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Nokia India Customer Care

Nokia India Private Ltd.

SP Infocity, Industrial Plot no. 243, Udyog Vihar, Phase 1
Dundahera
Gurgaon District
Haryana
India - 122016

Customer Care Phone Numbers and Contacts

Phone:1-800-4253388
 +91 124 483 3000
 +91 124 419 9000
 +91 80 4015 9000
 +91 33 4006 2264
 +91 22 6776 9000
 +91 44 6653 0100
Fax:+91 124 483 3099
 +91 80 4015 9999
 +91 33 4006 2260
 +91 22 6776 9009
 +91 44 6653 0301
Nokia Corporate Office

Address: Tower A&B, 5th Floor,
Sector 25-A, DLF City Phase 3,
Gurgaon-122002, Haryana
Contact Number: 0124 – 4199000

Nokia Branch Offices in India

Nokia Delhi
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Nokia India Complaints & Reviews

Nokia India - NOKIA LUMIA 1520 handset cheating by nokia during service

User
 atul_verma on Sep 19, 2014
Dear sir, I Atul Verma staying at RZ-40, Gali No.1 Roshan Garden, Najafgarh, New Delhi having phone number 09871342332, submitted my nokia lumia 1520 (RED COLOR) to authorised nokia care service centre (SS enterprise Dwarka sector 12 ) owned by Mr Honey Sehgal regarding my problem for hanging, call drop, no service, nokia mix radio not opening, charging issue and battery issue initially when i submitted on 19 august with its charger as it had problem regarding charging, they said they would swap my charger and give me new one in 10 days but they did not give me my charger till 11th sep almost...
Complaint comments Read comments Complaint category Mobile Handsets

Nokia India - Delay in Service Delivery

User
 yugal chandola on Sep 19, 2014
I had a complaint against Nokia regarding a service that I had bought of them. I have given my phone at Nokia service center, Tilak Nagar, New Delhi on 1st Sep 2014. They have given me time for 27 days. I requested for 10 days but they have refused. there are two issues in my phone. 1: Pictures are not clear. issue in camra and 2: applications are not working. I suppose this was not a big issue to take that much time. more surprising on 18th I got a mail for the revised target delivery date i.e. 8/10/14. its being really disappointing and I am thinking that I have taken a wrong decision...
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Nokia India - nokia lumia 1320 spares

User
 Praveen Kumar Laddu on Sep 19, 2014
i have buyed a new nokia lumia 1320 in april 2014 after 1 month my battry is not working i have submitted my mobile in nokia care on 22 june 2014 from 22 june to now they are telling spares are not realised...with out realising spares how you are realising mobile i am requisting to nokia your better to close your mobile sales...one and only worst service is nokia wasdte of realising mobile...better to realise spares also...
Complaint comments Read comments Complaint category Education

Nokia India - Unexpertized Serviceing & delay delivery

User
 Mousam Dhali on Sep 18, 2014
Respected Sir, I purchased this mobile in favour of Swapna Roy IMEI 1: 353637062066479 & IMEI2: 353637067662512 dated 22.06.14. But within two months the same was not working properly due to software error. Then I send my mobile to nearest Nokia Care i.e. Aloka Telecom, Ranaghat dated 18.08.14. Last one month I frequently asked for resolving that problem but they not able to do anything. They replied that they may not possible to solve it & if it may that will take long time (unedifying). Now, I managed my work through my old damaged phone. Most of the time I unable to contact with others...
Complaint comments Read comments Complaint category Mobile Handsets

Nokia - nokia asha 302

User
 maniksinghal on Sep 17, 2014
sir / mam The Complaint is about my mobile nokia asha 302 . my mobile is stop working on 1/8/2014 when it is in warrant then i go to service center they said that we recover your mobile in 15 days i submit and came back home after 11 days they call me and say your mobile is repaired now i go and picked mobile they gave me another mobile name asha 200 which is of rs 3000 in market and my model is 302 which is 6500 in market than i REGISTERED complaint with nokia on same day 11/8.2014 they gave me a complaint number 1-15382506316 they said the STOCK is out we arrange the same i also said if it not...
Complaint comments Read comments Complaint category Mobile Handsets

Nokia India - Untimely delivery of Product

User
 Dhananjay Bheda on Sep 14, 2014
This is what i have written to Nokia as my complaint Dear Sir/Madam, This is Mr. Dhananjay A. Bheda from Jamnagar (Gujarat) having (unfortunately) a Nokia Lumia 920 of IMEI no. 354149058490662 which had been submitted to a Nokia Care Centre at Rajkot (Gujarat) which name is Fonezone [535504867] as on 04/08/2014 & Job sheet no. pertaining to the same is 535504867/140804/015 (copy attached). All the details about device & its problem alongwith my contact details may be referred from attached Job Sheet. As mentioned in the job sheet; target delivery date of the said handset was 30/08/2014...
Complaint comments Read comments Complaint category Mobile Handsets

Nokia Care - Poor Standards of Service at Nokia Care - Coimbatore

User
 Vennila J Thevar on Sep 13, 2014
I have a Nokia Lumia 720 purchased in April 2014 & in just 4 months i came up with issues in the Mic & Speaker, hence gave it for servicing at the only Nokia care in Coimbatore in 100 feet road on 28th Aug 2014. The bunch of people here who call themselves service engineers couldnt rectify the minor problem here & asked for my approval to be sent to their head office in chennai & proposed a lead time of 10 days for delivering it. Cleverly, they did not mention the due date in the job sheet numbered 329465550/140820/079. When i called up on the 10th day, none of the useless people...
Complaint comments Read comments Complaint category Mobile Handsets

Nokia India - my mobile iemi number blocked

User
 brikesh kumar yadav on Sep 12, 2014
LOST CELL PHONE LOST NOKIA MOBILE MODELc2 00 Dear Sir, I lost my mobile phone in mau market shoping 9.30a.m. on Dt. 12/09/2014 .my phone model is Nokia c2 00 and Mobile IMEI No 352860051285642. Please take immediate action about this. My Address and contact no is given below : Brikesh Kumar VILL KASIMPUR POST SIDHA AHILASPUR MAU, PIN. NO.; 221603 CONTACT NO.; 9452811245 Email. ID. brikeshgreat@gmail.com Regards, Brikesh Kumar...
Complaint comments Read comments Complaint category Mobile Handsets

Nokia India - Money Return Of NOKIA XL.

User
 kad on Sep 11, 2014
I Kundan Kad-Patil. I have purchase Nokia XL phone from notebook shop at Tilak Road Pune. I purchase phone in June 2014. I face many problem this phone. In June month Family Programme, this time phone discharge at 2:00pm. then 2 To 10Pm, no any one contact with me. Why i am Take this phone..? after that i regulary use the phone, but after two week i observe that battery have problem of heating & Early Discharge. No hearing well, Whats app not connect. so that i face many problem till date. i give this phone at custmore care at Karve Road, Pune. they said all Problem solved. But today i have...
Complaint comments Read comments Complaint category Mobile Handsets

Nokia India - Low quality Phone Components And No Support

User
 vibinano on Sep 11, 2014
Iam Vipindas From Calicut Kerala. I had a very bad experience with one of your nokia care center (Happy Creations Lan-ship Mall, Mavoor Road Junction, Calicut Kerala). My nokia X2 Phone Had a problem with the mike (Low sound in outgoing audio). I Got My phone Mike changed on 18-06-2014, from nokia care for 540Rs (Bill No : 176, Bill Date: 18-06-2014, J/S No : A29996) After almost 1month same Phone started showing same problem, I approched Nokia Care on 11-09-2014, ie, today (Complaint Form No:31672). I told them that, i had my phone mike changed from here almost 2 months ago, but problem...
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Nokia India - not providing service

User
 jainshashank@ on Sep 11, 2014
sir i was purchased a nokia lumia 620 on 11 march 2012 but from that day my phone is not working and nokia always said wait wait wait and i have deposited 15 times in nokia care but my phone currently is not working properly please replace my mobile or i want compensation...
Complaint comments Read comments Complaint category Mobile Handsets

Nokia - bluetooth headset Earloop broken

User
 Nandakishore M on Sep 11, 2014
I bought a bh 108 bluetooth headset. Its earloop broke on the third day. It broke and physical damage not coming under their warranty. But when I seeked support form their online support they say earloop is not with nokia. Its provided by nokia, broke on the second day. They will not replace and they will not provide another one also. Who can replace it then. Its now a waste my new headset. Nokia should be a bit more concernded about customer. If their product is damaged they should be willing to give another one....
Complaint comments Read comments Complaint category Mobile Handsets

Nokia India - After Phone Update Nokia lumia 520 battery is not working

User
 raghjadaun on Sep 9, 2014
I updated my Nokia Lumia 520 in month of Aug 2014 phone from Window 8 to Window 8.1. Since then my phone battry is not working long (max 2 hour). Even there power saver app is not saving the battery Life. I am not getting any help from Nokia care. They are saying to chang the battry. My question is why should I pay for battery when I have done nothing wrong....
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Nokia India - Lumia 630 display malfunction after 5 days of purchase

User
 shonjoysen on Sep 9, 2014
After I gave my Lumia 625 for repairs at a Nokia care, I bought a new Nokia 630 from mobile store, Noida for Rs 10000.00 ( invoice dt 21/08/2014) as a stop gap arrangement, as they said, the repairs would take 07 days. On the 05th day after buying the Lumia 630, its display started flickering & garbage was witnessed in the display, all of a sudden. After I brought this to the notice of Micronas Telecom, Nokia Care centre, & asked for a D.O or free replacement of the phone, I was answeredin the negative & was told that free replacement takes place only, within 72 hrs from...
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Nokia India - Nokia phone Lumia 625 IMEI number : 359206054626585

User
 Arvind Kapur GEA on Sep 9, 2014
This is Arvind Kapur and I purchased Nokia Phone bill dated ...I am a regular user of Nokia and trusted Nokia phone even when the Nokia has lost market in smart phone to Samsung and other players. The phone set was having problem that it becomes blank suddenly and then i need to remove chip / reinsert, it start operating. Sometime touch screen was not working properly. I took the phone to Nokia service centre at Koramangala. Waited for 45 minutes, which is usual for my turn. The front desk lady informed that it is software update problem and they charge Rs. 300 for the software update. The...
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Nokia - Nokia lumia 625 is dead

User
 saumyadut10 on Sep 8, 2014
I brought one nokia lumia from mobile store for my wife just 6 to 7 months back, starting from day 1 the hand set is creating problem but we ignored it becouse we thought it it becouse of the updated . Now the mobile is totally dead . I paid around Rs 15000/- for the set and dont expect this kind of problem . I want full replacement of the hand set or my money back . Saumyadut Sarkar Kolkata +9007004637...
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Nokia India - Poor Battery backup.

User
 Dinu50 on Sep 8, 2014
Dear Sir, Greeting I have a NOKIA 220 mobile.I bought it recently on dated 15th jun 2014.This mobile having a problem of POOR BATTERY BACK UP since that day.When I full charge it & keep stand by mode for whole one day. After that It become completely discharge.I have shown it at Nokia service center 5 times.One time of them they sent mobile to Chennai head office for analysis on complaint.But problem is still persisting.They have replaced the battery with new one. But problem is not resolved.Nokia service center is unable to resolve this problem.Sir I never use this mobile since buy date.You...
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Nokia India - Performance Issue with Nokia 107

User
 gg4gaurav on Sep 8, 2014
I bought Nokia 107 Dual Sim Via Amazon India But soon noticed that battery was not working properly as it was taking too much time to get charge & was getting discharged within 2-3 Hrs of standby time, hardly 1/2 Hrs of talktime. Then I visited Nokia Care center in Sonipat but executive over there told me that Model 105, 106, 107 are not supposed to be repaired @ Nokia care, these model comes with replacement warranty in case of any fault, and advised me to contact my seller. So I contacted Amazon India but they told me that they haven't received any information from Nokia India About...
Complaint comments Read comments Complaint category Mobile Handsets

Nokia India - Replacement - Nokia BH-111

User
 Jino Joseph on Sep 8, 2014
My Bluetooth headset BH-111 Black, was received damaged while purchased online. I submitted it at Nokia Care, Shop No.1, First Floor, Shivalik, Opposite Bank Of Baroda, Panchavati, Panchavati Rd, Ambavadi, Panchavati Society, Gulbai Tekra, Ahmedabad, Gujarat 380006. I had specifically asked for the black bluetooth piece as the complete set is in black. I received the replaced headset after 15 days and got it in blue. And when I asked for the reason why I am not provided with the black piece which I had demanded, they replied, "yeh hi milega, chahiye tho lo" Now, I am forced to use this...
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Nokia India - Nokia asha 303 returned after two months without repaired

User
 Bijendra kumar Gupta on Sep 7, 2014
I Mr. Bijendra kumar gupta from agra given my nokia asha 303 IMEI no. 351969056847792, Product no. 059N8S3 and job sheet no. 731 to your TURBO INFOTECH SERVICE CENTRE sanjay place agra on dated 1/07/2014 due to software and touchsreen problem, but above service centre returned my phone after two month unrepaired and said that there is problem in motherboard of mobile phone and will not be repaired. so tell me why my mobile phone can't be repaired, that being your company product, which I purchased two years ago.Please look after above matter and reply me as soon as possible. Mr.Bijendra kumar gupta 11,...
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