[Resolved]  BSNL, Broadband — Broadband not functioning

Address:

Ghaziabad, Uttar Pradesh

My name is Col (retd) Arvind Vij , age 69 + , Patient of Cancer , Heart , ect .Restricted to home .
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2. BSNL Tele No[protected] , Mob -[protected] , Broad BAND CONNECTION PART OF BSNL TELE .

3.RES ADDRS ;503,Royale Tower,Shipra Suncity , INDRAPURAM ,Ghaziabad ,201014 .

4. Problem Areas .
a) BROADBAND CONNECTION NOT working altogether or at very low speed as for BB ,complaints being lodged , and removed from exch register having been solved .The problem ,repair is outsourced to civil party & they ARE NOT KEEN to repair .
b) NO one at supervisory stage Attends THE CALLS eg, JE,SDO etc.NO one at junior staff level gives NOs of senior officials.
c) Complaint is registered at 198 ,1504 .Being automated , you have an option to spk to their EXCEUTIVE .NO RPT NO , EXCT HAS ATTENDED MY CALLS FOR 4 DAYS.,WITH THE RESULT I cannot tell the faults .