[Resolved]  BSNL BROADBAND BILLING — CHEATING IN BILLING

Address:

Lucknow, Uttar Pradesh

I am having broad band connection on my land line no.[protected]. In June 2010 employee of BSNL Sector-K, Lucknow Shri Khare exchange requested me to change plan of broadband to unlimited usage. for which He informed me that there will be 20% rebate as my husband is LIC employee. I have given him certificate letter proving that My Husband is LIC employee. But I am sorry to inform that he had not marked that certificated resulting which a big bill is outstanding. They are not providing me bill also. During personal visit to Mahanager exchange Accounts Officer of Mahanager Exchange told me that Commercial Officer will allow the rebate but for next period.
Please look into the matter