[Resolved] BSNL BROADBAND DATAONE — Broadband Faulty Helplines Useless

[Resolved] BSNL BROADBAND DATAONE — Broadband Faulty Helplines Useless

M Mitali Sharma from Mancheral, Telangana

1.I am Rahul Sharma Tel No.[protected], Dundigal, Hyderabad. 2.The portal for lodging Broadband complaints says it cannot connect to database.The other portals are for landline complaints. 3.Complaint - Broadband is getting connected but webpage is not opening - some LAN TCP/IP settings wrong - complaint no.00069 dated 25 Jun 08 refers.Kindly expedite. 4.Your helplines are not very helpful i.e. 23233311, 23231345, 23234770 do not attend the phone..sometimes it is engaged ..other times no one picks up..these are also not 24 hours lines.Other [protected] can not provide satisfactory online help, it can only lodge a complaint, 12678 disconnects you after saying .. pl. hold all operators are busy!! 5.Kindly improve the setup. Was this information helpful? No (0) Yes (0)
Jun 23, 2017 Complaint marked as Resolved
1 Comment	Share
Submit Close

Related Bharat Sanchar Nigam [BSNL] reviews

View all 15954 Bharat Sanchar Nigam [BSNL] Reviews

Comments

SUJATA RAM KUMAR

from Patan, Gujarat

i was a bb user under plan 250 and changed to home ul 500 plan from december 2008. An application for the same was given on the 15th of december and i was told that the new plan will come into effect from january 2009, but while surfing the official data one website on the 29th of december 2008 i saw that the plan had already been changed to home ul 500. On seeing this i started downloading and now the bill for january 2009 has come showing an amount of Rs 8502 to be paid by 29/01/2009. Please clarify the details. [Specially the bb usage charge of Rs 7100.10 which seems to be appaling]. Kindly give an immediate clarification/details of the complaint lodged.

Thanking you, SUJATA RAM KUMAR