Nokia India Customer Care
Nokia India Private Ltd.
Customer satisfaction rating: 3%
Submit a Complaint
6611
COMPLAINTS

Nokia India Customer Care

Nokia India Private Ltd.

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Address
SP Infocity, Industrial Plot no. 243, Udyog Vihar, Phase 1
Dundahera
Gurgaon District
Haryana
India - 122016

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
55
36



Additional info
Nokia Corporate Office

Address: Tower A&B, 5th Floor,
Sector 25-A, DLF City Phase 3,
Gurgaon-122002, Haryana
Contact Number: 0124 – 4199000

Nokia Branch Offices in India

Nokia Delhi

Address: Kailash Building, Flat no 1204,
12th Floor, Kasturba Gandhi Marg,
New Delhi – 110 001 india


Nokia Bengaluru

Address: 2B, Mercury Block,
Prestige Tech Park, Sarjapur, Marathalli Ring Road,
Kadabeesanahalli, Varthur Hobli, 560103 Bengaluru


Nokia Kolkata Office

Address: 3F, Tower II, Millennium City,
IT Park, Plot no 62, Block DN, Sec V,
Bidhan Nagar, Salt Lake, 700091 Kolkata


Nokia Mumbai Office

HDO Corporate Building Wing “A”,
Western Express Highway Andheri (E) – 400059 Mumbai


Nokia Chennai Office

RMZ Millenia Business Park, Campus-5, 2nd Floor,
No. 143, M.G.R. Road,
North Veeranam Salai, Perungudi,
Chennai – 600 096.

Regional Nokia Customer Care Numbers

Nokia Delhi Customer Care Number – +91 11 3030 3838
Nokia Mumbai Customer Care Number – +91 22 3030 3838
Nokia Kolkata Customer Care Number – +91 33 3030 3838
Nokia Chennai Customer Care Number – +91 44 3030 3838
Nokia Chandigarh Customer Care Number – +91 172 3030 3838
Nokia Jaipur Customer Care Number – +91 141 3030 3838
Nokia Gurgaon Customer Care Number – +91 1272 3030 3838
Nokia Noida Customer Care Number – +91 120 3030 3838

View More Information...

Customer satisfaction rating
3%
Complaints
6611
Pending
739
Resolved
16
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Nokia India related photos (528)

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Nokia India Customer Care related pictures (528)

Nokia India Complaints & Reviews

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Nokia — Mobile phones board complaint after 1 year and a week of purchase

 arunng.1990@gmail.com on Jul 27, 2016
I have bought a nokia x2 mobile on 21-06-2015. By the end of june 2016 the mobile started having charging issues. Actually the incidents started before completing 1 year of purchase but i thought it was the complaint of mobile charger bought another charger and still it was not charging only then came to knew the issue was of mobile phone. Took the mobile phone to nokia care, they said the board is having complaint and i have to change the entire circuit board which almost costs as much as a phones price and a month or more time. A mobile phone should be having more reliable circuit boards than...
Complaint comments  Read comments Complaint category Mobile Handsets

Nokia5233 — This phone not open

 ashikmondal on Jul 21, 2016
Nokia5233 I have received prodact but phone is not poen...
Complaint comments  Read comments Complaint category Online Shopping

Nokia Care — Product under warranty but nokia care asking for 2000

 Rash26 averm on Jul 19, 2016
Dear nokia care
I have extended my warranty by paying 700 for 2 year but now they said it was out of warranty period as on job sheet it is under warranty they are asking for 2000 rs plz solve this problem as i paid 700 for 2 yr extended warranty
Plz treat this mail as urgent...
Complaint comments  Read comments Complaint category Mobile Handsets

Nokia India — Software and hardware issues

 jyotheeswar thirumalasetty on Jul 19, 2016
Bought nokia 130 mobile which has replacement warranty in FONEZONE nellore on september 9 2015. phone has software issue as per in video. as it has replacement warranty. have to replace it thorugh the shop i bought . but the sop was closed and there was tolet board. i tried to contact them and got a reply they went away there is no one to replace. i called microsoft as they own Nokia now. i placed a complaint in march 1st week and got numerous replies that their backup is working on and got different complaint nos. a few of them are on back of bill uploaded. after 4 montths and repeated calls. finally...
Complaint comments  Read comments Complaint category Mobile Handsets

Nokia — Nokia-5233 mobile set

 ramkumar tiwari on Jul 18, 2016
Set seems faulty pl. replace or return my cash battery not working then send to mobile shop they checked and said battery is duplicate and faulty. then set was checked by more than three shop keepers they all said set is not original inthese conditions please replace it or refund my cash back your shipment no. is 42508067125, ref. no.94862764 and my mobile no. is8765350780....
Complaint comments  Read comments [1]Complaint category Online Shopping

Nokia India — About mobile dead

 saddam1992 on Jul 17, 2016
Dear sir,
I buy a nokia 105 on date -25/08/2015. After some month it will be dead. I go to the nokia dealer for replace warranty of this hand set but from retailer say go to nokia care. I also go service center, they say this mobile handset is under replace warranty, go to the retailer from you buy.


Model - 105
Type - rm-908
Code-053r489
Imei-359764/06/582817/8

Contact no-9931062909...
Complaint comments  Read comments Complaint category Mobile Service Providers

Nokia India — Warranty replacement of a brand new Nokia 225 with a old Nokia 225 in Secunderabad

 Balchandra on Jul 12, 2016
M. BALACHANDRAN Flat No.201, Sai Bhaskar Rao Residency
. B. Tech [Hons.] M I E, H.No. 2-2-1123/2/A, Ramalayam Road
Chartered Engineer New Nallakunta, Hyderabad 500 044
Phone No. 27554112
Mobile: 9959177768
July 11, 2016

To,
M/s Nokia India Pvt. Ltd.,

Sir,

Sub: problems in my Nokia Mobile Phone Instrument.

At the start itself, I plead with you, Sir, for a patient reading of this very long and detailed letter.

I had purchased a NOKIA 225 mobile phone on 09.08.2015. The warranty...
Complaint comments  Read comments [2]Complaint category Mobile Handsets

Nokia India — Cheating in service

 Niladri420 on Jul 7, 2016
I have a finest handset of nokia that is lumia 730. unfortunately at about two months ago i broke the display nd the back panel was partially cracked. i was ready to spend 7500 bucks for the display and 1250 bucks for the cracked back panel and i did it from nokia authorised service centre of gariahat, kolkata, west bengal, they changed the display and the back panel. when i received the back panel my nfc was not working. they just replaced the nfc tag from my old cracked panel to the new one as the nfc panel of the new one was not working. two days after the volume up and down key was not working....
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Nokia Customer Care Of India — Mobile shop in new ashok nagar, delhi is charging more price than market

 nk110096 on Jul 4, 2016
This Mobile Shop taking more prices comparing to other shop.
I have purchase a phone few days before of MRP. 5999 and the shop taken 5900 for this mobile, where as this mobile is available in market for Rs. 4999 to 5199. Online- 4999 and on other shop- 5100.
Really its cheater place.
Guys no need to purchase any mobile from here. I recommend atleast 500 people f2f to even not to visit this shop....
Complaint comments  Read comments [2]Complaint category Mobile Handsets

Nokia India — Nokia N225 handset issue

 Sakshat Sharma on Jul 2, 2016
Nokia Team,

I beg to say that I have never seen the worst quality product. We have purchased the Nokia N225 in Nov 2015. I bought from dealer & Invoice No - SM/RI/15/02917 VAT paid bill. The phone is used by by Father hence he is retired & hardly use his phone twice a day. We are facing phone dead issue without either fell down. This proves how cheap quality products Nokia use to assemble their handsets.Its not even a year & we are facing the issue. We want you to send the service executive to rectify the issue.

As I am working with Multinational organisation & hence...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Nokia India — Lumia 520 software is not proper working [Resolved]

 kdas04 on Jul 1, 2016
Hi after updating to 8.1 the set getting hanged off and on. Besides Windows 10 is not available. The most embarrassing fact is Microsoft's conflicts with google creating problems. Nowadays I found file attachments facility is withdrawn from gmail while accessing through internet explorer.
Microsoft simply making fool its consumer providing low quality and backdated systems....
Complaint comments  Read comments [2]Complaint category Mobile Handsets

Nokia India — Whatsapp messages not receiving

 makesh madhavan on Jun 30, 2016
Dear sir
I am using lumia 640 xl

I had an issue on my mobile from last one month.
I can't able to send messages to anyone and no one messages received from anyone last one and half month.
And i shown my mobile to nokia care (emperor electronics, near old bus stand tirupur. bill no: 229 dated 28.06.2016) and as their instruction i updated my version and still the same issue remaining.

Kindly advise the solution.

Regards

Madhavan...
Complaint comments  Read comments Complaint category Mobile Handsets

Nokia India — Nokia service centre at alambagh, lucknow.

 Mridul Maurya on Jun 29, 2016
My charging pin of nokia lumia 610 was to be repaired. The estimated time of delivery was scheduled the next day. When i went the next day they delayed for the next day. It happened for continuous 10 days for me. Daily commuting to alambagh taking 1hr from my home to reach there. The staff was very disrespectful and didn't answer to any query about the repairing and reason for delay. I am never going to repair my nokia mobile at any nokia service centre. I would rather use local repairing services....
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Nokia India — Poor service by nokia care (anand international, behela, kolkata)

 Subhrajit Samal on Jun 29, 2016
I have already given complain but there is no response from nokia care. So again the details of complain is as under
I had given for repairing of my nokia 501 asha at anand international (233, diamond harbour road, behela, kolkata-34). I paid rs.1000 for repairing but the mic problem was after repairing. The technician said that some parts are not available. You come after 10-15 days the mic problem will be solved. I am doing job out of kolkata so i was late to submit the device and i had gone to this service center on 20.06.2016. She said that rs.600 to be paid for repairing. I said that...
Complaint comments  Read comments Complaint category Mobile Handsets

Nokia India — Delay in repairing of bluetooth

 sumankmr722 on Jun 27, 2016
I am ravindra kumar. There was a issue with my newly bought nokia bluetooth model no - bh222bt headset.In nokia service centre vasudev enclave kankarbagh main road patna bihar-800001, they took my product and sent it for repair on 19th of august 2015 with job sheet no-622504886/150819/015. They said it would take 15 days to repair, but not so happen, ever since then they are extending the date of product return every time, they are issuing that product has not been repaired yet....
Complaint comments  Read comments Complaint category Electronics & Appliances

Nokia India — Deficiency in customer care service

 Gargi Prasad S on Jun 20, 2016
Respected sir,

My lumia 625 (Imei no. 353035067371558) was entrusted with your customer care - mobility solutions, (Address: vijaya tower, tc 21/125 (5), first floor, karamana, thiruvananthapuram, kerala, india, pin-695002) with the out of warranty fault of a broken sim leg. The fault was filed on 23/05/2016 with the job sheet no: 13449.

The mobile set was supposed to be delivered within 20 days and when enquired about the mobile, the dealer informed that the complaint is still pending. When asked to return the handset without servicing, it is informed that the mobile...
Complaint comments  Read comments Complaint category Mobile Handsets

Nokia India — 130 dual microsoft mobile -353723078015609 - nokia mobile set bought at poorvika mobiles, ramanathapuram, coimbatore 641045

 Ansk on Jun 18, 2016
The subject mobile phone nokia make 130 dual microsoft bearing no 353723078015609 was purchased from poorvika mobile world, pankaja mill road, ramanathapuram, coimbatore 641045 branch vide invoice no si/cram/89 dated 02.04.2016. The subject mobile phone is warranty period. Complaint is the mobile is not booting after switch off. On 18.06.2016 the set was returned to your branch where the mobile was purchased. We requested for exchange of some other company set as this particular model is having the booting problem as reported by our relatives & friends. Kindly allow us to go for some other company...
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Nokia — Nokia xl battery issue

 Rohitmehta126 on Jun 18, 2016
Sir can tell me that nokia xl original battery made by your company or not.And If it is made by you where it is available because Active nokia care centre is not available Ludhiana.All previous nokia care centre in ludhiana is shut down or not available. Can you please tell me that active nokia care centre where it is available in ludhiana(proper address along with conatact number).Where i can purchase the original battery of nokia xl....
Complaint comments  Read comments Complaint category Mobile Handsets

Nokia India — Nokia phone stopped working after 6 months of purchase

 Abhie on Jun 14, 2016
I have purchased Nokia 130 Dual Sim White phone through Amazon.in on 20-08-2015 but now it is stopped working due to Software issue since last 2 weeeks. I belongs to Kangra Himachal Pradesh and their is no Service Center nearby to get it repaired. Even the dealers are not helping to get it repaired as the phone is in warranty.

Kindly confirm if I can parcel it to any service center to get it repaired or replaced....
Complaint comments  Read comments Complaint category Mobile Handsets

Nokia2700 — I have lost my mobile today morning i.e. 14-06-2016

 K.K.Anusha on Jun 14, 2016
Hi sir

I have lost my mobile today morning in normal bmtc bus when i was travelling from marathalli bridge to intel stop.

My details are:

Name: k. K. Anusha
Phone : moto g turbo edition
Model : ap3667ad1k8
Imei1 number - 352359071816452
Imei2 number - 352359071816460
Missed date - 14-06-2016
Email-id - anu. Usha1985@gmail.com, vinodkotholla@gmail.com

Kindly provide my phone.
Thank you sir...
Complaint comments  Read comments Complaint category Mobile Handsets

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