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Nokia India Customer Care

Nokia India Private Ltd.

SP Infocity, Industrial Plot no. 243, Udyog Vihar, Phase 1
Dundahera
Gurgaon District
Haryana
India - 122016

Customer Care Phone Numbers and Contacts

Phone:1-800-4253388
 +91 124 483 3000
 +91 124 419 9000
 +91 80 4015 9000
 +91 33 4006 2264
 +91 22 6776 9000
 +91 44 6653 0100
Fax:+91 124 483 3099
 +91 80 4015 9999
 +91 33 4006 2260
 +91 22 6776 9009
 +91 44 6653 0301
Nokia Corporate Office

Address: Tower A&B, 5th Floor,
Sector 25-A, DLF City Phase 3,
Gurgaon-122002, Haryana
Contact Number: 0124 – 4199000

Nokia Branch Offices in India

Nokia Delhi
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Nokia India Complaints & Reviews

Nokia India - Inconvenience from Nokia Services

User
 Bharat 83 d IL on May 28, 2015
I am user of Lumia 720 (IMIE :351743060114675) which I had purchased on 15th June 2014. It had a minute damage at the top right which I didn't notice same but that's not an issue with me. Since then I am using it perfectly and even no one asked me about the damage as it's not easily visible. Here is the main problem : 7 days back, I got a problem like when I opened any app, it's closing automatically. I can't read messages, can't check E-mails, can't dial nos easily, I have to pressed touch lots of time and continuously. Now it's not waste as not working. When I had visited Nokia Service...
Complaint comments Read comments Complaint category Mobile Handsets

Nokia India - boot sector damage

User
 dineshkr89 on May 28, 2015
dear sir/mam my name is dinesh kumar mobile No. 7597167890 i have Nokia xl MODEL whose IMEI 353665065971940, 353665068971921, I want to say that i have problem in system start they doesnot start, this problem comes four times in one month, i request to your customer care executive for system replace but he doesn't any action, i tired to comes and goes to your customer care for this problem, i goes to your customer care to take my leave from my org. i request to you that please provide me new hand set...
Complaint comments Read comments Complaint category Mobile Handsets

Nokia India - Replacement of Nokia Lumia 720 Mobile

User
 Pandey Narendra on May 27, 2015
Sir, My son Mr. Piyush Kumar has bought a Nokia Lumia 720 Mobile in the month of April, 2013 online in Bengaluru. But, it is sorry to say that after 4 or 5 months latter this mobile became dead. He rushed to Service Center namely JFK Trust, #S-9, 2nd floor, Mantri Square Mall, Sampige Main Road, Malleshwaram, Bangalore.But they refused to repair it. The IMEI 351743060092095 & Model number of phone: Nokia Lumia 720. The mobile is under warranty. I request to please replace it. Thanking you....
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Nokia India - stolen my nokia mobile by unknown person

User
 GaneshKPansare on May 26, 2015
I am purchasing Nokia N501 Mobile from MAXXTECH Pvt. Ltd. on dtd. 31/08/2013 Mobile IMEI No. : 357294058632728 stolen from my office before 1.5 years. Pl. Search My mobile location as soon as possible & contact me on perfectcomp01uran@gmail.com or message me on Mob. No. 9869574219 thanking you, with best regards....
Complaint comments Read comments Complaint category Mobile Handsets

Nokia India - urgent issue

User
 Deputy Director Statistics on May 26, 2015
M/s Nokia India Pvt. Ltd. Sir, It is intimated that I had purchased one mobile set of Nokia 220 from your retailer M/s Samarth Life Stye Retailer Pvt. Ltd., 13, Jayanti Market, M.I. Road, Jaipur vide cash memo no. 3863 dt. 26-03-2014. I was not getting good service since I purchased this set. The push button ''off'' was not working properly. It was noticed when I used to end the talk. I used to push the button to disconnect but actually it did not get disconnected. This I come to know when I tried to connect another call. As for instance, when the charges of the previous call should have...
Complaint comments Read comments Complaint category Mobile Service Providers

Nokia India - unreliable repair of nokia 530

User
 rohitashwapanwar on May 25, 2015
i hav given my mobile for repair to nokia service centre, tejpur, assam.they charged me with rs 3200/ and changed my mobile touch screen.since then my touch screen is not functioning.sometimes it fn for one hr or so.i have send my mobile three times for repair and complaint to nokia service centre.however it is still not repaired....
Complaint comments Read comments Complaint category Mobile Handsets

Nokia India - No info about my Nokia 720 from kottayam Nokia care

User
 Athira Murali on May 24, 2015
I submitted my Nokia 720 lumia hand set in Tuesday 19.5.2015 and they said that will revert back within 2 days but till now I didn't get a call from them and they also didn't pick the phone when I made cals.image calls a 100 times... I don't know why they are behaving in this irresponsible way from such a great electronics company... So I will surely tell all my friends and relatives that do not buy any Nokia product as they are treating their customers in this way......
Complaint comments Read comments Complaint category Mobile Handsets

Nokia India - about nokia 130

User
 lakhman on May 24, 2015
dear sir/medam i pursachase one mobaile of nokia 130 in feb 2015 in india times and his speaker is bed and than i go in nokia care surat than he said that in this mobaile is no waranty its only gauranty than i call india times in five times he is say that i am not respossible that. sir this mobaile odered no is.3004023486 and this IMEI NO IS 357137/06/108506/3 plz help me about this...thank you...
Complaint comments Read comments Complaint category Mobile Handsets

Nokia India - For Replace My 1020 Mobile

User
 VanshManoj on May 23, 2015
sir maine apna mobile 27-10-2014 ko flipkart se purchase kiya the jiska Order ID: OD100945774035608300 ye hai aur iska IMEI No. 357254058175821 hai jab ye mujeh mila to usmain hang hone camera quality kai issue the tab maine use flipkart se replace karwaya tha uskey bad thode time key bad ismain fir hang hone aur camra issue jaisi problem start ho gayi to maine isse Reset bhi kai baar kiya kabhi sahi work karta to kabhi for wahi problem fir maine ise nokia service center Dilshad Garden Delhi main dikhaya to unhone mere ph. ko apne Head office behj diya aur maine unse ise replace karwane key liye...
Complaint comments Read comments Complaint category Mobile Handsets

Nokia India - over charging of money.

User
 JAIPRAKASH KUMAWAT on May 23, 2015
NOKIA CARE no.30303838 m/s ARIHANT MOBILE JHALRAPATAN RAJASTHAN My mobile phone was not able to make out going speech and i visited the NOKIA CARE . Where iasked the tecnicianabout the problem and he asked me about fault in MIC and made a SERVICE JOB SHEET no.1128 and charged Rs 400.They asked me to get the phone repaired by evening. When i reached there they asked me that phone is having problem in hardware will be charged Rs800. Hand set NOKIA ASHA 305 purchased on12/12/2012 from JEET RADIOS JHALAWAR BIL NO. 6174 PHONE IMEI1:354552052174382, IMEI2:354552052174390...
Complaint comments Read comments [1] Complaint category Mobile Handsets

Nokia India - Nokia Lumia 730 Screen Turning Black

User
 Anita Krishan on May 23, 2015
We had purchased Nokia Lumia 730 Dual Sim on 29th December 2014. Since yesterday, the screen is turning black...from bad to worst. I therefore request a complete replacement of the phone as early as possible. Anita Krishan Malibu Towne Sohna road Gurgaon, Haryana...
Complaint comments Read comments Complaint category Other

Nokia India - My phone is not working after service.

User
 Mou Lord on May 23, 2015
I bought NOKIA LUMIA 520 on 06/11/2013. Rs.2800 Touch was replaced in my NOKIA Lumia 520 by Vilayawada NOKIA Care Authorised Service Center TIN:37380110697 JOB NO:150508/43 Date:08/05/2015. My phone is NOT working from 09/05/2015. They are unable to repair my phone. Now I want JUSTICE....
Complaint comments Read comments Complaint category Mobile Service Providers

Nokia India - faulty set received which i purchase online

User
 ambikamahhi on May 21, 2015
Dear nokia care On 5 jan 2015 i purchase nokia 255 online by snapdeel with invoìce number 44eab8/14-15/40268. As it is dual sim set but till yesterday i only use one sim in that. yesterday i purchase one more sim and use another slot then i came to know that this slot is not working. when i go to service center and told my problem to them he tell me that its one pin not working and they consider it as physical damage.. and ask rs 800 for that As a loyal customer of nokia i am facing this issue first time since i use nokia service from last 10 years. and now i realy appriciate your service...
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Nokia India - rate your nokia 220

User
 Munish Chand Sharma on May 20, 2015
Nokia model 220 is purchased in the first week of may by Munish Chand Sharma R/O 1031/21 Blok -D Street No -5 Khajuri Khas Delhi 110094. I have received a massage on my mobil no 9999367104, showing feedback to Nokia .Rate nokia 220. What is this massage & It does not remove from the front of the mobil .Please let me know the meaning of this massage....
Complaint comments Read comments [2] Complaint category Other

Nokia India - Rear camera lens fallen off

User
 Sanjay Mohan Sharma on May 19, 2015
I bought Nokia Lumia 532 on 08.03.2015 under invoice no. 3694, from Shanti Communication, Gandhi Nagar, Ghaziabad. In 3 weeks the rear camera lens fallen off and I contacted the Nokia Service station at RDC Ghaziabad to address it under warranty but they refused to registered the complaint and also did not give any assurance for repairing it. Attached are the pictures for your ready reference....
Complaint comments Read comments Complaint category Mobile Handsets

Nokia India - Lumia 720 Mic Not working

User
 Simran Khatri on May 19, 2015
Recently I got the display changed as that had shattered(touch n display were working fine though). Now the new problem is Mic is not functioning . People are not able to hear me and also I am not able to record. Was wondering if it could be a software driver issue so tried installing the latest phone updates. But still the problem persists. Could it be because of new display that has been fixed? Can someone help here please....
Complaint comments Read comments Complaint category Mobile Handsets

Nokia India - Delaying the reapir of my mobile

User
 Mohammed Adeeb S on May 19, 2015
I bought NOKIA LUMIA 730 on 04-03-2015 and after a few days its proximity sensor stops working.Then i gave it to the nearby service center on 14-04-2015 and still i didn't get my product repaired.They are telling that sensors are not available.Please I need my phone repaired back soon....
Complaint comments Read comments Complaint category Mobile Handsets

Nokia India - About software update for nokia x2 dual sim phone

User
 pratiksahoo94 on May 19, 2015
The latest software version for nokia x2 dual sim phone is nokia x software platform 2. 1 (2. 1. 0. 12) . But whenever i am trying to update by following the steps provided in the site it is showing your mobile is upto date as my present software version is 2. 0. Also whenever i am trying to update it at the nearest nokia care, they are telling that it is coming in online, so we can. T update it. What can i do now yo update my phone?...
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Nokia India - problem in speaker

User
 siddhant prakash on May 19, 2015
Hi. There is problem in the speaker of my phone whenever I played video song the sound is not clear and other mp3 songs played clearly...I also visited nokia care situated at m.p. nagar twice for this problem...bt nothing happens...so plz help me...I am also in warranty period...it last at may 29...so plz do something......
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Nokia India - Want repairing or replacement of defective mobile in warrantee period

User
 Sanjay Kumar Singh 123 on May 18, 2015
My name is Sanjay Kumar Singh, I am from Ballia U.P. India. On 27 Dec. 2014 I bought a handset of your company from a nearer dealer of my town. From last 6 months it has been working quite well and it is still in its warrantee- period . But unfortunately yesterday around 5 pm onwards a mild lightning in my area appeared and at that time I was outside of my house The handset was in my pocket of the pants and suddenly it struck a tone and by the time I opened it to check for some kind of text or call, I found that the screen had turned totally white with some blackness at the sides. I tried to switch...
Complaint comments Read comments Complaint category Mobile Handsets

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