[Resolved]  BSNL Broadband — not able to check the account usage

Hi,
The website [protected]@bsnl.in does not open at all .Moreover the Customer care people are so pathetic that they do not provide any appropriate information and just release/ disconnects the Call .
The User name and the password is always incorrect when it is entered in the website even though i type it in the same way as i type it to connect to the internet.

Please provide me with an alternative website to check the account usage .
Looking forward to you response .
Thank you .
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Aug 14, 2020
Complaint marked as Resolved 
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They have not provide service & not give information about our broadband account. They have send exta bills.
Hi,
The website [protected]@bsnl.in does not open at all .Moreover the Customer care people are so pathetic that they do not provide any appropriate information and just release/ disconnects the Call .
The User name and the password is always incorrect when it is entered in the website even though i type it in the same way as i type it to connect to the internet.

Please provide me with an alternative website to check the account usage .
Looking forward to you response .
Thank you .
hi i buy the broad band connection from bsnl the service is not so good i live in kashmir the bsnl service is sometime working some times not working and also some times when there is little bit rain it is not possible that it works at that time it was better that i was using the netone service. Also the bill is so high which is impossible.
My P/ip password automaticely changed.
My ip password 1 time i chake that time log on but 2 time that password will not working properly(when i change my password that time i writtten in paper but now that password not working).
Give me the solution.
Dear sir,

many times i want to manage our account but the i am unable to open the portal.and see the account status. please give the solution
thanks
hi i think there is some problem with bsnl broadband site because sometimes when i checked my account usage for current month or previous months it shows that "NO USAGE RECORD FOUND" which is a nuesance .I think this site is not regularly updated and that's why sometimes it shows unexpected results .
i'm unable to check my bsnl broadband usage since the last week of december 2008.the site bbservice.bsnl.in is not showing the months to check the usage details, though the page is displayed.please help or give some other idea to view my usage details.
Please provide me my usage details in january 2009 at the earliest. My telephone no. is 2233925 and portal id is : nam[protected].

Regards.

Vishal golechha
I have taken bsnl broad band connection from bsnl and have also purchased modem type ZXDSL831 AII.
First of all I didnot get the connection even after applying for more than ten days. After continuous follw up Ifinally got it, i.e, the bsnl person simply handed over me the modem and said that go and install it by following procedure. Even after adopting the same procedure I havenot got the connection done, on contacting the concerned people in BSNL office, they havenot given me any solution but in turn told me that they donot want to talk on phine. Really, it looks very odd that in present scenario when entire world is facing recession and great competion in local market, the BSNL staff has such a courage to ignore its coustomre. Really, it is strange...
I've trying to open the portal www.data.bsnl.in for the last 15 days.But it does not open.
The people sitting out in the NIV they call which is their customer service center do not have any answer to as to why the link is down for so long.
Apparently what happens is that there is a sense of insecurity as to how much is left.
So cant even use it just because of the fear of extra charges there are after you exceed the limit.

Its a shame that the country's largest service providers are not at par when it comes to service...
Its time they remember their slogan "We Value Customers"
i can not see in my broadband usage time
Even i am trying from past few days and the bsnl usage link just does not open.
And there is no response from customer care people
Can someone plz take some action against this. Am also facing the same problem not able to see my usage from past 10 working days.And this Customer care is really of no use.
Reqst your help..

BSNL — the bbservice.bsnl.in account usage information is not available

i am trying to open the bbservice.bsnl.in account to see my usage but the page is not opening to me since last ten days

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