[Resolved]  Bmtc — Misbehaviour of Conductor

BMTC — change of bus route and schedule by drivers/conductors

Dear Sir/Madam
Its very surprising that how drivers and conductors can change the bus route and cancel the trip when ever they want . I was travelling in 242C route from thunganagar to majestic . Suddenly when we reached tollgate(vijayanagar) they made me to get down. telling they are getting late and bus will not goto to majestic. This happens almost everytime. Also they suddenly cancel some morning trips without notice.
when i board the same bus from majestic, they will skip the last two stops and they say they dont have passenger to that stop and they terminate the bus. I had this horrible problem when i was travelling with my parents who are 60+ and they can not walk porperly and it was raining. If the bus doent go to starting and end points properly who is responsible for that?

I want to know whether drivers and conductors have rights to cancel or change the bus route? if no let me know what action should be taken ?

Regards

BMTC — Misbehavior

Hi,

I stay at Airport Rd & daily come to Intel office in outer ring road. There is a direct bus from Indira Nagar bus station to Devarabesanahalli [I think the bus number is 330] which touches HAL post office at around 7:35 am.

I dont understand kannada, cant read bus boards also. The bus that was running in this route was one of a quite old model bus & I used to identify it by its look[ easily identifiable by its peculiar shape].
Recently they changed the bus & I couldnt identify this bus. After missing this bus for a few days I noticed the same conductor in one of the buses that came around the same time & then once I got into that bus, asked the condutor very clearly if that bus would go to devarabesanahalli. He just stared at me and said "Marthahalli last". So I started taking this bus to Marathahalli for 7 Rs ticket & then wait for quite a long time for the next bus [another 5rs ticket from Marthahalli to Intel stop].

Once I got a doubt because I saw this bus turning towards outer ring rd I checked again and that conductor literally ddnt even bother to reply & gave a strange look.

Today when I was about to get down at Marthahalli, I heard someone else checking with the driver if it goes to Intel stop & he said yes. Since I had the 7 Rs ticket[charge till Marathahalli from HAL] that conductor asked me for another 6 Rs, which I refused, because had he given me the right information the very first time I checked with him, I would have saved my time & money. When I refused to give 6 Rs, he rudely said I should give 3 Rs or else he wouldnt let me get down. Then I understood very clearly how conveniently the conductors rule "BMTC". I was just not ready to give anything more than 1 Rs[so that its 8 Rs] & told him that I would complain. Greatest surprise was that he said in Hindi "I dont mind whether you complain or whoever you complain".

I felt literally bad that everyday I took this bus, I could have come till Intel stop very conveniently. Just because the conductor was misleading & ddnt reply to my queries, I was just wasting my time & money.

Please advice your people to be more polite, be aswerable & also to know that BMTC belongs to the people, and the buses are meant to serve the common man. Its just not for the drivers & conductors to ply buses as they wish.

Also if possible please make checking very regular & frequent. Punish those who are cheating & misbehaving. Unless you start taking action, its great pain for us.

Thanks
Anjana

Dear Sir/madam
Introduce New RIng route merginh of routes of 288D KBS to Kodigehalli
and 288F KBS to Sahakaranagara
regards
thopegowda

Dear sir,

Every one telling black board passes will allow to red board, puspak and suvarna is it true...?
If it is true what is the proof for us...?

Thank you,
Prasanth

BMTC — Misbehaviour of a conducter.

Dear Sir,

My husband and I were travelling from Hebbal Dairy gate (Esteem mall) to CBI on Bellary road.
That costs Rs 7 for an adult.
We got into the BMTC bus and gave exactly Rs 14 to the conductor.
He did not give the tickets immediately.
He was behaving very arrogantly with almost all the passengers.
He was scolding most of the passengers for no reasons.
I again asked for the tickets.
He stared at me very badly and told me rudely to wait for a while.
Even after asking, he did not give the tickets and went to the other end of the bus.
I could not ask him again as I had to get down at CBI.

Date of the journey:[protected]Friday)
Time: 06:45 pm
Bus number: KA 01 FA 748
Route number: 284

Just because the conductor did not have his name tag, I could not get his name.
But I am sure the BMTC maintains a register and can very well trace the conductor from the above given details. By looking at that conductor's behaviour, I was pretty much sure I was not the only person cheated on that day by that conductor.

These issues, I feel, if left unaddressed will continue to repeat and prove that honesty has no place.
Hence, I request you to address the issue at the earliest.

Thanks and regards,
Seema

Misbehavior of conductor
I am here to complaint on the the conductor of Bus Route number D-25 bus no KA 01 FA 1913, BEML Gate - AGARA route...
on 08/April/2010 Thursday..9.35 AM(Morning) i got in to this bus with and I have to go to New Horizon college stop, I have given 100 Rs to the conductor for ticket, he asked for change at that time i dont have any change. He abused me and ask me to get down from the bus immedietly, I said i will get down in any of the busstop(bcoz i wont get any vehicle in between). he didnt mind my request and pushed me out of the bus.
Kindly request the concerned person’s to take necessary action against these Conductor .. as i am writing this mail while my hands are still shaking with this incident.

Misbehavior of conductor
I am here to complaint on the the conductor of Bus Route number D-25 bus no KA 01 FA 1913, BEML Gate - AGARA route...
on 08/April/2010 Thursday..9.35 AM(Morning) i got in to this bus with and I have to go to New Horizon college stop, I have given 100 Rs to the conductor for ticket, he asked for change at that time i dont have any change. He abused me and ask me to get down from the bus immedietly, I said i will get down in any of the busstop(bcoz i wont get any vehicle in between). he didnt mind my request and pushed me out of the bus.
Kindly request the concerned person’s to take necessary action against these Conductor .. as i am writing this mail while my hands are still shaking with this incident.

Sub: Maintenance of BMTC buses

I would like to congratulate that you have started replacing all old buses with new modern well equipped buses like Volvo, Marcopolo, Big 10 etc to an international standard.
As you know that each bus costs between 80 lakhs to 1 crore. So it is absolutely necessary to keep these buses tidy, inside the bus and also specially all the glass panes of each buses to be cleaned. I am a regular pass holder spending 75Rs per day and traveling at various parts of Bangalore in all the above buses. I find the window panes either front sides and back are not at all wiped or cleaned.Specially during rainy seasons I find the glasses and the bus body dirty with mud.

When I have asked some of the conductors and drivers why you have not kept clean, they replied that it is not our responsibility to clean the bus panes. I have traveled abroad like Singapore, Malaysia, China, Germany, England where all the buses are kept so clean even though they have similar climate like rain, dust, snow.
I am amazed when you are spending so much money on procuring new vehicles which is kept so shabby. I doesn't take few more extra workers, time and money to maintain these costly vehicles. Let the maintenance department put more people, spend more time in cleaning and keeping the buses clean to an international level.

I would like to mention here the Indian Railways have long been started keeping the boggies clean at every 300 kilometers and also the toilets are cleaned with all the chemicals even though it is traveling.

I hope you would implement this at the earliest.

DP VISWANATH
Aged 78 yrs
Mobile no: [protected]

The BEST Bus no AS551 has spotted its services from Nerul Railway Station & shiffted its starting point to Vashi.

This service from Nerul Railway Station was very excellent. It was convenient to around 10 to 12 passagners who board from its starting point ie is Nerul railway station.Now it would be very difficult for those passagener including me.. I was operated in the month of March 2010 & this bus facility was very helpful for my commutation ..

Request you to consider & restart this service from Nerul Railway station..However i[censored] notice that there are loads of transportation facilities from VAshi.. but from Nerul only this bus was running on the path...

Kindly restart it at the earliest...

Dear Sir,

My Friend and I were travelling from ITPL to K. R Puram Railway station .
The movement i got into the bus, I cleary asked him to issue the ticket but there was no response from him.
But I continued asking the same, all of sudden he started shouting at me with no respect and with some valgur words.
Even though I asked his name he was not ready to give the reason and left out with only bad words from his mouth
He did not give the tickets immediately.
He was behaving very arrogantly with almost all the passengers.

Date of the journey:[protected]Thursday)
Time: 06:35 pm
Bus number: KA 01 FA 1060

But I am sure the BMTC maintains a register and can very well trace the conductor from the above given details. By looking at that conductor's behaviour, I really had a bad impression on all the other conductors.

I request you to address the issue at the earliest.
Email: deepak.[protected]@gmail.com

Thanks and regards,
Naresh kumar

BMTC — BMTC marcopolo bus driver control AC on/off

Hello

There seems to be problem in taking marcapolo city bus as driver control to switch off AC.
Bus driver opens the window side by as the conductor stand next to the driver.
The reason spread to say as the bus movement will slow down.

This cause loss of air consumption to the passenger. Please obligue.

BMTC Bus # 80 F — Serious Misbehaviour on the part of Driver

Hello Sir,

I am writing on behalf of my father who is aged about 61 years. He tried boarding a bus that was numbered 80E/F in the morning between 9:15 am to 9:30 am from Okalipuram Bus Stand. This bus has automatic door closing system which should be under the control of the Driver.

Before even he could step himself completely inside the bus, the driver had closed the door and this led to a serious damage to the office bag that he was carrying. The handle of this bag separated from the bag and fell outside the bus. Moreover, his shoulder also got stuck which could have led to a serious injury (almost he would have lost his shoulder).

Is this way a driver should behave with the passengers??? He should be well aware of the fact that once the passengers have boarded themselves completely into the bus, only then is he supposed to close the door. HE DID NOT EVEN HAVE THE COURTESY TO FEEL SORRY FOR THIS RUDE BEHAVIOUR. God forbid, What if my father had lost his shoulder??? Is the driver going to compensate??? I dont understand what was the reason for this urgency in closing the door even when he is watching that he is boarding the bus.

Your staff should cultivate certain basic etiquettes regarding behaviour with their commuters. If this continues to be a habit I am sure they will turn these aged passengers into handicapts.

I kindly request you to educate your staff including the conductors to behave with respect and cultivate certain moral norms of the society. Hope you will take some strict action in this regard.

Thanking you,

[protected]@yahoo.co.in

BMTC — bus

travelled in KA 50 116 yesterday from shoppers stop bannerghata road to arekere honeywell.

I asked the bus before boarding whether it goes to meenakshi temple or not as i knew that buses which goes to meenakshi temple goes through honeywell. The driver said yes. I boarded the bus. The conductor asked for money for ticket. I gave him ten. He cut a 8 re ticket. I said honeywell is 6. he said that i asked for meenakshi temple. I said i asked for boarding and not for ticket. Give me a honeywell one. he refused and started speaking badly. I had to get down at my honeywell stop and he did not give me 2 re back.

Sad state of affairs that in my country, public officials are beahving this way.

2 re do not matter to me but the behavior does.

Please teach the conductor a lesson so that he do not repeat it.

Regards

This is regarding timings of bus in arekere shanthiniketan, our office timings is 9.00am to 9.30am but we dont have proper buses at that time for arekere shanthiniketan, we usually travel from jayanagar to shanthiniketanarekere and shanthiniketanarekere to jayanagar. i kindly request you to change the timings as per public sufficient and there is not proper bus stops also. If it starts raining we dont have bus stop to stand (location arekere anjaneya temple). Even in the evening we face the same problem (timings 5.30pm to 6.00pm). I kindly request u to do the necesities to the public.

Today morning around 7:30 am when I was driving down to my office at Halasuru Road from Vijayanagar on my bike. I usually take Vidhanasaudha - Infantry Road - Join Kabban Road to reach Halasuru Road. While coming from Infantry road to join Kabban road. There is a free left turn to join to Kabban road. So as I daily do, I took the left turn and I was in left lane. However I observed that there was no vehicle for far some distance . But suddenly a BMTC bus, 144, Rose garden bus, bus number KA01, 1085 rushed on me and almost turn me down. Later ahead in the signal, I asked why are you rushing down? and that bus is suppose to take right turn in Cummercial Road - MG road Signal, but he was at his absolute left in left lane. I argued with me saying I was at wrong lane.
When I said, I will complain on him, he was carelessly said do whatever you want.

This is how our beloved public service works.

They don't really care about the people on the road. I really wonder how such people get the license for driving public service vehicles? Our beloved Govt. is also worried about this.

Really very bad, that we are in such situation.

Vishwakarma V Sangalekar

BMTC — Reg BMTC Bus: KA01 FA 1913

This bus goes from Majestic to Kasavanahalli, and it stops far ahead of Iblur bustop at 7.00 p.m Yesterday I saw the bus has started to move while people including ladies are entering the bus.

BMTC(Big 10) — Conductors threatening and misbehaving

Hi Sir,

I was travelling in BMTC bus(Big 10) today(14 march 2012) from Koramangala to Agara at around 8:30. Bus number:KA-01 FA-2221.
It was a packed bus and i was standing near the door as there was no place even to move. The conductor asked me to move inside and as there was no place even to move i said "sir there is no place where should i move". Suddenly he pushed me and said go inside or leave the bus.

When i told the conductor that i am to get down at the next stop, He started yelling and even abused me. He used very bad language which should not be spoken in public."tu kya ukadlega lode". He tried to abuse me based on the cast and even told "remove your pants and i will check which cast are you". And he also tried to hit me when i resisted his speech.This is against the our indian constitution.

This terrified me. I am working in an MNC and told him that i would complain for your behaviour in the bus depot, but he told that "tu mera kuch nahi ukad sakta".

The conductors was not bothered about the complain to the BMTC and was fearless. I think this is because the complains against such illbehaved conductors are not taken seriously by BMTC and they terrify the people on the bus.

Could you please help me .

Regards,
Muffi

I want make an complaint The G4 buses rare on this route.i am daily travel from johnson market to bilekahalli.For this route only G4 bus will go, in the morning time i am waiting 30 min, 40 min and sometimes 50 minutes, the buses are not come on regular time due to this reason i am going to office late but G3 buses are coming after every 2 or 3 minutes with empty of passengers. Why not G4 buses are not coming regular time.I have monthly pass 825/- so i have to wait for G4 bus so that i am going to office late not only me so many of them are there.

I am kindly request to concern person please allot extra buses in this route.

Thanks & Regards
Passenger

Respected Authority,

I would like to notify the indecent and ugly behavior by the Conductor and driver of VOLVO Bus NO- KA-01-FA-584, Route no-356 c commuting at 5:00 pm between Silk Board Junction to Hosa road junction.

It was heavily raining and the bus driver was reluctant to stop at the bus stop which is exactly before EC Flyover . I asked politely about the same and received an frustrated and irresponsible reply from the CONDUCTOR.
When I off boarding the BUS at HOSA Road junction from the front gate the DRIVER of the bus started challenging me for some unwanted/unknown reasons.I got down and asked politely to leave, the DRIVER started abusing in a very BAD language publicly .The Driver was challenging me that he will TRASH me if BOARD the bus again. It was a display of complete Misuse of the authority and responsibility which he owes a Driver of such a luxuries public vehicle.

Tell Me I am a responsible citizen cum Bangalorean and was on my way to Office, had i forgotten t involved in a everything and got involved in a fight with him.
Next Time I will definitely do that.


Just like any other common citizen of Bangalore and India, I too have right to object the unlawful act by any person.
I would request the AUTHORITY to take necessary actions against the DRIVER and CONDUCTOR so that no other person should suffer

Regards
Amit

BUS REGISTRATION NUMBER : KA 01 F-9362,
Issue occured between: Marathalli to Mahadevpura,
Bus Number : 500N/T,
Bus time in Marathalli : 9.00AM,
DATE : 27/06/14
The conductor in the bus behaved very worst with all the passengers.From Marathalli to Doddanekkundi the bus fare is 6 rupees and he collected 12 rupees from me and also shouted at me while asking for change.Similarly it happend to almost 4-5 ladies he collected extra money and behaved rudely.To a old man he did the same and when he asked about that he first spoke badly about him and later he kicked the old man inside the bus and all passengers scolded the conductor and pushed him back.He didnt wore any badge so couldnt find his name.Kindly take the needful action.
Such people should be punished.