BSNL — 3G recharge not working and no registering of complaint and no senior to talk in call centre

Address:

Chandigarh

I got 2GB, 30 Days, DRV 98 on july 28 worth 98rs. Then i got a 100mb, 3days 3G, DRV 25 recharge on 8th august. But i m still getting speed of 2G whereas i have got recharge of 3G for 3 days. when i called at call centre, they said u cant get 3g speed because the other recharge is void until 2g recharge finishes. I asked them to refund the recharge if it cant work to which they refused. Then i asked them to lodge complaint for this to which they refused. Then i asked the operator to let me talk to somebody senior to which he replied that to talk to senior call after 3 hours. On asking the reason for such a long delay he said that he cannot revel the reason. On asking name and designation of senior he said that he cannot reveal that information too. Now i dont know what to do. Name of operator is RAJAT as told to me