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Nokia India Customer Care

Nokia India Private Ltd.

SP Infocity, Industrial Plot no. 243, Udyog Vihar, Phase 1
Dundahera
Gurgaon District
Haryana
India - 122016

Customer Care Phone Numbers and Contacts

Phone:1-800-4253388
 +91 124 483 3000
 +91 124 419 9000
 +91 80 4015 9000
 +91 33 4006 2264
 +91 22 6776 9000
 +91 44 6653 0100
Fax:+91 124 483 3099
 +91 80 4015 9999
 +91 33 4006 2260
 +91 22 6776 9009
 +91 44 6653 0301
Nokia Corporate Office

Address: Tower A&B, 5th Floor,
Sector 25-A, DLF City Phase 3,
Gurgaon-122002, Haryana
Contact Number: 0124 – 4199000

Nokia Branch Offices in India

Nokia Delhi
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Nokia India Complaints & Reviews

Nokia India - LUMIA 720 LOCK KEY NOT WORKING PROPERLY

User
 ABY SAM Cherian on Oct 31, 2014
The lock key of the Lumia 720 (imei: 355911052946216) has a defective lock key so that the device cannot be switched off. It reboots automatically after switching off. Screen cannot also be locked or opened properly. It prompts to power off the phone while using and if the fingers are in the premises of the lock key....
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Nokia India - no proper response from nokia care anna nagar

User
 Sandy Whalsberg on Oct 31, 2014
i took my lumia 720 to nokia care rountana since the touch was working automatically. they asked me to come after a month saying they were out of stock.After a month when i went they asked me to surender the mobile.gav a jobsheet (no 1715) with estimated date on 31st october. now when i ask dey ask me wait another 10 days.i am goin out of town in 3 days and i need my mobile badly.i am extremely unhappy with nokia.please help me...
Complaint comments Read comments Complaint category Mobile Handsets

Nokia India - Wrong price quoted

User
 Henlynn on Oct 31, 2014
So today (31st October 2014) I went to the nokia gallery Mira Road to repair the cracked display of my nokia lumia 820... They first told me it would cost Rs.3870 to repair it...I agreed and they carried out the work needed after repair when I was about to pay, they told me that they quoted the wrong price by mistake and the cost was Rs.6870 so now they asked me to get the required money and then take my cell! However I would have never agreed for a repair worth Rs.6780 in the first place...now it wasn't my fault...so what am I supposed to do?...
Complaint comments Read comments Complaint category Mobile Handsets

Nokia India - Warrenty Problem

User
 mujeeb144 on Oct 31, 2014
I extended warranty period for my nokia 101 for two more years.I bought the Piece on 11-9-2012 and extended warranty on 1/3/2013.Today I visited the nokia costumer care for the battery problem with my handset as my battery lasts for just a day or two.But the executive says that my handset warranty no longer exists. Three month back with the same handset I visited nokia Care center with the panel problem and the returned me saying that company doesn't give warranty on panels. Give me a reply immediately. my mail id is syedmujeeb144@gmail.com...
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Nokia India - bad service regarding defect in Lumia 630

User
 manish22992 on Oct 31, 2014
I nought a Nokia Lumia 630 on 16th october, 2014. i found that there was a defect in the display of the phone. so i took that phone to the Nokia Care on 18th October, 2014 to the Serampore Nokia Care, District- Hooghly, West Bengal. They told me that phone will be replaced as it had been only 2 days. They asked me to take that phone to the retailer and they will replace the phone within 3 days. But it has been more than 2 weeks and till now i have not received my phone back. the Nokia care here is not answering any thing and the retailer is only giving dates. Please do something to get my phone...
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Nokia India - BAD SERVICE AND DISAPPOINTMENT AGAINST NOKIA DEVICES

User
 Shahadab Muhammedh on Oct 30, 2014
Today (30/10/2014), I have visited Nokia care near my home in Kannur, Kerala, India. The problem with my Nokia Lumia 1520 is display' s bottom is dislocated, and this display was replaced from same Nokia care about 3 months ago with 15000 Indian rupees. I have bought this phone around 45000 Indian rupees and i have spend on it 15000 so it costs 60000 rupees for this phone for me. But the Nokia care has said that there is no replacement or warranty for the display that I bought from the Nokia Care in Kannur. I hope you will take the necessary action......
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Nokia India - Nokia Service

User
 raviteja v on Oct 30, 2014
Hi, my name is RAVITEJA . My nokia lumia 720 got touch screen digitizer problem suddenly is bottom side of my screen touch is working intermittently on that bottom area except every thing working. i went to the nearest nokia service center on 29-10-2014. The care executive taken my phone and checked that the problem is not resolved . he taken my phone given me that job sheet And told me that it comes under warranty. When it got resolved i will call you. We will resolve tomorrow if tomorrow is not resolved it will take 10-15 days to resolve the issue. On 30-10-2014 i got mail from service...
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Nokia India - complaint regarding touch of lumia 620

User
 agupta272 on Oct 30, 2014
i have get my phone touch change on 1st oct at service solution r-30/31, 2nd floor shakarpur main vikas marg delhi-110092.but after getting my phone seems great its touch again broken for light incident.so i wanted to do get my my phone lumia 620 repair without cost as mention in bill one month warranty on part change, and also ensure dealer about this. regards ankit gupta m no.7834880574...
Complaint comments Read comments Complaint category Computers & Accessories

Nokia India - defective product and they not giving warranty

User
 aromalcr on Oct 30, 2014
The phone i bought is NOKIA ASHA 500 with IMEI no: 358355059829586. Its ear speaker was not working when i got the phone and i given it to NOKIA CARE. The repaired it by taking too long time and when it is delivered, it was showing "ENHANCEMENT IS NOT SUPPORTED". i again given to the NOKIA CARE and the took very long time to reply and now they are saying that they cannot give WARRANTY, so cannot be repaired. I bought this on 4th September 2014. Almost all the time the phone was with nokia care. Please give a favourable reply....
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Nokia India - Rate to Nokia

User
 jagdish raval on Oct 30, 2014
Dear Sir, I have purchase Nokia 220. During its use, i observed that a message like "Rate to Nokia" is displaying hence i am unable to use some shortcut key and it gives difficulty for easy operation. I have visit the Nokia care center, and the technician has solved the issue, but after 10 days again, it restarted. As the Nokia care is far away from my existing location, i can't go there every time. Solve this issue instantly and permenantlly. Jagdish 0 89800 34347...
Complaint comments Read comments Complaint category Food

Nokia India - NOKIYA LUMIYA 810WHITE MOBILE (IMEI No. 353663051265856)REFUSED FOR WARANTY BY NOKIYA CARE WITHIN A MONTH OF PURCHASE DATE.

User
 Wramoo on Oct 30, 2014
Dear Sir, NOKIYA LUMIYA 810 WHITE Mobile (IMEI No. 353663051265856) was purchased on 07 Jul-2014 from "Magic Mobiles, Nagpur." rs.7, 250 /- Name of Customer- VARSHA NAIK, Wardha (80 KM away from Nagpur). Mobile hanged & on the advise of "Magic Mobiles, Nagpur." Handset shown to "Nokiya Care, MILAPS ELECTRONICS, Nagpur" 0n 29/07/2014 refused for warranty repair & took rs. 300 /- onthe name of software updates. The handset again hanged after coming to Wardha . The same has taken to " NOKIYA CARE, Green Line Electronics, Wardha " He too refused for warranty repair...
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Nokia India - Harrassment recieved at Nokia care

User
 Umesh_1977us on Oct 30, 2014
Dear (?)Sir I m writing this mail in complete frustration and disappointment which I got from your NOKIA care Centre situated at GURGAON - ( Delhi Road - Opp. Secto 14) . The people sitting there are complete non sense and they do not know how to speak to their customers. I purchased NOKIA XL in august 2014. After some days of use its ringer stopped working. It is also having a problem of light leakage through the bottom of display since day one. Except these it is quite fine and no problem at all, Yesterday I went to above mentioned NOKIA CARE centre to get the problems solved. They inspected...
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Nokia India - nokia mobile

User
 nokia923 on Oct 29, 2014
Dear Sir, I have purchase a Nokia X3 Mobile set from E-Zone, Kolkata on 21.08.2010. On 30.08.2010 the set started crating problem. I contacted the vendor, they advised me to go to Service Centre at Kolkata. According I went to Service Centre Kolkata and requested to change the set, but they have repaired the same. In the mean time the developer from other countries visited the Kolkata to the experience of customer regarding the set. I was one of them to express my experience to them. In the mean time the above set again started disturbing, on 04.09.2010 again I went to Service centre and they...
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Nokia India - Cell Phone neither repaired nor delivered - 6 months

User
 Vi N Ay on Oct 29, 2014
I had submitted my cell at Nokia Care on 05/04/2014 and till date have not received the cellphone. Whenever i call them or visit the place they give a excuse that the cellphone will be delivered by tomorrow and till now i have not received any call from your service center. I would like a written explanation from your side stating reasons for such a delay. I had also mailed the service station, then also they are least bothered to make a reply. Looking forward for a reply from your end....
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Nokia India Pvt. Ltd - Nokia Care discrepancy - Service inadequate

User
 ReenaP on Oct 29, 2014
I have been visiting Nokia Care (Net Dot Solutions Pvt. Ltd., Tilak Nagar, New Delhi) so many times, it's become a frustration. Their service is so miserable, I wonder why I ever made the mistake of purchasing Nokia Products. I purchased a *new* Nokia DC-18 portable charger, Red color in February 2014. It had defects, for which I submitted it, which was to be returned to me in 2 weeks time. 1stly, they didn't inform me that the product had arrived, for a month. After which when we followed up, they said it's with them. But in BLUE color. We protested that our product is Red in color and...
Complaint comments Read comments Complaint category Electronics & Appliances

Nokia India - not repIr my new nokiA lumia520

User
 Sushil Brahmbhatt on Oct 29, 2014
I m sushi brAhmbhatt . from godhra .ta godhra .di.panchmahal. Gujarat. I buy Nokia lumia 520 on trust your brand or care. My device had some water demeg. I sow to gotharA. Or Baroda care. They not repair. Now I spent 9300 rs on trust urur brand or care .my device s just one month us. I can't ununderstanding this technology u Can't repaid. Please replaced. II also Agree with pay.I I had warranty.mo no 9426368399...
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Nokia India - touchscreen and software

User
 jai1984pg on Oct 29, 2014
in my phone nokia e6-00 problem start in back camera then i move to nokia care center satna to resolve problem they advise me to update shoftware i pay the charge rs250 and updatedf shoftware of nokia e6-00 after it lots of problem starts in my phone like hanging of set, touchsreen sensor when i moved to mnokia care they advise to destroy this and buy another phone plz help me to resolve my problem...
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Nokia India - Under Warranty complaint Nokia Lumia 630

User
 yespalrana on Oct 28, 2014
I was charging the phone from the original Nokia chanrger and after some time when I saw the phone it was switched off and got heated. Immediately I removed it from charger. After some time I tried to switch it ON, the display was not visible and there were some internal cracks inside the screen. It seems that there was some malfunctioning with the device. This might have caused some serious accident if I have not unplugged the phone from power. This is very unfortunate with the big brand name like Nokia. Within 4 months of purchasing I faced such a critical problem. Even your service center...
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Nokia India - IGNORANCE OF NOKIA SERVICE CENTER KALIMATI ROAD JAMSHEDPUR

User
 rahul57 on Oct 27, 2014
ITS A MATTER OF REGRET THAT ONE OF LEADING MOBILE BRAND IN INDIAN MARKET (NOKIA) IS DEGRADING IN ITS MOBILE SERVICE. I HAD BOUGHT THE NOKIA 108 DUAL SIM MOBILE ON 25/12/14.ITS LED TORCHED HAS STOPPED WORKING.I VISTED THE NOKIA CARE KALIMATI ROAD JAMSHEDPUR FOR REPAIRING OF MY MOBILE AS IT IS UNDER THE WARRANTY PERIOD. IN THE FIRST VISIT THEY CHECKED MY MOBILE AND SAID THAT THEY HAVE NOT ITS SPARE PART AND TOLD ME TO VISIT AFTER ONE OR TWO WEEKS.IN MY SECOND VISIT THEY AGAIN CHECKED MY MOBILE AND SAID THAT THE PROBLEM PRESNT IN MY MOBILE DO NOT COME UNDER THE WARRANTY.NOW MOBILE SPEAKER IS ALSO...
Complaint comments Read comments [1] Complaint category Mobile Handsets

Nokia India - about display problem with NOKIA LUMIA 1320

User
 anieket on Oct 27, 2014
Hello, I bought new nokia lumia 1320 on 4 octomber 2014. problem: 1 first I recently changed my CHARGER. from ur nokia care centre. 2 I currently gives problem of dislay I am Getting angry on this I dont want to repairr that mobile I want to replace it Nokia is a big brand. We are not expecting from u....
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