[Resolved]  Bses — very unresponsive behavior

I live in QUTUB VIHAR, PHASE-1, NAJAFGARH, I applied for a new 2 KW connection from BSES and submitted my papers, when i did not get any responce from them after 40 days i went to the BSES office NAJAFGARH for the enquiry, where mr. Manish (relationship officer to whom i submitted the file) said that "your file is lost and you have to submit your papers again" i did that as well, then i was told that i will get only temporary connection, i agreed and got a new connection on 02nd july 2008, which worked only for 2 days and electricity got disconnected on 04th, i waited till 14th but nothing happened then I called BSES customer care at [protected] who registered my complain and assured that someone will come within 45 minutes to rectify the problem, but no one came, since than i have called this number around 10 times and everytime they give me a new complaint number ------today is 19th july and Iam still waiting for that 45 MINUTES BSES service----????????????
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Aug 14, 2020
Complaint marked as Resolved 
 
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BSES ... End of the last point without smile.
they have been cheating even after the new meters have been installed and operated. why this is happening

they reside in block no.08, house no-33,
nehru nagar, new delhi -110065.
near pgdav college.
sh.om prakash.
Respected Sir,

It has been Two days past on Monday dt.[protected] in the morning After sparkling the light has disapperad in my house no.229 (Jhuggi) Mahatama Gandhi Camp, Shashi Garden Patparganj -92 I have lodged my complaint to your esteemed complaint office at AnandLok, Mayur Vihar Phase-1 Complain No.775 I have recd. After that the actual Drama Start 1. the line men did not find the house He called me by phone I explained the location my home, He met my wife and said he has not Ladder(SIRI) to board on pillar and disappear I complain again office they promise in the evening the problem will be sort-it out but response was nil. the next day the linemen did not come. the whole day the complaint office Mr. Mahesh promised he is sending but linemen dogged again. so still we are living in darkness till now. dt.21st Jan.2009 and response is nil. My childeren are suffering due to this they have exam and in canddell light they do there school work & prepare there exam work.

You are requested to pls sort-out the problem and remove such stupid line men who are not capable to sort-out the problem. my family still liviing in darkness. YOUR ELECRITY BILL ALSO RECD. WITH THE SMILE WITH THE LOGO OF BSES PLS. SORT-OUT IMMEDIALTY.
I applied for new electric connection and more than three months past but till now there is no any action taken by BSES employees, when I gone to BSES office they were asking for four thousand rupees under table money to provide demand note why this is happening? Is there any way to get my connection bethought any.
Kind attn: The Concerned Officer,

Sir,
This is to bring to your kind notice, that We are not rcving the original bills regularly at our residence...sometimes, the delivery boy handovers the bill at the shop and sometimes dlvr to any person of our lane, this is not the correct way of delivery...we have already been lodging no. of complaints...kindly update the previous complaint nos-[protected] &[protected] dt 01/06/2009...plz look into the matter and make necessary arrangements to dlvr the orginal bill of this cycle onwards in time at my residence only...

The details are as follows:--

Crn No-[protected]
New KNo-2541/C2245183

Mr. Darshan Lal Khanduri
sir,
i live in qutub vihar ph 1 D, block my complain is not working in road lite last 10 days
2 galis please start road lite
address
D-168-A block near manglam properties area
In my case they have added the due amount of my neighbour in my bill, when my bro went to them and told them that we have separate house and we don't have any due bill they said they would do inquiry, but its been more than 1 months they did not come for inquiry, and now their dupty manager has issued a notice for electricity disconnection, wihout any inquiry, they are just bastered and our Govt. is supporting them to play with poor ppl and to make their lives hell, they are Monopolist and our govt. is a doing nothing.

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