Address: | Ahmedabad, Gujarat |
My Telephone No. 26642901 is not working since last month I booked complaint on 198 on automated complaint booking no. of BSNL. I have made more than 10 complaint but on inquiry about the status of the complaint every otherday I found that it is solved but in more than 30 days my Phone has not worked for asingle minute then how they show my each complaint as solved on the next day Nobody from BSNL even contacted me I have also complaint to SDOP whose no. was getting constantly no reply and once I got it he hurriedly replied that he will look in to and disconnected. There is no doubt that they arer showing each complaint solved without attending the same on every next day. BSNL ask their employee to get signature of the client when complaint is solved or they should consult the client on phone to know whether the complaiun is solved or not Otherwise BSNL will lose its customer and run into huge loses which will be compensated by public money. Was this information helpful? |
BSNL Ahmedabad — PHONE NOT CHANGE SINCE 1 YEAR
I am using land line no.25453970 since last 10 yrs. Last year I changed my plan for yearly charges of Rs.1200/- and as per plan new instrument with caller id was to be installed. Till today there is no response for replacement. Also there is no proper response to other complaints such as phone not working, disturbance during calls ets.We gave the complaint to check the line and change the phone. It was replied that there is no stock!!!!! "NO STOCK SINCE 1 YEAR"!!!!!!!!!
What to do for this, please help us.
Best Regards,
Rafiq Momin