deceived by Nokia Care Centre, Mysore. I purchased Nokia Lumia 525 in the month of June'14. My phone’s IMEI no. is 359182059769227. In March'15, I found my phone's battery started draining out quickly, sometimes it was charging and sometimes it wasn't. It was taking atleast 2-3 hours to switch back on, after getting switched off. I visited Nokia Care Centre, Mysore (No.328, Jaylakshmi Arcade, Narayan Shastry Road)as I am based out of Mysore, currently. After visiting them for 5 times they came up with the idea that...
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Nokia India - nokia care service

User
 saurabh1697 on Apr 25, 2015
I have Nokia xl and it in warranty period and is having problem of white light leacking on its display corner and screen double tap not working from the date of purchasing.And when I reached to nokia care at, Saharanpur, UttarPradesh, 247001 they refused to repair it and they said that it is a manufacture defect and if their senior will know this my warranty will be void.So, contact to Nokia company for more help.And they don't repaired it.Please help me otherwise my faith from Nokia company is going to end.And i have never thought such a poor service ffrom nokia.And I am repending after buying...
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Nokia - get hang and switch off sound is not clear

User
 kumar0701 on Apr 24, 2015
I purchased a Nokia 625 but that is not working ok. That get hang and switch off and sounds is not clear. I got repaired once from Sahara mall service centre but that has same problem. I went again 20 April 2015. They did not take serious. I given a mail at that time but they did not give reply still.i trusted at Nokia that's why I got defeat. Nokia is not like that. Regards' Rahul 9818573960...
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Nokia India - Nokia product replacement

User
 mohan gusain on Apr 24, 2015
Hi, This is Mohan . I bought a Nokia Coloud Bang MD-1C Portable Speaker (Green) from amazon.in with 6 months warranty period. After sometime it did not work for what I contacted amazon, as per their instruction I went to nokia care in haldwani . They told me it will be replaced, I submitted it to them on 23/03/2015 but still they are delaying it with some illogical reasons....
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Nokia India - complaint for nokia mobile

User
 rsn raju on Apr 23, 2015
Sir i am R.sn.Raju..I am the user of nokia X7-00. Recently my mobile is not working cause of power on problem... i did consult our, my nearest nokia service center in hyderabad. They put charging to my mobile several minutes finally they told to me, we can't repair your mobile without loss of data and even we detect the problem defiantly the data will be erased. So my question is, can't i on my mobile without loss of data..?...
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Nokia India - Automatic switch off and getting heat need only replacement.

User
 Arunahamsa on Apr 22, 2015
Hi, My name is Hamsa I purchased Nokia X device on 28th Dec 2014, from the day I got this device I faced many problems. Mobile is getting switched off automatically. I have given for the service for more than five times but issue haven't resolved. I called call centre for more than twenty times but nothing happened they simply telling me back end people will contact me but I never get any call from them. I fed up with this mobile I am facing sme issue from the day I brought this mobile. Please take action on this, I don't want this mobile give back my money or else replace with new one. Type:...
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Nokia India - Nokio301 my phone no. i am not satisfy with it and wanted to repair it in company or repalce it with a new one

User
 hariender singh on Apr 21, 2015
Model name : NOKIA301 Serial no. : 3530730614480885 Prodect Warranty : Under Warranty Product code; 059T028 Contact no.; 9868151588 Problems 1. Phone is automatic off during using time. 2. My number are automatic deleted . 3. battery back up 4. voice eco & disravance 5. battery back up Rec Mmc sim not Rec Data Cant be safe 6. I am not satisfy with it and wanted to repalce from company it with a new one...
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Nokia India - Microsoft Lumia 535 , GPS Issue

User
 Rahul K R on Apr 20, 2015
I have purchased Microsoft Lumia 535 From Flipkart on 1st Jan 2015. (IMEI-SV 357791062414704-09). From the beginning itself the phone shows cellular tower position or wifi as the location source. Sometime it detect GPS satellite signal. after 2 weeks the situation becomes more worse. it wont detect Satellite signal so that the accuracy is now around 1KM. Tried most of the Apps, HERE DRIVE, HERE MAP, and a hardware test app . It shows that the position is detecting using cellular tower. I contacted your customer service through the chat in Microsoft website.They told me that the issue is with...
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Nokia India - related extended warranty issue

User
 Abhi Gaur on Apr 18, 2015
I have extend warranty bill by the nokia care.. and that bill from jaipur nokia care center... And maybe that Jaipur nokia care center closed permanently... And it extend warranty not update in nokia account.. i have some problem in my mobile... What can i do now and i have original bill by the nokia center and i paid 1450... I need help please update for this bill ur nokia account. And please inform me... Call me on 9630281111.. and e-mail id :: singhisking510@gmail.com...
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Nokia India - Quality of display of lumia 730

User
 Mishab KV on Apr 17, 2015
The nokia offering gorilla display for lumia 730. but it does not giving protection even like normal display. my phone display get broken easily from slipping down from my hand. For the poor quality display they charging about 7000 rupees. But its quality is very poor. please take my complaint and help me to get my consumer protection....
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Nokia - WiFi doesn't work on my Nokia Lumia 730 while it works on every other device and laptop

User
 abhicjain on Apr 16, 2015
I had purchased a Nokia Lumia 730 Dual SIM (Dark Grey) on 20/03/2015 from Smart Solutions, Jaipur with the IMEI no. 357168065509923. I have a broadband connection with Wi-Fi at my residence. However hard I have tried I can't access Wi-Fi on my Nokia Lumia 730. I have even called the network guys who also tried every bit but couldn't open Wi-Fi on my phone. Please note here that the problem is not with my WiFi connection as it works on every other mobile device and computer. I have called your customer care on 011-30303838 many a times and tried all the solutions they suggested me but to no...
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Nokia India - About my handset Lumia 720

User
 Abhishek Peradana on Apr 16, 2015
I have purchased my Nokia Lumia 720 1.5 years back. From the date of purchase I am getting complaints on several issues on phone. Complaint with display, had problem with audio, problem with camera button, auto-back button likewise.I was around 5 months in nokia priority center. I have complained in nokia customer care and requested for call back. But they have enquired my problem till now....
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Nokia India - Mobile Lumia 535

User
 kapil kapoor69 on Apr 16, 2015
I was very excited and bought lumnia 535 on 27 March 2015. To surprise with 2 days i noticed that phone was switch tching on and off on its own, i switched off and on but the problem could not be resolved, i took the phone to the dealer for changing the phone he refused and told to go to Nokia service center. Too my surprise just after another 2 days the phone got again got hanged, even after restarting it was not functioning properly. Too biggest surprise a new phone on which company is spending corers on advertisement, but for the customer nobody to help or listen. Finally went to Nokia service...
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Nokia India - Didn't received handset yet.

User
 derangulasuresh on Apr 16, 2015
Hi, I am Suresh D. In my mobile suddenly blank display came. I went to a service center in Bangalore on 11/03/2015.They told me that I will receive handset on 31/03/2015. On that date I didn't receive my handset. They extended up to 10/4/2015. I waited up to today but the mobile is not ready. In service center they told that they had sent the mobile to the Chennai factory. I didn't understand what they are doing in Chennai factory.Model: Nokia Lumia 535 (MICROSOFT). I purchased on 25/12/2014....
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Nokia India - lumia 720 dead.

User
 rishab goel on Apr 15, 2015
sir, i had bought nokia lumia720 around a year ago and since then i had problem in my phone. i had visited nokia care-4-5 times and i am not satisfied by their services. now my phone is almost dead. the touch buttons are not working, volume buttons too are not working .the phone has no physical damage and i don't understand why all this happened. plz help otherwise i have to take a strict action against you....
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Nokia India - Nokia Lumia – 525 IEMI NO359182052427773 [Resolved]

User
 Desh Raj Sharma on Apr 14, 2015
we have purchase Nokia Lumia 525 from Music Planet SCF 71-72, sector-15, Faridabad, dated 09-02-2014 we have one year extend warranty Through Simar Solutions (Nokia Authorised Service Centre B-386, Behind Neelam Cinema, Nehru Ground, Faridabad) My Hand set IEMI NO359182052427773 and Problem is (Error: unable to find a bootable option. press any key to shut down) we have checked mentioned IEMI no hand se your authorised service centre but we have no satisfied response and told me this hand set is no repairable return to me with under external warranty. pls help me and escalate the matter....
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