[Resolved]  BSNL Bangalore — BROADBAND INTERNET NOT WORKING FROM PAST 4 WEEKS

Dear sir,

My name is nitinkumar m s and iam sending this complaint regarding the not working of the BSNL broad band services at my home for last 1 week and the telephone is on my brothers name and even after complaining there is no response from the BSNL people.firstly they said that our line was cut due to nonpayment of bill.SO on Saturday dated 05/04/2008 we paid the bill and it was told to us that it will be get done in one day.I can understand that it was saturday, But today it is thursday.till now it is not being done and when we call every time a new no is given and asked to call on that no.we r tired of it. PLZ look into this and do the needful.

Regards,

v.suresh kumar
[protected]

Dear sir,

My name is nitinkumar m s and iam sending this complaint regarding the not working of the BSNL broad band services at my home for last 1 week and the telephone is on my brothers name and even after complaining there is no response from the BSNL people.firstly they said that our line was cut due to nonpayment of bill.SO on Saturday dated 05/04/2008 we paid the bill and it was told to us that it will be get done in one day.I can understand that it was saturday, But today it is thursday.till now it is not being done and when we call every time a new no is given and asked to call on that no.we r tired of it. PLZ look into this and do the needful.

Regards
Nitinkumar M S
[protected]

You can try their Support No. (Toll free[protected] which's quite useful in such matter. When you lodge a complaint, you'll get a complaint no. If the issue is not resolved within couple of days you can take that complaint no. & go to the Exchange for authoritative enquiry.

Dear sir,

My name is venkatesh rao h and i am sending this complaint regarding the not working of the BSNL broad band services at my home for last 3 week and the telephone is on my name and even after complaining there is no response from the BSNL people. Firstly they said that our line was cut due to nonpayment of bill. SO on Saturday dated 24/05/2008 we paid the bill and it was told to us that it will be get done in one hour.I can understand that it was saturday, But today it is tuesday. till now it is not being done and when we call every time the madam says ok venkat it is done in 1/2 hours time.
simply playing with us
Its is really bad!!!
why they create all these problems
really very bad!!!
they want money
but they not working properly
social responsibility
very bad!!!
I am not accepting



Regards,

venkatesh rao
[protected]

My name is Prashant Hegde and iam complaining regarding improper working of the BSNL broad band and my telephone at my home since last one month. I have complained regarding this, when I complain one person from BSNL called me up and asks me very arrogantly and without giving any respect "how many parallel lines you have?" !! But I have only one telephone instrument. Broad band ADSL is ON for 30 seconds and another 30 seconds it is OFF. Same way the telephone, Dial tone will not be there in the afternoon daily. Some times broadband will be working even when the dial tone is not there in the telephone. Most of the days it happens in the afternoon, morning it will be allright. I am very much fed up due to this BSNL connection.I don't know when it will be working and when it will be OFF. I am sure that there is no fault from my end. Can any concerned authority look in to it?
My Telephone Number :[protected]

The telephone is dead for the last 3 months and complaint was already booked. But no action taken so far. I could not use Broadband connection because of it. Even the Lineman and JE not responding inspite of repeated requests..i have called for more than 100 times, , what the use of having customer care when there is no proper respond ., , , try to fix the problem as soon as possible, , because we are paying every month...i[censored] cant fix the problem kindly pay back the money we paid, , , , or send the line man as soon as possible...that is within a day..


i have requested many times...for fixing the problem, , , , , , do it now atleast, , , , .BSNL people customer care also have to improve, because they cut the phone so soon...even when they cant hear what a customer is trying to say about the problem.

broad band connection not working from almost 4 months...modem is not proper, , and u BSNL expect the montly rental to be paid so soon..or u will cut the connection.why dont u do the same when any of customer has problem with connection cant u come and check the problem and fix the connection problem