[Resolved]  BPTP "park Arena Project" — TIMELY PAYMENT NOT CREDITED

Address:Faridabad, Haryana

Dear Sir,
I have paid timely instalments in housing project of BPTP "PARK ARENA" Sector 80, Faridabad. As per terms and conditions agreed between both parties 5 % timely payment discount should have been credited to my account but it was not given to me. It is because company's SAP was not working for last 3 months & they raised wrong instalments not crediting my previous payments. They have raised demands for 2, 3 instalments ( 11 lakhs, 16 lakhs etc) even though I have paid them in time i.e. before due dates. The timely payment discount are not credited in my account & hence balance of Rs. 56382.24 is shown as previous outstanding.

Company has confirmed through e-mail that they have received all payments before due dates.

You are requested to help in this regards.
Regards

Rameshvar
Customer code 141525
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Aug 13, 2020
Complaint marked as Resolved 
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