[Resolved]  BSNL Bangalore — delay in shifting of phone

Address:Bangalore, Karnataka

old phone number[protected]
old consumer id[protected]

Dear sir,

I have requested for a transfer on 7th May 2011. Its is not yet shifted to my new address.

I use broadband ona regular basis.

new address: 211/2A, 10th D cross, Sanjeevappa layout. Nagavarapallya. CV Raman Nagar.

I had registered 3 compliants from bsnk site.

complaints no:[protected]
complaint no: KRK/CO/2011/2413

Please look into the issue.

Thanks & Regards,
Hari
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

My request for shift of phone No. 25678274 from G 202, Jagriti, Old Airport Rd (under Whitefield) to F 703 in the same building was submitted on 9 April 2012 and receipt obtained. This has not been done so far despite a formal letter of complaint and two personal visits to the officer in charge at the Brookfield Exchange building.
I was told that work order No. 25002653 was issued on 11 April 2012 and the shift shoud have been carried out, being in the same building where wiring exists. I was advised to follow up by phoning the following numbers: 28541457 and [protected]. I have been dialling these numbers several times daily but get no response.
This is very disappointing.
I request action and response to my complaint.
I am a 86 year old senior citizen who has spent 56 years in the field of Telecom and Electronics and feel sad to see the gains of technology being squandered by such gross inefficiency.

- Col BK Rai (Formerly Secy to Govt and Chairman Uptron Group HCL etc.)

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