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Nokia India Customer Care

Nokia India Private Ltd.

SP Infocity, Industrial Plot no. 243, Udyog Vihar, Phase 1
Dundahera
Gurgaon District
Haryana
India - 122016

Customer Care Phone Numbers and Contacts

Phone:1-800-4253388
 +91 124 483 3000
 +91 124 419 9000
 +91 80 4015 9000
 +91 33 4006 2264
 +91 22 6776 9000
 +91 44 6653 0100
Fax:+91 124 483 3099
 +91 80 4015 9999
 +91 33 4006 2260
 +91 22 6776 9009
 +91 44 6653 0301
Nokia Corporate Office

Address: Tower A&B, 5th Floor,
Sector 25-A, DLF City Phase 3,
Gurgaon-122002, Haryana
Contact Number: 0124 – 4199000

Nokia Branch Offices in India

Nokia Delhi
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Nokia India Complaints & Reviews

Nokia India - Faulty handset Nokia 730

User
 siddhant.jain.ind on May 6, 2015
I am registered owner of Nokia handset Lumia 730, having IMEI number :- 357168063736684, the same was purchased from Flipkart on 7th Feb 2015 and received on 16th Feb 2015. After using it for nearly a months, I started facing some technical issues my handset automatically hangs, cannot do multitasking, poor camera quality, application automatically goes back, sound problem, network problem, overheating, phone hangs during charging, inferior quality material etc. Thereafter, I immediately filed a complaint on company website on 26th March 2015 with reference number 1-15904662818, but there was...
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Nokia India - NOKIA 1320 which i had purchased on 26.08.2014 is having multiple problems

User
 Saagarika Panda on May 6, 2015
I had purchased NOKIA 1320 on 26.08.2014. Within few months of its use, the mobile connector started functioning badly due to which i could not charge my mobile.I gave it to my nearest Nokia Care Centre for repairing. When I got it back, the connector was repaired but the mike of the mobile did not function well. People talking to me could not hear my voice. Now, the connector has again started functioning badly in addition to the improper working of the mike. Such complains within few months of use is not acceptable....
Complaint comments Read comments Complaint category Mobile Handsets

Nokia India - replace to new hand set

User
 dineshkr89 on May 6, 2015
Dear Sir, My name is dinesh kumar, i purchased nokia xl hi IMI No. 35366506597940, i have three times problem in booting in my device, set has warranty but i tired to your nokia care to up or down its three times very long time in under one year, so i request to you please replace it and provide new hand set my contact number 7597167890(but mobile is damage and i have no other set for incoming/outgoing call) thanks...
Complaint comments Read comments [1] Complaint category Mobile Handsets

Nokia India - I nead Microsoft Lumia 535 PC SUITE

User
 Surapaneni Rakesh Chowdary on May 5, 2015
Sir, This is Rahesh i had purchase a Microsoft Lumia 535 the phone was not connect the windows xp operating system i already download ZuneSetupPkg this software the software was not worked so pls provide a Microsoft lumia 535 pc suite. Nokia pc suites are not worked this mobile Rakesh 9492712449...
Complaint comments Read comments Complaint category Mobile Service Providers

Nokia India - complaint against nokia care(bareilly)

User
 danish nawaz on May 4, 2015
Dear all, This has to reference about your nokia care, i am here to informing you that i want to put a complaint against oll of the staff whose sitting in the bareilly branch nokia care.. So i am going to tell you the whole updates regarding from since my phone deposited to till the time. In the today morning i have submitted my phone at the nokia care regarding software problem.accrdingly to my phone repair status i will get my phone within an hour afrerwaeds after an hour i had called up to the nokia care to know the status of phone repair n i had asked them for the phone status they guys...
Complaint comments Read comments [1] Complaint category Mobile Handsets

Nokia India - Lumia 925 has gone down 3rd time and it is not switching on now

User
 Toufique_Sutar on May 4, 2015
This is ridiculous to say but Nokia used to provide best Mobile handsets. I have Lumia 925 device purchased from Vashi, Navi Mumbai in November, 2013. And from that period till now it has hanged many times, i have faced many issues with it and now finally this time it has completely gone dead. There was an update released a day before (3rd May 2015) and after connecting Wi-Fi it started downloading it automatically. But after downloading, while preparing to install, the phone was hanged on 60% for more than 30 minutes and then it progressed to 77%. It was very slow download even when i have...
Complaint comments Read comments [4] Complaint category Mobile Handsets

Nokia India - Lumia 1320 given in service centre, but received back twice without problem solved.

User
 vipul.pulse on May 4, 2015
Hi, I am Vipul Makwana, i have submitted my Nokia Lumia 1320 (EMEI No. - 359179050817591) on 2nd April 2015. I have received Jobsheet Service card (649504867/150402/010). But, till date i have taken number of follow-up on phone & personal visit. I have been called twice saying that phone is repaired but it was not. Now, third time i have submitted it back. Can you help me to get it solved at the earliest. Waiting for your prompt & positive action & reply. My cell no - 9099019077 Mail id - vipul.pulse@gmail.com...
Complaint comments Read comments Complaint category Mobile Handsets

Nokia India - regarding nokia dual sim handset

User
 Ashishh Kasare on May 3, 2015
I had bought Nokia x duel sim Rm 880 handset Purchase date 14 july 2014 But this handset is not working properly. It has many problems Like battery discharges soon Less sensitive touchpad And phone gets heated Up So please look into this matter soon as we are not getting proper response form the dealer. We are approching consumer court...
Complaint comments Read comments [1] Complaint category Electronics & Appliances

Nokia - Most Pathetic Service Received: Nokia Lumia 730

User
 Sudeep Sivan on May 3, 2015
This is with respect to Nokia Lumia 730 brought by us in the month of December 2014. From the time the phone was purchased, we have not been able to use the phone even for a day continuously without issues. Post purchase from day one the phone had issues. When the call ended, the phone would become in-responsive. Also issues were faced during access of various applications & network. At times to the normal eyes the phone looked as ok, but when someone tried to call they used to get a response as the phone is switched off or not reachable. All these problems were highlighted during the...
Complaint comments Read comments [1] Complaint category Mobile Handsets

Nokia India - Lumia 925 Warranty Extension

User
 Mahendra Kumar Meena on May 2, 2015
I have purchased this Lumia 925 in 27, 000 Rs. in Feb 2014 and now I am trying to extend warranty. I came to know from customer care that I can not extend my Lumia warranty because they have stopped this mobile so they have stopped the warranty extension. Now, please tell me, whether is this right way from your side as I have spend my 27000 Rs.(and I think it is big amount) and now you have stopped warranty. Whether should I consider this is my fault that I have believed on Nokia/Microsoft that I have spend so much money on that cell which was already planned to discontinue, if not please...
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Nokia India - Request for Replacement of Nokia Handset - Newly purchased mobile phone not getting switched on

User
 janhitabhiyan on Apr 30, 2015
I have purchased one Nokia handset but its is not getting switched on. Details are following: Handset: Nokia N-130 Dual SIM IMEI No. - 397777067679722 Customer Name: Mala Kumari Address: Bhagalpur, Bihar Mobile No.: 9504162547 Purchased from: Nokia Exclusive Outlet, SURVI MOBILE, Dr.R.P. Road, Khalifabagh Chowk, Bhagalpur-2, Bihar Please contact on: Mr. Rajnarayan, 9891309626, janhitabhiyan@gmail.com...
Complaint comments Read comments Complaint category Mobile Handsets

Nokia India - Complaint against nokia service center Tilak Nagar

User
 Faim Hashmi on Apr 29, 2015
I am using Nokia lumia 925 mobile phone i have complaint against tilak nagar service center regarding my mobile set (Heating & Hanging Problem) since visited many times in Tilak Nagar service center they dont entertain me and said that u have to pay for the service.I have my phone in warranty period but they avoid and said that u have no warranty.I have one year warranty from 1-5-2014 to 1-5-2015 but they misguide me and avoid to taking my phone in warranty period.Please do the needfull and obliged. Thanking You Farzeen Zohra Hashmi Contact Detail- 7838665947 9212474467 E-mail- hashmi.faim5@gmail.com...
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Nokia India - Repeatedly Wrong Diagnosis by Nokia Care Centre

User
 Roy300683 on Apr 28, 2015
Dear Sir/Ma'am, This is to bring under your notice that I have been deceived by Nokia Care Centre, Mysore. I purchased Nokia Lumia 525 in the month of June'14. My phone’s IMEI no. is 359182059769227. In March'15, I found my phone's battery started draining out quickly, sometimes it was charging and sometimes it wasn't. It was taking atleast 2-3 hours to switch back on, after getting switched off. I visited Nokia Care Centre, Mysore (No.328, Jaylakshmi Arcade, Narayan Shastry Road)as I am based out of Mysore, currently. After visiting them for 5 times they came up with the idea that...
Complaint comments Read comments Complaint category Mobile Handsets

Nokia India - nokia care service

User
 saurabh1697 on Apr 25, 2015
I have Nokia xl and it in warranty period and is having problem of white light leacking on its display corner and screen double tap not working from the date of purchasing.And when I reached to nokia care at, Saharanpur, UttarPradesh, 247001 they refused to repair it and they said that it is a manufacture defect and if their senior will know this my warranty will be void.So, contact to Nokia company for more help.And they don't repaired it.Please help me otherwise my faith from Nokia company is going to end.And i have never thought such a poor service ffrom nokia.And I am repending after buying...
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Nokia - get hang and switch off sound is not clear

User
 kumar0701 on Apr 24, 2015
I purchased a Nokia 625 but that is not working ok. That get hang and switch off and sounds is not clear. I got repaired once from Sahara mall service centre but that has same problem. I went again 20 April 2015. They did not take serious. I given a mail at that time but they did not give reply still.i trusted at Nokia that's why I got defeat. Nokia is not like that. Regards' Rahul 9818573960...
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Nokia India - Nokia product replacement

User
 mohan gusain on Apr 24, 2015
Hi, This is Mohan . I bought a Nokia Coloud Bang MD-1C Portable Speaker (Green) from amazon.in with 6 months warranty period. After sometime it did not work for what I contacted amazon, as per their instruction I went to nokia care in haldwani . They told me it will be replaced, I submitted it to them on 23/03/2015 but still they are delaying it with some illogical reasons....
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Nokia India - complaint for nokia mobile

User
 rsn raju on Apr 23, 2015
Sir i am R.sn.Raju..I am the user of nokia X7-00. Recently my mobile is not working cause of power on problem... i did consult our, my nearest nokia service center in hyderabad. They put charging to my mobile several minutes finally they told to me, we can't repair your mobile without loss of data and even we detect the problem defiantly the data will be erased. So my question is, can't i on my mobile without loss of data..?...
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Nokia India - Automatic switch off and getting heat need only replacement.

User
 Arunahamsa on Apr 22, 2015
Hi, My name is Hamsa I purchased Nokia X device on 28th Dec 2014, from the day I got this device I faced many problems. Mobile is getting switched off automatically. I have given for the service for more than five times but issue haven't resolved. I called call centre for more than twenty times but nothing happened they simply telling me back end people will contact me but I never get any call from them. I fed up with this mobile I am facing sme issue from the day I brought this mobile. Please take action on this, I don't want this mobile give back my money or else replace with new one. Type:...
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Nokia India - Nokio301 my phone no. i am not satisfy with it and wanted to repair it in company or repalce it with a new one

User
 hariender singh on Apr 21, 2015
Model name : NOKIA301 Serial no. : 3530730614480885 Prodect Warranty : Under Warranty Product code; 059T028 Contact no.; 9868151588 Problems 1. Phone is automatic off during using time. 2. My number are automatic deleted . 3. battery back up 4. voice eco & disravance 5. battery back up Rec Mmc sim not Rec Data Cant be safe 6. I am not satisfy with it and wanted to repalce from company it with a new one...
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Nokia India - Microsoft Lumia 535 , GPS Issue

User
 Rahul K R on Apr 20, 2015
I have purchased Microsoft Lumia 535 From Flipkart on 1st Jan 2015. (IMEI-SV 357791062414704-09). From the beginning itself the phone shows cellular tower position or wifi as the location source. Sometime it detect GPS satellite signal. after 2 weeks the situation becomes more worse. it wont detect Satellite signal so that the accuracy is now around 1KM. Tried most of the Apps, HERE DRIVE, HERE MAP, and a hardware test app . It shows that the position is detecting using cellular tower. I contacted your customer service through the chat in Microsoft website.They told me that the issue is with...
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