[Resolved]  BSES Yamuna — Non installation of new connection.

Dear Response,

My name is Navin Kumar, and my address is D 151, Gali No. 6, Harsh Vihar, Delhi 93. I have applied for a new connection on 16.5.2009. At that time the employees of the BSES promised me to visit my home within two-three days, but not visited till date.
I made an enquiry on 25.5.2009 about this, they told they went to my home which was found locked. But actually my home was not locked at all during this period. On this day, they again told to visit my home again on the next day. I am waiting for them regularily and not leaving my home, but even after this, no one has come to visit my home nor given me any type of intimation. I have also given them two mobile numbers to contact if address or myself not found there.
The company promised to costumer that lhey are provide the connecton within 2-3 days but I think that the company not prove these worlds to customer.

I have also tried to contact the BM and the CO of the BSES at the numbers given at website, but these numbers always comes busy.

I request you to please Please provied me Electercity Connecton, I'm really very thankful to you.

a paninfull customer:

Navin Kumar
Mob. [protected]
My Acknowledgement No. is : N[protected].
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Aug 14, 2020
Complaint marked as Resolved 
 
2 Comments

Comments

Respected bses officer,

mera nam ramesh hain. sir maine new conection ke lie apply kiya hain. site visiting ek mahine pehale hogai hai. uske bad unhone kaha tha ek week me demand not aajayege par abhi tak kuch nahin aaya hain. customer care par phone karne par bataya ki aapke plot pe purana duze bakaya hain. jabki mera first time cunstruction huaa hain. es se pehle eha koi conection nahi tha .mera request no. R[protected] hai. pls help and guide me what i do? thank you sir
poor electricity and poor service

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