[Resolved]  BSNL 3G — low speed and fraud with customer

Address:Gujarat

I have bought bsnl 3g data card of 7.2 mpbs speed at the time of purchasing it was told to me that u will get 7.2 mbps speed not when i started using i come to know i m not getting that speed insted i m getting 8 kbps speed and no customer center executive are even attending my complain or giving me proper response service pathetic service. kindly revert back what should i do?
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Aug 13, 2020
Complaint marked as Resolved 
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Test the speed with speedtest.net

[protected]

Anybody can contact me at daniel.[protected]@gmail.com
Really pathetic same as me...I stay at Dumdum area of Kolkata n BSNL service (3G) in this area is really bad. I logged complaint against that to CC but still no rectification. They say it will take time but how much they cant tell. Is that service ??? My money is going waste on such wonderful service all thanks to BSNL.
BSNL is fooling customers. Considering the comparatively cheaper data plans, i shifted to Bsnl 3G from Tata Docomo 3G. But my decision went wrong when I got 15-20 kBps meager speeds during 8 am - 11 pm, after tht only 120-150 kBps( these r downloading speeds with IDM, surfing speed is more worse than downloading speed). I opted for Rs.606 data plan. I m having to stick with this stupid company till the end this month, coz i cant afford to go for another data plan of docomo.
I m residing within 400 metres of main Bsnl exchange tower and using ZTE MF180 3.6mbps device.

I suggest people to go for Tata Docomo 3G, because it gives consistent speeds of 2 mbps - 3.2 mbps on 3.6 mbps device for 24 hours.

Dear admin, please escalate my complaint to BSNL officials. i badly need good net speeds, but unable even to surf websites with bsnl 3g.

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