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Nokia India Customer Care

Nokia India Private Ltd.

SP Infocity, Industrial Plot no. 243, Udyog Vihar, Phase 1
Dundahera
Gurgaon District
Haryana
India - 122016

Customer Care Phone Numbers and Contacts

Phone:1-800-4253388
 +91 124 483 3000
 +91 124 419 9000
 +91 80 4015 9000
 +91 33 4006 2264
 +91 22 6776 9000
 +91 44 6653 0100
Fax:+91 124 483 3099
 +91 80 4015 9999
 +91 33 4006 2260
 +91 22 6776 9009
 +91 44 6653 0301
Nokia Corporate Office:

Address: Tower A&B, 5th Floor,
Sector 25-A, DLF City Phase 3,
Gurgaon-122002, Haryana
Contact Number: 0124 – 4199000

Nokia Branch Offices in India


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Nokia India Complaints & Reviews

Nokia India - network problem

User
 utpal789 on Aug 28, 2014
my self utpal kumar. i purchase newly nokia-107 (16/08/2014)( from the mobile solution a-199 main vikas marg shakarpur delhi-110092).on same days when insert sim but he dose not detect. then i going to shop for replacement but shopkeeper receive the mobile and he want to 4-5day after replace it. But it 10 days going on.and no information available this regarding.shopkeeper say that the nokia-107 not available in our stock.. how it possible...
Complaint comments Read comments Complaint category Mobile Handsets

Nokia India - replace or refund mobile

User
 bharatpriya on Aug 28, 2014
I purchased nokia lumia720 nearly year back but in this past 1 yr the mobile has been in your factory for more then 5 times, every time there is some hardware problem either it is memoary hardware, auto sensor, or sometimes charging issue ..most of the time it is in your factory for servicing.I purchased this mobile just in the name of NOKIA but it is not up to the marks .I am really fed up with instrument and need the refund for that or replace with new one of same amount .I spent18000/- for that and also purchased the extended warranty for 2yr for Rs 600/-. My mobile is still in your factory.iam...
Complaint comments Read comments Complaint category Mobile Service Providers

Nokia India - Nokia X

User
 neetag on Aug 28, 2014
I m having Nokia X purchased 4-5 months back. Whatsapp is not working. I have called the customer care also but they always said that they are working on he problem. Request you to please recall the Nokia X series or replace it with other model. Rgds Neeta 9910816380...
Complaint comments Read comments Complaint category Mobile Handsets

Nokia - Highly dissatisfied with Nokia service

User
 Madhusmita Subhadarsini on Aug 27, 2014
I have bought Nokia Handset(XL, Bright Green) on 22/06/2014 from AM Mobile Telecom Pvt. Ltd., Shop:039B, Metropolis Mall, Highland Park, Garia, Kolkata:700094 . Since the 2nd Day your product had not been performed well.The screen of the handset got blank, maximum applications were not supported, the headphone was not working properly . When I went to that shop they didnot want to listen anything saying "till now we dont get any complain from the customers, we cant help you" and suggested me to the customer care. I have showed the handset at a Nokia care, 233, Diamond Harbour Road, Near...
Complaint comments Read comments Complaint category Mobile Handsets

Nokia India - handset not yet returned from care centre for the past 2 months.

User
 partha sarathy s on Aug 27, 2014
dear sir, i handover the nokia 206 in vellore nokia care centre (name : nicetel communication) under warranty on 07- july -2014. they said it was sent to head office for service . till now i didnt get any updates on my handset, . i am getting reply for the past 30 days as it is in transit from head office. It shows the carelessness of nokia . this is my job no: 846465550/140710/004....
Complaint comments Read comments Complaint category Mobile Handsets

Nokia - Nokia lumia 720 complaint

User
 Muneernsm on Aug 26, 2014
Dear sir,

I purchased a Mobile Phone-NOKIA LUMIA 720 (SERIAL/IMEI No: 351743060123361) from WM CELL ACESESS PRIVATE LIMITED ( NOKIA
PRIORITY DEALER), BROOKE FIELDS, COIMBATORE
on 27.03.2014. Soon after the purchase
(excatly on 28.03.2014), the Phone showed battery back up issue and
over heating problem. I have Reported the same thing on 31.03.2014 and phone
was handed over to the shop in the packed condition demanding Replacement. The
Nokia priority dealer confirmed replacement within 1 week time. But on 01.04.2014, they informed that the...
Complaint comments Read comments Complaint category Mobile Handsets

Nokia India - mobile lost or stolen

User
 Beena Dayan on Aug 26, 2014
From Beena Dayan Valiyazhikathu House Malibhagom Chavara South PO Kollam Dist Kerala. email beenadayan@gmail.com I have lost my nokia X2-02 dual sim mobile phone on 26/08/2014 from Kollam Dist., Kerala circle. IMEI nos. are 1. 358103054271887 2. 358103054271895 Kindly trace the mobile phone and inform me by 9446552100 8281304337 04762882120...
Complaint comments Read comments Complaint category Other

Nokia India - update software charge

User
 dharmendra5 on Aug 26, 2014
Dear Sir i want to know that i have nokia liumia 720 with windows 8 in warranty. i was go to nokia care(yeshwant plaza, indore(M.P.) India) to update software windows8 to 8.1, but employee of nokia care said to me 100 rs/-- charges apply for update software. so i want to know, it is policy of nokia company. if yes so why are you providing updation in warranty, please stop your bad services in ind...
Complaint comments Read comments Complaint category Mobile Handsets

Nokia India - Phone Replacement.

User
 kkanil on Aug 26, 2014
I bought a Nokia Lumia 620 Phone. The phone show many complaints i.e not charging, touch not functioning properly etc.. The phone given to the company for repairing. But the phone is not repaired. Before and after many times given the Phone in the Nokia care, Kattappana, Idukki for checking the complaints. But the Phone is not ready to use now. Please replace my phone....
Complaint comments Read comments Complaint category Products & Services

Nokia India - unavailability of spare parts for nokia x

User
 akjjacob on Aug 25, 2014
i have submitted my nokia x mobile to
Mobility Solutions
Address: Vijay Tower, 1st Floor, Opp. Indian Oil Petrol Pump, Karamana
PO 695002, Trivandrum, Kerala, India
Phone: +919846471777
on 23rd july 2014 following a touch pad complaint, it has passed a month
and no reply from nokia .I bought the phone in april 2014.I really
regret choosing noka x.my job card number is 7634....
Complaint comments Read comments Complaint category Mobile Handsets

Nokia India - Inefficient replacement

User
 amulyamadem on Aug 25, 2014
I bought a Nokia Lumia 620 on 26-06-2013. After around 11 months, the volume-up button stopped working. So, I got it repaired in June month of 2014, a few days before the expiry of warranty. It worked fine then but just after 2 months of repair, the same problem has arisen, again. And moreover, the lock/unlock button too has stopped working. The usage hasn't increased in any way! I wonder how bad the replacement might have been for getting inefficient just within 2 months! I am badly dissatisfied with the service! I was an ardent fan of Nokia but I think that I should reconsider my opinion. I...
Complaint comments Read comments Complaint category Mobile Handsets

Nokia India - Change of X2 Facia Complete

User
 dhritimanpaul on Aug 24, 2014
I, Dhritiman Paul, have visited to Nokia Care Centre situated at Barrackpore (M/s Syscomp Infotech P Ltd, 4/2, S N Banerjee Road, Barrackpore Shopping Arcade, Upper ground floor, Barrackpore-700120, WB, India, Ph 03332212424/2525) for complete change of FACIA of my mobile Nokia X2 on 31.07.2014. They have chaged the FACIA partially and asked to change the remaining portion within 1 week as the parts was not available with them at that time. They have asked to pay the total bill amount of Rs 1850.00 and I have paid total amount on that day seems to be good reputation of NOKIA. The center representative...
Complaint comments Read comments Complaint category Mobile Service Providers

Nokia India - Harassment by Nokia Care

User
 hp vellalar on Aug 23, 2014
I am Hariprakhaash I had given Nokia Mobile Phone model 308 with IMEI Num - 355217050460428 to Nokia Care, Multiple Mobile Care, NCC Code - 329_465550, # 306 Sri Gokulam Towers, 100 Feet Road, Gandhipuram, Coimbatore for servicing the following complaints 1.Touch & Display Problem 2. Fast battery Discharging 3.problem pertaining to call receiver for the call made from this mobile, hear only very low to nil voice The same was registered in Job sheet # 329465550/140818/038 The target date given by the service center is on 20th Aug, after i followed it up on 21st they update that...
Complaint comments Read comments Complaint category Mobile Handsets

Nokia India - Mobile phone not repaired by service centre

User
 Manish Kumar123 on Aug 23, 2014
I have submitted my mobile phone under JOB SHEET NO.243433527/140807/008 DT, .07/08/2014 to idea service centre in agra(u.p.), after few days when i have contacted the service centre they are not responding proper.Today, i.e.23/08/2014 i have visited the service centre the phone found in damage condition & it is not repaired by the service centre. Further details are enclosed:- Name - Manish Kumar Jobsheet no.-243433527/140807/008 Phone No.9410424138 Email Id.-ramesh.kraj@yahoo.com City- Agra...
Complaint comments Read comments [1] Complaint category Mobile Handsets

Nokia - problem regarding mobile nokia xl

User
 navjeet kumar on Aug 23, 2014
Sir, I bought nokia xl mobile before one month ago, after two days the screen of the mobile is claude.I thought it'll get over within some days but till it's problem remain same.I have given this mobile to repair in nokia care.I'm old customer of the nokia that's why I have perches this mobile.If we will get like this problem in nokia how we'll perches it in future? I have perches this mobile before one month ago, in 30 days it self got like this problem. So how we'll believe that after repairing it will work properly. I need to be exchange this mobile as new.I think this mobile having problem...
Complaint comments Read comments Complaint category Other

Nokia India - Nokia Lumia 720 - Touch Digitizer Cracked

User
 Ranjith Kumar on Aug 22, 2014
Hi Nokia India, I bought Nokia Lumia 720 from flipkart 3 months back In chennai Yesterday while travelling in bus mobile just fell down from my hand, when i picked up screen is cracked, gorilla glasses is used it doesn't break easily, i went to Nokia care about repair they told it will charge around 8000 in nungambakkam, and 7500 in anna nagar, mobile cost 17 k but they are asking 8k for screen replacement, why they are not digitizers, lcd and touch is working properly, but they will change only the entire screen, why the nokia service centre are like these, i bought this mobile because of brand...
Complaint comments Read comments [1] Complaint category Mobile Handsets

Nokia - False commitment made by Nokia Priority store sales executive while selling Nokia XL

User
 Dasgupta2014 on Aug 21, 2014
Would like to share my horrible experience with Nokia XL.


June 19th 2014 me and my sister bought Nokia XL from
Nokia Priority Store - Cellular World, Rameshwar Tower, Shimpoli Road, Boriveli
West, Mumbai.


Our requirement was very simple as in we wanted a handset with
dual SIM and which can connect to social media applications like whatsapp,
facebook etc…


We specifically asked the sales representatives at store about accessibility to whatsapp since
today it’s the most preferred...
Complaint comments Read comments Complaint category Mobile Handsets

Nokia India - Facebook image sharing from Symbian Belle FP2 now broken

User
 Gaganpreet Singh Malhotra on Aug 21, 2014
Hello, this is Gaganpreet from Amritsar. I'm using a Nokia 808 Pureview. Few days back, a sharing function in my gallery stopped working, which earlier allowed me to share the pictures from my phone's photo gallery directly to Social Networking Site Facebook. The photo sharing app by Nokia(hereinafter referred to as 'company') called '808 Pureview Photos' has been pulled from Facebook as well. As a loyal customer, I always appreciated the acts of the company. But this deactivation of service is simply a backstab for customers like us. Everybody around the globe is worried as the company initially...
Complaint comments Read comments Complaint category Mobile Handsets

Nokia India - LUMIA 925

User
 moss2510 on Aug 21, 2014
Hi, i had purchased the unit in april and the seems to be faulty. the display and the back cover are a misfit. took the unit to nokia service and they denied the service saying that the unit was preopened. NOKIA has denied service for this. i want a replacement unit for this. i spoke to flipkart support and they advised to file for a DOA. you may not be able to see the misfit clearly in the pictures but its there. also i will attach the nokia job sheet as well. now flipkart approved for DOA but NOKIA doesnt want to give a DOA form. i need a responce from flipkart ASAP. Name:...
Complaint comments Read comments [1] Complaint category Mobile Handsets

Nokia India - too much heating on the part which is kept on the ear

User
 rija on Aug 20, 2014
I bought a Nokia Lumia 630 . After charging for 8 Hours I started using the phone .The ear piece was getting too hot that I could not even keep the handset near my ear. The next day itself I went to the Nokia Care opposite Saritha theatre Ernakulam (Poovath International). The told that they will give back the phone after 12 days and that they will inform me about the staus of their working . But to my dissappointment they never called me even once. After repeated callings from my side they told that my set was having some problem and the same will be replaced . After that no news came from their...
Complaint comments Read comments Complaint category Mobile Handsets

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