Nokia India Customer Care

Nokia India Customer Care

Nokia India Private Ltd.

SP Infocity, Industrial Plot no. 243, Udyog Vihar, Phase 1
Dundahera
Gurgaon District
Haryana
India - 122016

Customer Care Phone Numbers and Contacts

Tollfree:
1 800 4253388
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29
23
Phone:
+91 33 4006 2264
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6
1
+91 44 6653 0100
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6
2
+91 12 4483 3000
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11
8
+91 22 6776 9000
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6
5
+91 80 4015 9000
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1
4
+91 12 4419 9000
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6
Fax:
+91 12 4483 3099
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+91 80 4015 9999
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+91 33 4006 2260
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+91 22 6776 9009
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+91 44 6653 0301
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Nokia Corporate Office

Address: Tower A&B, 5th Floor,
Sector 25-A, DLF City Phase 3,
Gurgaon-122002, Haryana
Contact Number: 0124 – 4199000

Nokia Branch Offices in India

Nokia Delhi
View More Information...
Satisfactory Rating
3%
Complaints
6536
Responses
739
Resolved
12
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
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Nokia India Customer Care related pictures (507)

Nokia India Complaints & Reviews

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Nokia Care — Nonsense people of nokia care, tezpur, assam not returning my mobile handset from last 8 months.

 Bhabananda Sikdar on Jan 31, 2016
Hi,
I had given my Nokia mobile handset(Model No: 5230) to insert additional memory card to nokia care(Address: Bharati Telecom, 1st Floor, Ananta Complex, NB Road Tezpur, Assam in the month of June 2015. At that time they told it will take one day time to resolve it. But till the date they are not returning my mobile handset. When I go and ask for my mobile they say me come tomorrow/ or the after tomorrow but they never return my mobile handset. So please help me. Otherwise I have to take personal action against them nonsense people.

My Job Sheet No:23935.

My...
Complaint comments  Read comments Complaint category Mobile Service Providers

Nokia Care — Irresponsible dealing of a warranty product

 Ajesh321 on Jan 23, 2016
My name is AJESH.S. Nokia care job sheet number 12548. In my case it was a simple volume button and sensor complaint. On 21 st December 2014 I took my phone (Nokia Lumia 525) to Nokia care karamana, Thiruvananthapuram. They told me that since the phone is under warranty cover it will take 10 days. After 10 days they are saying that the phone is off to Bangalore for repairing. The again told me to wait for another 14 working days. Now it is the 17 th working day and they have no idea about the status of the phone. They told me to wait till some response from Bangalore based servicing agency. Fed...
Complaint comments  Read comments Complaint category Mobile Handsets

Nokia Care — Didn't get my mobile back

 Prabhat Kr Nagesh on Jan 22, 2016
Submitted my cell on 21/12/2015 for repairing and time alloted for receiving the cell back on 21/1/16 but they refuse to give saying that the cell has not arrived.
they dont talk in manner and dont explain the reason clearly.pls help me.my mobile is nokia 530 and EMIE no. is 356473069099686...
Complaint comments  Read comments Complaint category Mobile Handsets

Nokia India — Mobile not working properly

 toqeer on Jan 17, 2016
We have upgraded the phone software with lumia nokia care. but same problem is occur. Problem- 1-Batter is not charging 2- phone got hanged atleast twice in a hour- 3- touch screen not working 4- display got black unable to see the screen 5- screen sense is not working i think you have given some used product. Request you to replace it...
Complaint comments  Read comments Complaint category Mobile Handsets

Nokia India — Service/replacement-model no-nokia 130 DS

 shambhu12 on Jan 17, 2016
Dear Team, I am by my set on-Nokia130DS, some problem in set I am going to service center nokia the told this model set not repairable, pls. what I do. Regards Shambhu Shaw...
Complaint comments  Read comments Complaint category Mobile Handsets

Nokia Service Centre Jaigoan — Complaining about product and and their staff

 prakash sahani on Jan 15, 2016
I had gave my Nokia107 model to service center and they said that it will not be repaired, they said it had been approved by the company dat it will be replaced. Now after 61days later the person who took the mobile from the retailer he saying sat the phone its was water damage. i m the owner and dat service centre person threating to me dat he cant do anything bout dat mobile. p.s tapan was the staff who was disbehaving with me. so plz do something bout dis issue...
Complaint comments  Read comments Complaint category Telecommunications

Nokia India — Replacement of full box

 Mayurketan Das on Jan 12, 2016
I have purchased nokia 130 from AKASH ELECTRONICS(Email - akasheectronics.pd@gmail.com ), Chaitanyapur, Haldia, West Bengal on 23rd September, 2015. Its problem about hearing problem. I took my hand set to the nearest nokia care centre at Haldia on 10th October 2015, they informed that the hand set is under warranty and go to that shop and they will replace whole box . Akash Elec. taken 1 months to replace but after 2 monts they not fulfil their promise. When I contact them they dont receive call and behavier is very bad. Please solve this problem Sir....
Complaint comments  Read comments Complaint category Mobile Service Providers

Nokia Care — Defective mobile phone and sd card

 reetu chawla on Jan 11, 2016
The mobile phone and sd card which I have received today ie 11-01-2016 is defective. both are not working. I want my money back. this site is fake n delivering defective goods to its customers. please provide some solution for this as soon as possible . please contact me on this no. 9582199779 or 9999874387. name - Reetu Chawla...
Complaint comments  Read comments Complaint category Online Shopping

Nokia India — Defective Handset under warranty

 Roshan Lahari on Jan 8, 2016
I had gifted a new nokia mobile hand set to my daughter named priti chaudhary on 14.2.2015 but immediately after purchase the set is creating different problems and on 18.12.2015 the same was depsited at shimla as per Microsoft Service jobsheet No. 195433527/151218/004 for replacement to new one Model Name LUMIA535 IMEI 357819061687689.but till today no intimation has been received from the care centre.You are requested to intimate the time-limit for repair/replacement has been fixed because without mobile day-to-day work is getting affected....
Complaint comments  Read comments Complaint category Mobile Handsets

Nokia Uk — Your company send msg to flirt me

 deepast on Jan 6, 2016
Respected Sir, i am a Professional job in the Press. But these days i have one message received my mobile no (+91 9017344951), in this message writes +447017046183: Your mobile No has won 1.2 million pounds in the 2015 Nokia award, for claim send you Name/Mobile No/Add/Email Id to (nokiauk@nokiacareoffice.com) If message are fake i should be take suitable action for the sender company. Kindly request to you please inquiry this site & its contact send me. Yours Faithfully Gagandeep Singh Hissar (Haryana)...
Complaint comments  Read comments Complaint category Business & Finances

Nokia Care — Nokia care in daltonganj,palamu, jharkhand

 rkpaubr on Jan 1, 2016
My mobile lumia730, imei no.-357168060912882, is not working properly.It hangs while i recieve calls.Its battery back up is also very less, the phone is very slow.I bought it on 5th jan.2015. I went to nokia care, daltonganj, palamu, jharkhand with the problem but they told it is out of warrenty.Customer care is also not responding.Neither service centre is listening to my problems nor customer care is responding. Nokia care people told me that they will not consider my recipt as warrenty.If they will repair it they will charge 300/- and with warrenty 100/-.Their behaviour is not good at all,...
Complaint comments  Read comments Complaint category Mobile Handsets

Nokia India — Led display problem

 ravikumar_c on Dec 31, 2015
Sir, I'm Ravikumar form bidadi, i'm using nokia n8. but led display damaged on 20/7/2015. 25/7/2015 changed with new LED Display in Nokia Clinic 343, Dr. Rajkumar Road, 6 Block, Rajajinagar, Banglore 10., but after 1 week display patches occur(Display Not working). so saler not responding for repair(Replace).so please take action on saler. Thank You Your Faithfully Mr. Ravikumar Enlosing: 1) Bill copy 2) Led Display Number : 356237047137219...
Complaint comments  Read comments Complaint category Mobile Handsets

Nokia India — Cell phone in warranty but service centre not responding

 amarkant1989 on Dec 28, 2015
I purchased a Nokia handset model no. 130 on 28-Dec-2014. This handset was purchased from Hyderabad. Today the cell phone is not working and it is still in warranty. The authorised service centre in Sagar district (Madhya Pradesh) says it cannot be repaired and it has to be returned at the shop from where it was purchased. Today is the last day of its warranty and I cannot reach Hyderabad in 1 day just to return a cellphone. Why the authorized service centre people are not repairing the phone?...
Complaint comments  Read comments Complaint category Mobile Handsets

Nokia India — Nokia mobile not working

 Narendra Kumar Apat on Dec 25, 2015
Purchased a handset Nokia 105, now it is not working and now the seller and Nokia care are playing with me like a football. Product IMEI is :357810062458832 Material :A00010038 purchased from M/s BMB Computers, 361-B, Ram Nagar, Krishna Nagar, Dlhi-51...
Complaint comments  Read comments Complaint category Mobile Handsets

Nokia Care — Extremely bad behavior

 aniket.tiwari on Dec 25, 2015
My name is Aniket. I am writing this to report extremely bad behavior by a nokia care employee at Link road Bilaspur Chhattisgarh. The employee sits at the repair counter ( aged around 30) . we visited the branch at 12:30 pm, 25/12/2015. He was so careless and busy on his phone that he did not even look up while we were talking and was also very rude in delivering services. as a result, we decided never to trust nokia care with our phone again. These employees cause bad reputation for the company and an irreparable loss of trust that nokia spends so much resource trying to establish with it's...
Complaint comments  Read comments Complaint category Mobile Handsets

Nokia India — Lumia 720 Display change -Reg

 Senthilpoorvi on Dec 24, 2015
My Lumia 720 mobile display glass broken. when i approach nokia care, they are telling that there is no production for the said model, so no replacement. As this model is around 2 years old only, the parts had been obsolete already. This shows poor service. Being a reputed company, they should supply spare for atleast 5+ years considering the model cost....
Complaint comments  Read comments Complaint category Mobile Handsets

Nokia India — Not giving warranty as per companies issue my phone is in warranty

 Abhishek Shimpi on Dec 24, 2015
Sir/Madam, I Abhishek Shimpi user of Nokia X2ds Phone Suddenly Error accrued and My Phone leaves the IMEI(unique No. Config) My Phone is in warranty but still Nokia Inc Not giving service for the above Problem...
Complaint comments  Read comments Complaint category Mobile Handsets

Nokia India — Want replacement of my nokia 130 dual sim

 hoshiyar singh malik on Dec 23, 2015
My handset is not working since one month. i bought this on 23rd april 2015. it is still under guaranttee period of one year. we have contacted near by customer care, they said that the nokia company has been closed, they cant do anything, report online. please kindly exchange our handset or refund our money, as quickly as possible. otherwise we will repot to consumer court. BILL DETAILS Shri laxmi mobile world Mobile no.- 9017171818 m.c. road, near railway station, ganaur mandi- 131101, district sonepat, haryana RM- 1085 / NOKIA 180 DUAL SIM IMEI1 857793064688582 IMEI2 857793064688590 MATERIAL;...
Complaint comments  Read comments Complaint category Mobile Handsets

Nokia India — Unable to boot my lumia 520

 victor21 on Dec 22, 2015
Hi Team, This is the most common issue occuring in LUMIA 520 these days. I am getting a black screen with message "Unable to find a bootable option. Press any key to continue". On visiting NOKIA care, was informed that motherboard needs to changed which is costing around 3800/ INR. Which is way too much. Request to take necessary action other wise will be forced to go to consumer court ....
Complaint comments  Read comments Complaint category Mobile Handsets

Nokia Care — Mobile not able to start

 dhanurdhar on Dec 21, 2015
I have taken up an complaint at NOKIA CARE Rajkot regarding my mobile start up problem, but they denied to resolve the issue, as it is a company problem & cannot be solved over here. Approx. costing informed was about Rs 10000/-. As my phone was running well & not having any external damages or issues.Then why should i pay Rs 10000/- for this software issue as it is not my look out. I want an written report regarding the said issue from NOKIA (currently MICROSOFT)...
Complaint comments  Read comments Complaint category Mobile Handsets

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