[Resolved] BSNL Adsl Modem — Very Poor Performance | |||
The BSNL approved ADSL Modem AN1020-21 is the only one available and I am forced to buy that for aabout Rs. 2200/- from a private distributor. The Modem itself is apparently manufactured by a company called Vuppalamrudha Magnetics in Hyderabad. The performance of the modem is the worst I have ever seen. My previous ADSL modem worked 5 times better on the same set of lines and peripherals. : This is what I found. I dont know whether it is a problem with the modem or the BSNL Broadband port at the exchange. 1. The SpeedTest for LAN connection shows between 75 and 85 kbps as against a speed of 384 kbps promised to consumers by BSNL 2. The SpeedTest for WLAN connection with my Lenovo Laptop which is placed at a distance of 5 feet from the modem is just 22 to 30 kbps. There should be no such difference normally between LAN and WLAN speeds. 3. I have tried all suggested configurations and nothing improves the performance. I have suffered from very poor BSNL broadband services for the last 6 months. Their Broadband uptime is much smaller than their downtime. I hope the behemoth called BSNL improves its services for those o[censored]s who still like to go to them because they are INDIAN. Was this information helpful? | |||
Complaint marked as Resolved
The ADSL Modem was returned to the BSNL dealer and he replaced it with a Terracom Wireless Router/Modem. It has been working ever since. The problem is resolved. | |||
Add a Comment | |||
38%
Complaints
15953
Pending
0
Resolved
6087
Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
Post your Comment