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[Resolved]  BookMyShow.com — Refund not made

Hi,

I had booked 3 tickets for the movie London Dreams (U/A) Urvashi Cinema (Single Screen)Bangalore, for the show on 1st November 2009 from the net on Bookmyshow.com.Booking Id: URBL[protected],Confirmation No: 292524.

This show was cancelled and the ticket price was to be refunded to my bank account.I have sent 2 emails in the last 4 days and there has been no response from the Bookmy show team nor the amount has been credited back to my bank account.

I suppose this is serious offence from the the URL owner of bookmyshow and completely ridiculous.

Please let em know if you can take this forward.
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Aug 14, 2020
Complaint marked as Resolved 
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Comments

I booked 4 IPL tickets of Rs. 5000 each through the bookmyshow call centre. The knowledge of the executives is pathetic. They have made me go to the stadium twice as they are not aware that tickets are available only 4 days in advance. To this date (22.03.2010), I do not have the tickets for the match scheduled on 25.03.2010. Moreover, I have no update on when I can get my tickets. The response times are sad and so is the attitude of the personnel.

This is the worst service experience I have ever had in my life.
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Same case is happened with me also,

i booked 3 tickets of Delhi Belly(CSM Noida). but while booking it was showing some technical error. its actually like my tickets didnt get booked, i again booked my tickets with other account and this tym its gets succesfully booked. but unfortunately they deduct money from my both the account!!!

after mailing and calling the they were like ll finding the cause and its being 1 month i dint get any of refund any any favor from there side. they are actually cheaters. we should take them to consumer court.
Reply
I agree to this. A technical glitch o[censored]nable to handle multiple browser ended up me getting confirmation to a wrong movie. even though I asked for resolution for half an hour nothing worked out. most ridiculous customer support. They are only interested in doing business at cost of their customer.
BMS was my worst experience for customer support.
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