Brand Factory — Return of product with manufacturing defect

Saurabh Kumar

from Bengaluru, Karnataka

Address:

Thane, Maharashtra

Had purchased lee cooper dress from brand factory a company by future group. The product was in tatters within 2 months of purchase. I went back to outlet for complaint nd exchange, they agreed that the product seem to have the manufacturing defect. Yet didn't exchange citing they can only exchange within 7 days. Had spent over 700 for the dress and it lasted jut like a roadside non branded product. A cheating company both future group and lee cooper

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Comments

amarjeet ray

from Pune, Maharashtra

BRAND FACTORY — affording my prize

sir actually i have informed from the mail australian lotterry of 500$. ibelong to poor family am a indian .kindly afford my prize.

Ronak Makhijani

from Mumbai, Maharashtra

I purchased a trouser, a tee and two shoes from Brand factory outlet, Thane, Mumbai. I want to file a complaint for one of the shoes. This shoe is of some Tracer brand and MRP on the shoe was INR 1699/-. I purchased it under discounted price of 399+VAT+charges(50) on 17th August, 2014 . After two days o[censored]se(20th August and 21st August), the sole of this shoe now is completely destroyed and I realized that it is made up of cardboard type of material and it is breaking into pieces. Now today it is of no use in just two days. You can see the pics attached herewith. Other shoe is yet to be used!!

Waiting for strict action please.