Nokia India Customer Care
Nokia India Private Ltd.
Customer satisfaction rating: 3%
Submit a Complaint
6581
COMPLAINTS

Nokia India Customer Care

Nokia India Private Ltd.

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Address
SP Infocity, Industrial Plot no. 243, Udyog Vihar, Phase 1
Dundahera
Gurgaon District
Haryana
India - 122016

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
44
28



Additional info
Nokia Corporate Office

Address: Tower A&B, 5th Floor,
Sector 25-A, DLF City Phase 3,
Gurgaon-122002, Haryana
Contact Number: 0124 – 4199000

Nokia Branch Offices in India

Nokia Delhi

Address: Kailash Building, Flat no 1204,
12th Floor, Kasturba Gandhi Marg,
New Delhi – 110 001 india


Nokia Bengaluru

Address: 2B, Mercury Block,
Prestige Tech Park, Sarjapur, Marathalli Ring Road,
Kadabeesanahalli, Varthur Hobli, 560103 Bengaluru


Nokia Kolkata Office

Address: 3F, Tower II, Millennium City,
IT Park, Plot no 62, Block DN, Sec V,
Bidhan Nagar, Salt Lake, 700091 Kolkata


Nokia Mumbai Office

HDO Corporate Building Wing “A”,
Western Express Highway Andheri (E) – 400059 Mumbai


Nokia Chennai Office

RMZ Millenia Business Park, Campus-5, 2nd Floor,
No. 143, M.G.R. Road,
North Veeranam Salai, Perungudi,
Chennai – 600 096.

Regional Nokia Customer Care Numbers

Nokia Delhi Customer Care Number – +91 11 3030 3838
Nokia Mumbai Customer Care Number – +91 22 3030 3838
Nokia Kolkata Customer Care Number – +91 33 3030 3838
Nokia Chennai Customer Care Number – +91 44 3030 3838
Nokia Chandigarh Customer Care Number – +91 172 3030 3838
Nokia Jaipur Customer Care Number – +91 141 3030 3838
Nokia Gurgaon Customer Care Number – +91 1272 3030 3838
Nokia Noida Customer Care Number – +91 120 3030 3838

View More Information...

Customer satisfaction rating
3%
Complaints
6581
Responses
739
Resolved
13
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Nokia India related photos (520)

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Nokia India Customer Care related pictures (520)

Nokia India Complaints & Reviews

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Nokia India — Service note provide and there executive miss behave talking

 Avinash Kumar Guddu on May 30, 2016
Sir,
I have given there nokia 225 model and imei no.359769036671626 for display change on dated 4th may, 2016 there praveen given delivered date 20th may, 2016 but till 27th may, 2016 had no changed display and when i talked there executive ms./mrs. Puspanjali on phone she talking very bad like saying what is your value in market you have given low quality mobile and asking about this if you have value you take other mobile. So i have taken mobile without changed mobile.

So i requested please care on your staff and when you take employee you care on his/her personality and...
Complaint comments  Read comments Complaint category Mobile Handsets

Nokia India — Poor service

 aniruddha bhattacharya57 on May 27, 2016
I have been to nokia care Eternity Building, DN - 1, Salt Lake, College More, DN Block, Sector V, Kolkata, West Bengal 700091 on 20th may 2016. but the service executive refused to look into my problem and misbehaved with me. my phone is within warranty period.Further he argued with me. i would like you to take necessary steps against such personnel and look into the matter....
Complaint comments  Read comments Complaint category Mobile Handsets

Nokia — Bad service by nokia care

 Randhir pgt on May 26, 2016
Respected sir/madam, due to charging problem i have given my microsoft 540 for repair in purnea (Bihar) in nokia care on 16 march 2016. 2 and half month is over yet i have not got my set nor any time when i will get it. Many times i have visited nokia care in purnea but never they have responded nicely. I have suffered a lot both mentally and financially. Take necessary steps so that i can get my set as soon as possible. Otherwise i will take legal steps i will not get any response from your side.
Regards : randhir singh...
Complaint comments  Read comments Complaint category Mobile Handsets

Nokia — Mobile product

 Divyesh8081 on May 26, 2016
Dear,

I am trying to contact so many times to your customer care, but you did not response.
I punched mobile from your side and just. I rechieved it. But the mobile is not working and even if it's does not start.

I want to return it and my money back. I want to you please donate me within 2 days, if you don't do it then i will go another way by legal action and jurisprudence for customer.

My number is 08980444777
Product reference number -80467745092361.


Please take it seriously.....
Complaint comments  Read comments Complaint category Mobile Handsets

Nokia India — Lumia 730 back panel quality difference

 sachinchahar03 on May 19, 2016
Dear sir/mam,
I have recently purchased a back panel of grey colour of nokia lumia 730 from authorised service centre sirsa, haryana. When i matched this back panel with other same colour panel of nokia lumia 730 of my friends. I have found many differences between my phone back panel and there’s phone back panels. When i contact to care again for these differences, they told me its original and if you are not satisfied with this panel you can throw it on road. And says for any objection contact to nokia company and when i call to customer care they approve my complaint number and told...
Complaint comments  Read comments Complaint category Mobile Handsets

Nokia India — Warranty service not provided

 CA Rishi Barnwal on May 10, 2016
Sir,

I have purchased nokia mobile phone in aug, 15 for rs 2650/-. Now, phone is not working. It becomes very hot when i try to charge it. And as soon as i disconnect phone from charger it get switched off.
Today, i contacted auth. Service center of nokia in sakarpur, delhi near hira sweat. They said that you have got repaired your phone at unauthorized place so its warranty has been ended. They refused to repair phone under warranty scheme and asked for charge of rs 1600 for repair of phone. However, i have never got repaired my phone at any shop.
Imei no is 368619/06/831322/6...
Complaint comments  Read comments [12]Complaint category Mobile Handsets

Nokia India — Nokia XL

 poojarohan on May 8, 2016
Hi
Dis us pooja karalkar
I had bought nokia xl from vijay sales on 10th oct 2015, and being a huge nokia fan m writting this with great disappoint that the fone which I bought gave me trouble since day one its hamging problem, softaware getting deleted on its own, 3g not working and always I end up going toservice centre and now to t he great shock which even service centre ppl arein is display gone
I think ders someq problem in fne since I bought as my mom uses it does no chame of thismuch damage to the fone
Kindly look into the matter as nokia is famous for its durability...
Complaint comments  Read comments [12]Complaint category Mobile Handsets

Nokia India — Nokia 130 dual sim

 babu paul on May 6, 2016
Bought a Nokia 130 dual sim on 30.5.2015. Immediately after purchase in Feb 2016 it gave complaint of both receiving and talking. Submitted the same to the purchaser SMS Mobiles at Chalakudy 680307 who told me that if it cannot be repaired it will be replaced as it is within warranty period of 6 months. Even after constant reminders they have not replaced the instrument. Finally today on 6.5.16 they have given me an old repaired set stating that this is what they have received from their service centre today. It has a different IMEI number also from the one I have purchased. Could you help me out...
Complaint comments  Read comments [20]Complaint category Mobile Handsets

Nokia India — Repairs of lumia 620

 tuntuni on May 6, 2016
On april 9, 2016, i had got the volume and on/off buttoms repaired by infotel services, 1, ekdaliaroad, kolkata - 700019 who gave me one month warranty. As i am not a techi, i did not check if the repairs had been done. A week later< i got a phone call also from infortel asking if my phone was working. I answered in the positive but till then i had not used the volume buttons. About a week ago while trying to lower the volume, i found the button was not working.
Yesterday i visited nokia care run by infotel services.
On checking they told me the volume lowering button has come off...
Complaint comments  Read comments [11]Complaint category Mobile Handsets

Nokia India — Nokia 105 dual sim

 Ashokmmcp on May 5, 2016
Dear sir/Madam,
I bought Nokia105 dual sim from Matta's Communication dehradun. Now there is sound problem in mobile. I approached the seller where he send me to vodafone service center, then he told me to go to Nokia service center i.e. Mehta watch co. Ghantaghar, Dehradun. Where he told me that i have to go to seller again & he will give you the new mobile because it under replacement warranty. For your kind information i am attaching the bill of mobile set. Please try to solve my problem....
Complaint comments  Read comments [6]Complaint category Mobile Handsets

Nokia India — I lost my nokia 720

 Ramesh gla on Apr 28, 2016
Please block my mobile asap, i have important data. i complaint in police station but no use with Mumbai police services. directly they are saying we cont find your mobile. (let me know here many guys are requesting for block any one got the solution?)
IMEI: 357297059926361 (lost my number: 9920881065)
my contact now:08689919221
mail id: glaramesh@gmail.com...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Nokia India — Mobile

 dhk on Apr 23, 2016
I am taken for mobile in waakey.com this mobile is fully damaged so kindley my amount was refunded...
Complaint comments  Read comments Complaint category Mobile Handsets

Nokia India — Nokia 222

 alexvazhathoppil on Apr 23, 2016
Sir,

I am a resident of Alleppey town, Kerala and a constant user of Nokia mobile phone. I was always happy about your product and have received punctual and efficient service from your outlets. Recently I met with a bad experience from one of your dealer shop situated at Alleppey, Mullackal junction.

2 months back I purchased a Nokia 222 set (Model: RM-1136/NOKIA222DS, MONTH AND YEAR OF MANUFACTURE: 2015 DEC) from the above said shop. Now the End key and Call key is not working. I have contacted the shop and they told me that the set is to be replaced and they can...
Complaint comments  Read comments Complaint category Mobile Handsets

Nokia India — Mobile

 deshmukh2208 on Apr 20, 2016
Res sir when i go to the nanded nokia care for l-730 model mobile for servicing then they said your mobile motherboard is damage so change the motherboard and price 4500 only for servicing .So it is totaly wrong so i decided to servicing other mobile center for servicing i find motherboard is not damage . So very bad service in nanded nokia care center...
Complaint comments  Read comments Complaint category Mobile Handsets

Nokia@nokiacareoffice — My telenor number has won 1.2 million pounds in 2015

 Manoj G. Janbandhu on Apr 16, 2016
Your company send me a massage on my telenor no.9175725677. This mobile no. Has won £ 1.2 million pounds in 2015. My claim no. Is+447017046. If is it true then send me email on my id mj607095@gmail.com and also send a full documentation process for this. I will send my full detail to your company....
Complaint comments  Read comments [3]Complaint category Lottery and Sweepstake Emails

Nokia — Stolen mobile in a train by two girls

 yugat on Apr 15, 2016
I lost my red coloured nokia xpressmusic mobile phone last year while traveling in train, two girls stoled it from my mothers purse. Its imei no. Is 352678043703351. It is rejistered on my uncles name and i purchased it second hand from him, ihave all profs that it belongs to me so pleazze help me to track it and if not block this phone...
Complaint comments  Read comments Complaint category Computers & Accessories

Nokia India — Nokia award winning number

 Balaji kuncham on Apr 15, 2016
Hello sir this is Dr.Balaji. I got a mail and msg from number 8467828531 saying I won some million dollars award from Nokia .I know it is fake but why ur allowing those frauds .pls kindly see it and take strict action against them.some people have already lost money because of those frauds and they are using nokia name.I am a fan of Nokia products. If this is doing by Nokia how I can trust Nokia?...
Complaint comments  Read comments Complaint category Telecommunications

Nokia India — Nokia 5233

 hashish prajapati on Apr 14, 2016
Today I got the delivery of my Nokia 5233 phone I have the phone has many defects such as the I have received is a used phone, it doesn't comes with complete set which I have ordered, I have received only the charger and the phone in loose condition, it does not on when it switch off, it back is broken and many please take your product back and refund my money...
Complaint comments  Read comments [2]Complaint category Mobile Handsets

Nokia Mini 97 Mobile Handset — Cibil score card not generated

 Bjr Stanne on Apr 12, 2016
Greetings cibil team,

When i try to buy cibil score so while filling the form to generate the cibil score, an error was generated in the authentication window as "insufficient question, regret inconvenience" and my money got deducted form my account . My registration id is sco416023720 and i talked to your representative abt the issue and service request #4388172.
I want refund against the above mentioned or can u send me the cibil score to my mail id # bjohn@dstworldwideservices.com asap

Regards,
Johnrajesh.B...
Complaint comments  Read comments [2]Complaint category Employees

Nokia India — Nokia lumia 1320

 Dilip Dpr on Apr 10, 2016
I got my lumia 1320 mobile on feb -2015 and after 6 to 7 month i got a big problem on it, the phone has inbuilt battery and the phone hags up fully and lost the screen also but the phone is still on and getting to much of heat i went to my nearest nokia care and the re-installed the software and said the problem wont get come again but after that also it came and again i went to the service center and i told they checked and again they did the same and gave me now i crossed my warrnty date now i went and asked them now they are saying that need to change the board of the phone and its will be cost...
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

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