[Resolved]  BSNL — LAND PHONE DISORDERED

Address:

Kollam, Kerala

Respected Sir,

Sub : BSNL Land Phone Disordered

Ref: Telephone Number, Ayoor [protected].

I am a permanent BSNL Land Phone (Ph.No.[protected] Customer of last 21 years. But the last 3 months (May, June & July) my land phone connection is disordered condition. I am residing in Kuwait with my family. My brother and all relatives working in Kuwait and other Middle East Countries. So the only way to contact my old and sick parents is through our BSNL communication. I want to contact my parents daily Day and Night. They haven’t known to operate Mobile Phones because they are illiterate. One my neighbor, complaint to the Ayoor Exchange to rectify the problem (including lying cable system) in several times but there is no response from there part and my telephone connection is still also dead. At last 28.7.2011, I contact and discussed this matter with the Kollam BSNL General Manager’s Office (Phone No.[protected] they advised me, if you want to disconnect your telephone connection, Please contact to Ayoor Exchange, then I got the connection only 3 days(29,30 & 31)only.Now,these time also my telephone is still dead. So, here my humble request to the BSNL Authorities is not willing to rectify my telephone connection immediately or otherwise Please disconnect my BSNL connection. Because I am Force to choose and take another Companies (TATA, REALIANCE, IDEA ETC.)Wireless Telephone Connection. This negligence from your part feels me very hurt because I and my whole Family now also using and depending BSNL Telephone last 25 years. So please don’t neglect this request and take immediate necessary action against the Permanent Defaulters.

Thanking you,
Yours faithfully,
Mrs.Raheena.H
01.08.2011