[Resolved]  BPCL — not getting correct weight of cylinder

Address:Amravati, Maharashtra

Dear sir ,

i am consumer of bpcl from last 12 years but initially at the time of delivery at home the delivery boy use the device to measure the weight and we satisfactorilly recives the same , but nowadays from last 3 years the delivery boys deliver the cylinder without measuring the weight , on crossing several times on the same issue they just replies the they dont have the measuring instrument and they will deliver the cylinder in same fashion further also however whenever they did this the cylinder is always under weight they use to empty our cylinder else where as a result of which we need the next cylinder sooner then required. they further reply that '' if you want to take then ok or lift your cylinder from the godown in future'' i just want to say on this to bpcl and local dealer IS THIS YOUR BUSSINESS ETHICS.

Requesting to please sent the device with your delivery boy when they are delivering the cylinder at home ,after all we are paying extra charges NOT FOR GETTING THE LESSER FUEL .
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Bharat Petroleum [BPCL]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    35%
    Complaints
    6067
    Pending
    0
    Resolved
    2100
    Bharat Petroleum [BPCL] Phone
    +91 22 2271 4508
    +91 22 2271 4516
    Bharat Petroleum [BPCL] Address
    1st Floor, Golden Triangle Bldg., P.O. Navjeevan, Navrangpura, Ahmedabad, Gujarat, India - 380014
    View all Bharat Petroleum [BPCL] contact information