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Nokia India Customer Care

Nokia India Private Ltd.

SP Infocity, Industrial Plot no. 243, Udyog Vihar, Phase 1
Dundahera
Gurgaon District
Haryana
India - 122016

Customer Care Phone Numbers and Contacts

Phone:1-800-4253388
 +91 124 483 3000
 +91 124 419 9000
 +91 80 4015 9000
 +91 33 4006 2264
 +91 22 6776 9000
 +91 44 6653 0100
Fax:+91 124 483 3099
 +91 80 4015 9999
 +91 33 4006 2260
 +91 22 6776 9009
 +91 44 6653 0301
Nokia Corporate Office

Address: Tower A&B, 5th Floor,
Sector 25-A, DLF City Phase 3,
Gurgaon-122002, Haryana
Contact Number: 0124 – 4199000

Nokia Branch Offices in India

Nokia Delhi
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Nokia India Complaints & Reviews

Nokia India - Nokia Not Giving Back My Device

User
 Aman Kumar on Mar 5, 2015
i submitted my Nokia device DC-19, portable charger yellow colour with usb cable to on 8th october 2014, it's been now 6 months but they are not giving back my DC 19 charger, every time they make a false excuse of not received from company. This is really pathetic time duration is usually 2-3 weeks but instead it's been 24 weeks but they are not giving back my DC 19 portable charger. What should i now ? Should i go to Consumer court or where? Nokia CARE ADDRESS : MICRONAS TELECOM, SECTOR 2, NOIDA...
Complaint comments Read comments Complaint category Mobile Handsets

Nokia India - 150207/007 Service Request for Lumia 535 pending since 07/02/2015

User
 Biswaranjan Mishra on Mar 4, 2015
While the closing for service request is usually 7-10 working it is still in repair status since many days.Every time I connected to local nokia care where the mobile was submitted they were coming up with new date.Don't know what bullshit going on. Requesting to revert with a closure date ASAP....
Complaint comments Read comments Complaint category Mobile Handsets

Nokia India - Problem in back button

User
 Siddhant Shiriskar on Mar 4, 2015
As i got update on my Nokia lumia 830, & after updating my mobile software in version 8.10.14234.375, my handset Back key touch is not working properly, even sometimes window touch key is also not works, for working these both key i have to first touch anywhere on screen and then im able to use that back touch key . . i dont know whts problem it with these newer version, but as i was using my handset in old version i didnt get any problem in that older version, the problem which im facing in these old version . . plz guide me for these, what should i do . .? or update your software...
Complaint comments Read comments Complaint category Mobile Handsets

Nokia India - Complaint against a nokia servicing centre

User
 Rabin Rajbongshi on Mar 3, 2015
03rd March 2015.

To,
The Customer Care Manager,
Nokia India Sales Pvt Ltd,
India.

Sub: A complaint against the Nokia Authorized Service Centre.

Respected Sir/Madam,

With reference to the subject cited above I Mr Rabin Rajbongshi a resident of Kahilipara, Guwahati, Assam would like to state you that on 25/10/2014, I purchased a Nokia XL handset @ Rs 10, 500/- from an authorized dealer “SAPPHIRE’’GK Complex, Ganeshguri, RG Baruah Road, Guwahati 5, Assam, Contact No: 0361 2205944.

From...
Complaint comments Read comments Complaint category Mobile Handsets

Nokia India - issues regarding my lumia 1520

User
 grv_garg on Mar 2, 2015
Around 2-3rd of feb. i've had prob with my touch screen while making a call so i took it to nokia care on 9th of feb they some how managed to repair that prob. but damaged my phone's vibration and asked to send to the company for further repair or replacement whatever ... and i just got my phone back yesterday only around 20 days .. and now i'm suffering from another prob. ... earlier my phone's battery was perfectly fine but now i've fully charged it within 7 hours...
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Nokia India - Problem in new device and mis selling by authorized dealers

User
 Arjunch1991 on Mar 2, 2015
I have purchased Nokia on 4 Feb 2015 but it creating problem of heating and automatically off and on from second. Day because merchant. Said me that replacement guarantee. Is of 7 working day from date of purchases I went on 5 day but the executive. From adajan Surat said me about the warranty. Of 4 day and assured me to do software update to resolve such problems I have done software update but it is creating same problem and also network issues again executive saying. Me to put your phone for 5 days.actualy I have purchased the phone for better. Use but it is headache for me because no one is...
Complaint comments Read comments Complaint category Mobile Handsets

Nokia India - Hearing problem problem in nokia 920 & service is very poor

User
 nisanthi on Feb 28, 2015
From, S. Gopinath 9789976325 9003377845 Sub: Without connecting bluetooth or headset i can't able to hear the voice We had given Nokia Lumia 920 service on last year nov'14, we are keep on following for daily basis but response is very poor, whenever will ask service is not yet completed today evening or tomorrow evening like that replying, please take the nessessary action, service center details given below: service centre details: Nokia service centre Valasaravakkam Chennai Landline num: 044 45550414...
Complaint comments Read comments Complaint category Mobile Handsets

Nokia India - Microsoft Lumia 535 not replaced within given time limit of 15 days

User
 shivyadav7 on Feb 28, 2015
Hello, My name is shiv yadav. I purchased Microsoft Lumia 535 from eBay.in on 28-Jan-15 & I received my smartphone on 31-jan-15 but after using it for 10 days it went dead.I submitted smartphone to nearest Nokia care Rohini Delhi.They gave me time limit of 15 days to replace it but even after passing 15 days i haven't received my smartphone.What kind of service Nokia Care is providing if they can't fulfill their commitment within time. My Contact Number is 9560305658, 8459757870 Order Confirmation PaisaPay ID 38494183680...
Complaint comments Read comments Complaint category Mobile Service Providers

Nokia India - Manhandling of my Nokia Lumia 620 by Durga Communications (Nokia Service Centre), Kingsway Camp, North Delhi

User
 kalindi1sharma on Feb 27, 2015
The network, speaker and the volume keys were to be replaced by the service provider as they were not functioning properly. When the mobile handset was submitted to them, all other parts such as display, processor, touch and even the battery were functioning well and were in perfect condition however after the replacement of the malfunctioning parts, my phone got switched off due to low battery as I had no means to charge my battery in the absence of the handset. Since then the phone went dead and the service center conveniently responded that the motherboard needs replacement and I stress here...
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Nokia India - After servicing of Mobie Battery not returned by NOKIA CARE (NEW RACHNA ELECTRONICS NEAR BADA PUL GUNA ) GUNA MP 473111

User
 Girijesh Shrivastava on Feb 27, 2015
I have got problem with my NOKIA X 100 Mobile Phone in guaranty period. Its touch screen was not working properly, So I went to Nokia Care in Nov.2014 ( New Rachna Electronics near bada pul Guna MP 473111) for its servicing, they receive my phone with battery for update.After update when i checked the phone at Nokia Care, the problem of phone not solved. So they again receive my phone with battery and told me that " Phone will be repair at company." They did not give me any receipt. They given me only entry no. which was 771. After servicing when phone return back from company they call me on 30-31...
Complaint comments Read comments Complaint category Mobile Handsets

Nokia India - Block Handset

User
 Patil Arvind on Feb 26, 2015
Dear Sir, I am Arvind Patil I have Purchased New Nokia X2 Mobile but stolen this handset from room. kindly I was try but not given my mobile . Please block this handset do not use any one. kindly view attachment for invoice for your reference. Regards, Arvind Patil 7588941129...
Complaint comments Read comments Complaint category Mobile Handsets

Nokia India - my phone is dead

User
 zaffy on Feb 26, 2015
i own nokia lumia 925 model phone. the said handset is out of warranty. today after updating the latest software update it shutdown. it is not waking up no matter how much i am trying. i even tried charging it but with no results. what should i do. i cannot afford to loose data stored in it....
Complaint comments Read comments Complaint category Mobile Handsets

Nokia India - The mobile is not working

User
 Anushree Jain28 on Feb 26, 2015
It has not been an year and the nokia lumia 1320, has been sent to nokia service centre of chennai thrice. And still i don"t know that this time it will come fully repaired or not. I have also got it insured but i m not getting the effective result as it keeps on hanging ....
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Nokia India - Lumia 535 Defective Delaying

User
 Pragadheesh Marimuthu on Feb 25, 2015
I bought Nokia Lumia 535 on 14/01/2015 after some days i got touch problem. I gave my Lumia 535 to Nokia Care Thanjavur- 613004, on 09/02/2015 they told me to wait for 10 days, but still they are saying me to wait for more 10 days. Please give me a solution Nokia. IMEI No:355741069819746 Reference: 1-15888883079...
Complaint comments Read comments [1] Complaint category Mobile Handsets

Nokia India - mob set repair hoke nahi mila

User
 burhsingh on Feb 25, 2015
lumia 535 dt. 03.02.2015 ko kharida tha dt 8.02.2015 ko kharab ho gia dt 09.02.2015 ko service centre tilak nagar me repair karan vaste dita per aaj tak vapis nahi mila pl. do need full microsoft service centre is :- NET DOT SOLUTION [113-433527] 5A/1, TILAK NAGAR OPP. POLICE STATION, METRO PILLAR 492 MODEL NAME :- LUMIA 535 sERIAL /IMEI NO. 357791069331182 PRODUCT CODE 059W6L6...
Complaint comments Read comments Complaint category Electronics & Appliances

Nokia - Started showing charging

User
 pulkitgaur on Feb 25, 2015
Dear Sir,
I purchased NOKIA LUMIA 520 Month Feb 2014 After using 6 month in started showing charging problem . I submitted my phone NOKIA CARE BAPU BAZAR UDAIPUR Then they sent my phone to Nokia Head office center but they were not avle to solve this problem.
I need a new replace phone Urgent
pulkit gaur
nimbahera raj 9887269810


pulkit.gaur611@gmail.com...
Complaint comments Read comments Complaint category Mobile Handsets

Nokia India - Nokia Phone service & Product quality very poor

User
 seema9313 on Feb 25, 2015
My self seema gupta i m put at uttam nagar.I ahd buy new moblie of nokia x black in april 2014 i am facing many problems in this moblie its software speed very poor and also function are very poor i am repair thi phone 3 times in your tilak nagar service centre but my problem is same of all time my phone is not working properly i m very upset regarding this moblie now again my moblie is submit at tilak nagar service centre dated on 18.02.2015 but still iu want please replace my moblie bceause after its out warranty i request with you please exchange my moblie same complaint i m already give it nokia...
Complaint comments Read comments Complaint category Mobile Handsets

Nokia India - Complaint against poor phone quality and dealing with nokia care,panchkula

User
 Anshu8910 on Feb 24, 2015
Sir, I bought a new nokia lumia 720 in november, 2013 but after a year of usage it automatically got switch off and is not responding...i also got to customer care in Sector-11, Panchkula but they were not able to help me on the problem...They told me that they have sent the phone to nokia care for repair but nothing was done.They said that the phone can't be repaired...so whats the trust on the brand nokia...if the company cant do anything for the customer... I bought the phone for Rs 17000.00 but looking for the poor service...I would not recommend your brand anymore since no service is being...
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Nokia India - physical damage

User
 venki2633 on Feb 24, 2015
hi i am venkat i buy new mobile last month nokia lumia 535 suddenly mobile display is broken and i have also mobile warranty i want change to display tell me what is the charges and where i got nokia customer service center please contact to me and help me. my details:9060109454 my email:vm2633@gmail.com...
Complaint comments Read comments Complaint category Travel & Vacations

Nokia India - Erased all the phone memory contents including my contacts and installed apps

User
 Kiren S on Feb 24, 2015
My Nokia Lumia 520 screen was broken. Yesterday 23/02/15 I given the phone to to Nokai Care, Poovath International(Banerji Road), Ground Floor, Kurien Towers, Banerjee Road, Ernakulam, Kerala, India. I asked them to replace the screen and update the software to latest version. Screen was replaced, but they hadn't updated the software. When I asked, they updated the phone but all my phone memory was deleted (Contacts, installed apps etc). I know a simple software update will not delete the phone memory. They are not giving importance to customers data and value. For the apps I can re download...
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