Nokia India Customer Care

Nokia India Customer Care

Nokia India Private Ltd.

SP Infocity, Industrial Plot no. 243, Udyog Vihar, Phase 1
Gurgaon District
India - 122016

Customer Care Phone Numbers and Contacts

Fax:+91 12 4483 3099
+91 80 4015 9999
+91 33 4006 2260
+91 22 6776 9009
+91 44 6653 0301
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Nokia Corporate Office

Address: Tower A&B, 5th Floor,
Sector 25-A, DLF City Phase 3,
Gurgaon-122002, Haryana
Contact Number: 0124 – 4199000

Nokia Branch Offices in India

Nokia Delhi
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Satisfactory Rating
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
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Nokia India related photos (495)

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Nokia India Complaints & Reviews

Nokia — Stolen

 Rinku Shaw on Oct 5, 2015
Dear Sir/Madam,

I am Rinku Shaw from Kolkata (West Bengal.) INDIA, I am using Nokia C5 .Grey Moble IMEI Code: 353792047155150 but it stolen yesterday 04/10/2015.
Here i requesting you to track this mobile by your traking machine and reply me as early as possible...
Complaint comments Read comments Complaint category Mobile Handsets

Nokia India — Nokia service center at trichy

 Charanya Chinnasamy on Oct 3, 2015
I have nokia asha model . Recently it dint charge properly because of charge pin issue. I tried to service my mobile at nokia service center trichy they did not look into the issue deeply and blindly gave my mobile back telling it can not be recovered. But a local mobile service center found the issue. Worst service center I have seen....
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Nokia Care — Within in warranty period earphone is not replaced

 p moharana on Oct 2, 2015
I brought a Nokia 130 Black Dual Sim Phone (Item # 942505416) IMEI/Serial #: 357824060642867 on DATE: 20-Apr-2015, but from one month the earphone is not working 3-4 times i visit the nokiacare situated on (Old Airport Rd, Marathahalli village, Marathahalli, Bengaluru, Karnataka 560037 099028 33297), they refuse to replace that earphone but i have warranty till 20th October. I attached my invoice copy bellow so please check & replace the earphone as soon as possible....
Complaint comments Read comments Complaint category Mobile Handsets

Nokia — Not giving service on Oct 2, 2015

Im vijay, using Nokia xl mobile, from 1 week onwards, my battery was not giving properly charge for me,
so, i visited to RTC X road for replace my battery, at time of 7 :30 PM but it was closed.

Today i have called to nokia service centre, RTC X Road,
i have spoken to Mr. Ramesh (Supervisor) his Mobi : 9912299991.
he is not giving properly service to customer, even talking very roud & Vulgar language with me.

this the service you people will give to customer, i will inform all my friend to not to visit the nokia care...
Complaint comments Read comments Complaint category Family & Relationships

Nokia India Ltd — Nokia lumia 630 single sim

 amritalal on Sep 29, 2015
Unable to connect internet properly. nokia lumia 630 ( single sim white) IMEI NO. - 353038065224142 Compelled to switch off hand set every I intend to connect to internet. checked up with other handset no problem to receive signal ( Airtel - 3G )...
Complaint comments Read comments Complaint category Mobile Handsets

Nokia Care — After repair from nokia care my mobile pnohe IMEI number got changed.

 Jay Patidar on Sep 29, 2015
I have given my mobile nokia n86 for repairing at Ratlam Nokia care but after repairing I am seeing the IMEI number has been changed & my complete phone has become worst like camera is not working properly, mobile is not getting charged, usb not working, keypad light not proper & lots of problem are there in the phone.Please help to get my phone back....
Complaint comments Read comments Complaint category Mobile Handsets

Nokia — Lumia 1320

 Ruban Singh on Sep 28, 2015
My Lumia kept on overheating all time after sometime of buying and now the time came when the rear camera it's dead but I didn't expect this from Nokia. I want my money back or repair It any cost. The phone restarts after sometime and shows error...
Complaint comments Read comments Complaint category Mobile Handsets

Nokia Care — Lumia 830

 Aayus Gupta on Sep 24, 2015
I subbmit my mobile at 13 july to nokia care at raxaul (bihar).Because of some techinicaal problem occur in my handset.. so i went after 1 month to have my hand set.. they replied that my hand set display is damaged.but that was not my fault its just about their service problem... m saying that if my handset display is damaged by me that nokia care will accept my isseue ... so today my handset is not with me from last 3 months... and whenever iused to call to customer care number they always tak rudely... they never take serious of my problem...and this company service is too slow ......
Complaint comments Read comments Complaint category Mobile Handsets

Nokia — Nokia Microsoft Lumia 535

 soni_bisht8 on Sep 20, 2015
Want replacement of my new phone which is a defected product because it started giving me problems after 2months only. It does not charge as the socket is loose. If at all it charges, it takes 10-12 hrs to charge and gets switched off after getting charged....
Complaint comments Read comments Complaint category Mobile Handsets

Nokia Care — Asha 380 Mobile Phone no. 9424500524

 Hans Raj Gulati on Sep 19, 2015
Purchased an Asha 380 Mobile from Mobile Store, Indore about three years back. It is giving unprecedented problem. The phone hangs up every now and then. It is now not opening at all causing lot of inconvenience and annoyance. Please resolve the problem at the earliest. E-mail ID
Complaint comments Read comments Complaint category Mobile Handsets

Nokia Care — Facing bad experience form service centre

 Hriday Saha on Sep 16, 2015
Hello dear authority first of all i wish u all a very good day & let you telling my problem.
first of all i am going to nokia (microsoft) service centre on 4/09/2015 regarding my lumia 730.
my phone was hanging so much, speaker getting crash when calling or listening the music, sometimes touch is not working & connectivity of sim's network going off automatically after restarting the phone the internet facility of sim again going working mode.
a lots of problem i facing in many days & after finding time i am able to go service centre on those mention day with...
Complaint comments Read comments Complaint category Other

Nokia Care — They had not fully resolved problem occuring in my mobile

 spt27 on Sep 15, 2015
Sir, i had given my nokia x2 mobile to nokia care center as its mother board got damaged they made it and return the set to me, but when i received my phone its camera stopped working and i return them . They said the camera is not compatible with the new motherboard installed hence we have to insert new equipment, after one week they told me that nokia is not providing the required equipment hance we cannot make it. Sir my phone is still in grantee period and its the responsibility of nokia to eighter sort out my problem or replace it...purchasing date of my nokia x2 is 27/11/2014...
Complaint comments Read comments Complaint category Mobile Handsets

Nokia Care — Phone not repaired for last one and half months

 rakesh1857 on Sep 13, 2015
The Model of my phone is Nokia Lumia 520 and IMEI No is 354249063904499. I have already given my phone to Siliguri Nokia care centre more than one and half months before which was having some technical problem. The Nokia care centre returned the phone to me after one month. When I checked the phone at home it was showing the same problem. I resubmitted the phone on 26/08/2015 to Siliguri Nokia care centre vide slip No. 150723/025. Till date they have not returned the phone....
Complaint comments Read comments Complaint category Mobile Handsets

Nokia Care — Spare part

 Gyana Mohanty on Sep 12, 2015
Dear sir I Mr. Gyana Ranjan Mohanty of plot no- 592, Lal Bahadur Sastri Colony, Old Station Bazar, Bhubaneswar, 751006 Odisha keep a Mobile Phone from your company . My Phone cabinet broken last 6 month back .I visit your local customer care 4 times and request give a cabinet for my hand set. your customer care executive spoke same time . give your mobile no we will call you . Till date not receive any call for your company site. That time spoken your staff no stock spare part ( Cabinet Model no- 225 ) Pls. see my needful aplication I am very much greatful to you Thanks, Warm Regards,...
Complaint comments Read comments Complaint category Mobile Handsets

Nokia — Negligency of Service Center for Providing Proper Service at dulamundai Cuttack - Odisha

 sudhir_bdk on Sep 11, 2015
Susil Kumar Mohapatra. (Advocate) Office Address:- Orissa High Court. C/o-Niranjan Beura At-Samadhi Patana (Jobra) Po-College Square Dist-Cuttack-753003 Mob-09437265307 To, (The Vice Chairman & CEO) Nokia Care India Pvt. Ltd. Dear Sir, I beg to draw your notice of the following facts for consideration and needful action. That Sir, I had given my Nokia hand set bearing No.-E5-00 vide IMEI No.-353277054229510 for repairmen Nokia Care Centre at Dolomundai Cuttack in the State of Odisha on 4.06.15.The in-charge of Nokia Care...
Complaint comments Read comments [1] Complaint category Mobile Handsets

Nokia India — Mobile phone damage

 ashishfd on Sep 10, 2015
Dear sir, This is genuine complaint about the nokia set which i have bought from croma chandigarh on aug 2014 and after one year my mobile phone stop working, i have also submitted phone to nokia care panchkula and now they are saying this phone is not repairable .now my mobile set is a box .totaly wastage of money. Nokia xl puchase- aug 2014 stop working in aug 2015 some time i feel during using this mobile that mobile is getting hot, now it is completely off and not getting on. my warranty also lost in this month. i am requesting to you kindly check my mobile phone and resolve the...
Complaint comments Read comments Complaint category Mobile Handsets

Nokia Care — Cell given for repair but yet not repaired

 vinaysoni1987 on Sep 9, 2015
I have already submitted my device on 18 August but still not repaired yet, and from Backend i m contacting Mr. Tarun, he is not properly responding to me for my case. As he is handling my case, and also telling the device spares are not available to solve the problem. and from the submitted date Mr Tarun is not be able to provide me Standby phone and its now 21 days gone after submitting my Lumia 830. From company's website its continuously showing me that it will take 7-10 business days . So, My request you to please solve my case within 24 hrs and jst mail to me back or else i will filing...
Complaint comments Read comments Complaint category Mobile Service Providers

Nokia — Iron bridge alappuzha kerala bad service

 habeeb ismail on Sep 9, 2015
Ihave paid Rs4000/- as advance for the display of my nokia 720 mobile phone at your nokia care, iron bridge allaphuzha -688011.
on 17-8-18 .

they have said that they will get it within a week or 10 days but still i they have not got the display, but the the amaziang thing is there is nobody in the office to give the status .
every time i go to the office they give me a no . it is difficult to get this no because always it is busy or out of range . if we get the no we get a reply that he will find out and call back. niether the call comes or the reply.

Complaint comments Read comments Complaint category Mobile Handsets

Nokia Care — Delay Delivery

 paulpinaki0013 on Sep 8, 2015
Sir, I have purchased a Microsoft Lumia 535 through online from Snapdeal. Order No. 5969893289 on 25th April 2015, Item Code : LA129838. But after the use of 3 (three) months, my mobile has been hang and automatically switch ON/OFF then I submitted the Microsoft Mobile service center on 27th July 2015 and Service center was given me a Service Jobsheet including Jobsheet Number : 720504886/150727/002 and Delivery Date is 20th August 2015 but till today the 7th September 2015 I didn't get my device. Whenever I call to Service center, they didn't give me proper answer, the customer care executive always...
Complaint comments Read comments [1] Complaint category Mobile Handsets

Nokia Mobile Company London — Real or scam

 asddvslssd on Sep 8, 2015
Dear sir pl see in to it THEIR MOBILE NO 07838944346 SIR MY NO/09341466261 E/MAIL/ hope you do the need ful regards arun kumar singh THE NOKIA CO-OPERATION MOBILE COMPANY UK. NOKIA 25TH MOBILE ANNIVERSARY 2015. Dep-Nokia-Web Avenue Stamford Bridge Sw1v 3dw. London, United Kingdom. Tel: +44-871-974-2440. 6th - September - 2015. Dear Beneficiary: ARUN KUMAR, The Nokia Mobile Company UK. Wish to Congratulate you and your Family once again on this note for being one of the Lucky winners selected on this year NOKIA CO-OPERATION PROMOTION 2015. We...
Complaint comments Read comments [1] Complaint category Unsolicited Phone Calls

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