[Resolved]  BSNL Broadband — Provision o[censored]nlimited Free Download

Address:Chennai, Tamil Nadu

Respected Sir/ Madam,


I had placed a request for broadband connection on 22/09/2010 and the same was made available on the 24th Sept 2010. I was given a modem for purchase costing me Rs 1100.00/- + (taxes).

I had learnt from your website and your advertisements over various channels that there was a offer of free unlimited download for 15 days for any new broadband connection between 15/9/2010 – 15/11/2010.

Though I had placed a request and received a connection within this period, I still was not provided this free download option and was charged Rs 210.00/- (on a pro-rata basis) on my first bill. Also I had not asked for any outright purchase of modem, though it was sold to me on a price of Rs 1100.00 + Taxes.

Hence I kindly request you to look into this and let me know if this service would be provided and that my modem charges can be converted into a leased/ rented option.



Thanks and regards,
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Aug 13, 2020
Complaint marked as Resolved 
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BSNL Broadband — BSNL BROADBAND + free telephone

Dear Sir,

This is to bring to your kind notice that I, the undersigned, am a consumer of Calcutta Telephones having a landline number 24415052. I also have a BSNL Broadband connection under the Unlimited Access option.

At the time of applying for the said Broadband connection, I was induced to believe by your men and agents at the Calcutta Telephones, that I shall be provided with a free telephone connection which I can use as a dedicated line for Broadband connection. I was further made to believe that initially the Broadband shall be installed in the existing line, being 24415052 and within a very short period of time, the free telephone shall be installed.

Being so induced, I opted for the BSNL Broadband connection over other competitions.

It is, however, regrettable that till date I have not received the said free telephone from your end. Furthermore, there is a constant disturbance in the existing telephone line whenever the Broadband connection is on and the same is causing severe difficulty and loss to myself as well as my family members. It is also pertinent to mention herein that whenever an incoming call is received, the Broadband connection is getting disconnected. I have lodged several complaints at the customer care number but till date the grievances have not been addressed.

I hereby request you to take immediate steps to rectify the faults and install the free telephone at the earliest.

Thanking you.


Mrinal Kanti Gupta

BSNL Broadband — it is disconnecting for very short period

my broad band link is disconnected for very short time.
I'm frustrated by this.
Bsnl broadband and telephpone bill with rent
The same thing is happening with me. The ADSL link stops blinking every few minutes and the connection is broken. Despite registering complaint, no body is attending.
S K Bhattacharya
Tel.no. 2428575
Raipur(C.G.)

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