Comments
Hi Sir/Madam,
This is regarding the pathetic service i have received from BSNL broadband services
I did apply for a broadband connection 20 days back which got approved after 10 days and then they said there is no stock which further delayed by another 5 days. with continuous follow up with great difficulty it got installed but the speed which was promissed is not even nearing to what i am getting.
i have availed unlimited home plan paying 750 per month with 256kbps
the speed i am getting is not even nearing to 10% to 15% of the speed promissed by BSNL.
i.e. i have not been able to measure even 30 KBPS of speed till date. Have complained several times to BSNL but in vein. there are a few funny call centre agents who ask me to keep the system on for 6 hours continuously to check the speed. I wonder what it meant.
the support after you take a connection or even before you take a connection is worst of the worst. when enquiring about the broadband connection, they call say "We never asked you to buy the connection from BSNL. if you are not fine with the connection, go buy airtel or Tata. Pl donot trouble us for such simple things"
surprisingly the lineman who came to install the broadband service knows only how to pull a wire inside the home, connect the power socket to the modem and nothing else. He insists we call up the common helpline and seek help and setup the connection ourselves.
Its been an overall disappointing experience with BSNL and i insist this forum helps me and all others who want to buy the BSNL broadband service with the best of they advertise and promise.
Hoping to know your views
Yours sincerly
Mahesh velpula
This is regarding the pathetic service i have received from BSNL broadband services
I did apply for a broadband connection 20 days back which got approved after 10 days and then they said there is no stock which further delayed by another 5 days. with continuous follow up with great difficulty it got installed but the speed which was promissed is not even nearing to what i am getting.
i have availed unlimited home plan paying 750 per month with 256kbps
the speed i am getting is not even nearing to 10% to 15% of the speed promissed by BSNL.
i.e. i have not been able to measure even 30 KBPS of speed till date. Have complained several times to BSNL but in vein. there are a few funny call centre agents who ask me to keep the system on for 6 hours continuously to check the speed. I wonder what it meant.
the support after you take a connection or even before you take a connection is worst of the worst. when enquiring about the broadband connection, they call say "We never asked you to buy the connection from BSNL. if you are not fine with the connection, go buy airtel or Tata. Pl donot trouble us for such simple things"
surprisingly the lineman who came to install the broadband service knows only how to pull a wire inside the home, connect the power socket to the modem and nothing else. He insists we call up the common helpline and seek help and setup the connection ourselves.
Its been an overall disappointing experience with BSNL and i insist this forum helps me and all others who want to buy the BSNL broadband service with the best of they advertise and promise.
Hoping to know your views
Yours sincerly
Mahesh velpula
Hi
My BSNL Broadband Internet Connection is very very poor. Even if I complain to BSNL people they say they are busy and issue never gets resolved.
I submitted complaints around 3 months ago. But, no one responded to that yet.
This issue is not just for me. It's for almost all the people in and around the place I stay. But, not one looks into the issue.
It's a shame on part of BSNL. Only solution to all these issues is not to make the jobs of BSNL people permanent. There should be performance appraisal for all the employees. Person who don't perform should be fired during a course of time ( after giving deadlines ).
What should be done to get my issues pertaining to BSNL to get resolved ?
My BSNL Broadband Internet Connection is very very poor. Even if I complain to BSNL people they say they are busy and issue never gets resolved.
I submitted complaints around 3 months ago. But, no one responded to that yet.
This issue is not just for me. It's for almost all the people in and around the place I stay. But, not one looks into the issue.
It's a shame on part of BSNL. Only solution to all these issues is not to make the jobs of BSNL people permanent. There should be performance appraisal for all the employees. Person who don't perform should be fired during a course of time ( after giving deadlines ).
What should be done to get my issues pertaining to BSNL to get resolved ?
Dear Sir,
Application No. PTA/00275, Reg. No.2105, Date-28/06/2010
This application submit to the Kozhencherry BSNL exchange.Now is finishing one year.But they have take no any action about this application.Now i am working with United nations mine action office in Sudan.In my home wife and two young children only staying now.There we don't have any good mobile network. I can't contact with my family. So i am too worryed about this.My wife speek to the Kozhencherry BSNL incharge officer about this application, Then answer was' They can't give this connection". If no any possible for this connection why they take that deposit money and my application? Can i hope a good and possitive answer about this, trough my EMAIL.
Thankyou.
Hareesh Kumar
Avani nilayam
Kurumthar
Kuzhikala post
Pathanamthitta Dist
Pin 689 644
Kerala.
E MAIL ID h.[protected]@minewolf.com
Ph. No. [protected]
Application No. PTA/00275, Reg. No.2105, Date-28/06/2010
This application submit to the Kozhencherry BSNL exchange.Now is finishing one year.But they have take no any action about this application.Now i am working with United nations mine action office in Sudan.In my home wife and two young children only staying now.There we don't have any good mobile network. I can't contact with my family. So i am too worryed about this.My wife speek to the Kozhencherry BSNL incharge officer about this application, Then answer was' They can't give this connection". If no any possible for this connection why they take that deposit money and my application? Can i hope a good and possitive answer about this, trough my EMAIL.
Thankyou.
Hareesh Kumar
Avani nilayam
Kurumthar
Kuzhikala post
Pathanamthitta Dist
Pin 689 644
Kerala.
E MAIL ID h.[protected]@minewolf.com
Ph. No. [protected]
POOR BROADBAND SERVICE BY BSNL BANGA FROM LAST ONE YEAR...
Dear sir,
I am From Zamania Kasba Distt-Ghazipur U.P.
Sir I am using BSNL Broadband since long time but from last 2-3 months I am getting too slow speed i.e. aprox 40kbps, 50kbps, and 60kbps.
I tried to make complain but no one listen me.
Please Help Me. Thank you.
My name- Saransh Srivastava s/o Devendra Srivastava.
Plan- Rs.750 Unlimited plan
Plan speed- 512kbps
Name on connection- Kamini Srivastava
Phone Number[protected]
Mobile Number- [protected]
I am From Zamania Kasba Distt-Ghazipur U.P.
Sir I am using BSNL Broadband since long time but from last 2-3 months I am getting too slow speed i.e. aprox 40kbps, 50kbps, and 60kbps.
I tried to make complain but no one listen me.
Please Help Me. Thank you.
My name- Saransh Srivastava s/o Devendra Srivastava.
Plan- Rs.750 Unlimited plan
Plan speed- 512kbps
Name on connection- Kamini Srivastava
Phone Number[protected]
Mobile Number- [protected]
Dear sir,
I am From Zamania Kasba Distt-Ghazipur U.P.
Sir I am using BSNL Broadband since long time but from last 2-3 months I am getting too slow speed i.e. aprox 40kbps, 50kbps, and 60kbps.
I tried to make complain but no one listen me.
Please Help Me. Thank you.
My name- Saransh Srivastava s/o Devendra Srivastava.
Plan- Rs.750 Unlimited plan
Plan speed- 512kbps
Name on connection- Kamini Srivastava
Phone Number[protected]
Mobile Number- [protected]
I am From Zamania Kasba Distt-Ghazipur U.P.
Sir I am using BSNL Broadband since long time but from last 2-3 months I am getting too slow speed i.e. aprox 40kbps, 50kbps, and 60kbps.
I tried to make complain but no one listen me.
Please Help Me. Thank you.
My name- Saransh Srivastava s/o Devendra Srivastava.
Plan- Rs.750 Unlimited plan
Plan speed- 512kbps
Name on connection- Kamini Srivastava
Phone Number[protected]
Mobile Number- [protected]
38%
Complaints
15955
Pending
0
Resolved
6087
Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
BSNL — Not getting satisfactory solution
Since last one month I am not getting solution for internt connection problem Linemen knows the problem that it has loose contect problem but they are not willing to solve the problem.