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BSNL BROADBAND SERVICE — extra usage than what I use.
in my usage... extra uasage is being shown... and the usage timings are shown when I m not internet at that moment... so please look into the matter and solve it as soon as possible...BSNL Broadband — Delay & Harrassment
Respected Sir/MadamI have applied for a bsnl combo-plan on 30th May 2009. My address is 29/A/H/13 Palm Avenue Kolkata - 700019. Instead of repeated request my broadband is not yet installed. They have been harrassing me constantly.
I have purchased the plan from Hiltake Electronics (P) Ltd, P-17, Mission Row Extension, Kolkata - 700013. I was told that within a week my phone connection & broadband would be installed, however its more than 20 days. Please advise how should I proceed.
I certainly want to do something after which nobody else would be harrassed like me. Thanks a lot for your co-operation.
Yours Sincerely
Md. Shad Jamal
BSNL New BB & Phone Connection — NO response after more than 2 Months!
I've registered for a new Broadband and phone connection on 30th March, 2009 and after more than 2 months, I've not recieved any communication from BSNL. I stay in Ramamurthy Nagar and while approached BSNL office for updates, they informed that it will take a month's time for connectivity at my area. Later I complained of the delay, but now it has been more than 2 months and I've not recieved any response from them.Binoy Mathew.
I have booking a BSNL Broad band connction in the name of Mr.A.Shanmugam, Our PH Number [protected], D.N.No:W766847, We need the current status, very soon, Thank you.
bsnl usage is not activating properly.we are ignoring units used before.
Hi,
I have raised a complaint on 17th July 2014 for the BSNL Broadband[protected] which was completely out of order due to no ring tone on land line device. Attached photo proof of complaints raised.
It seems to be an small issue and could be solved within a day. Rather than I had to visit in person to the nearest telephone exchange (IIMB, Bangalore, Bannerghatta Road) daily for a follow up. All the time I was promised to resolve it by today but in reality nobody responds back.
The strange thing is complaint is resolved without any prior solution. Just simple closed without any notice /confirmation. You may see many raised complaints for this reason on the attachment.
I remember the person named Mr. RAJU who is assigned and would be looking after this issue also met in person and informed about this issue. The worst problem is the communication with this guy. He is not well known to Hindi else English. Even he does not respond properly for phone calls made to him.
After visiting many time to exchange and at last I visited to the head in charge on 29th July 2014, he called and assigned this issue to some other person. Even given his number for a follow up. I met that person and brief him all the story. He came to home after 2hours and checked the problem. Thank GOD, somehow my telephone now started working with partial BB connection. They told BB will work on full fledge after a day.
OMG!!! NOT AGAIN...the day after all connections are dead like before and I am screwed up once again.
I can not repeat this process once again for running behind BSNL executives.
Please help me in this regard.
Thanks,
Ashis Kumar Mohanty
Email: [protected]@gmail.com
I have raised a complaint on 17th July 2014 for the BSNL Broadband[protected] which was completely out of order due to no ring tone on land line device. Attached photo proof of complaints raised.
It seems to be an small issue and could be solved within a day. Rather than I had to visit in person to the nearest telephone exchange (IIMB, Bangalore, Bannerghatta Road) daily for a follow up. All the time I was promised to resolve it by today but in reality nobody responds back.
The strange thing is complaint is resolved without any prior solution. Just simple closed without any notice /confirmation. You may see many raised complaints for this reason on the attachment.
I remember the person named Mr. RAJU who is assigned and would be looking after this issue also met in person and informed about this issue. The worst problem is the communication with this guy. He is not well known to Hindi else English. Even he does not respond properly for phone calls made to him.
After visiting many time to exchange and at last I visited to the head in charge on 29th July 2014, he called and assigned this issue to some other person. Even given his number for a follow up. I met that person and brief him all the story. He came to home after 2hours and checked the problem. Thank GOD, somehow my telephone now started working with partial BB connection. They told BB will work on full fledge after a day.
OMG!!! NOT AGAIN...the day after all connections are dead like before and I am screwed up once again.
I can not repeat this process once again for running behind BSNL executives.
Please help me in this regard.
Thanks,
Ashis Kumar Mohanty
Email: [protected]@gmail.com
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Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
bsnlbroadband — Harrasment of customer by charging full one year charge for broad band at a time
Dear sir,I was having BSNL Broad Band connection with my Phone [protected]. I was paying regular monthly charges as indicated in my monthly bill, I was asked to pay full one year's charge for usage of Broad Band, without giving me any opportunity to see the trend of amount in the monthly bill from March/07 to April/08, which deprived me of any opportunity to decide on the matter. The bill amount being very high, it was not possible to pay the same for me.I had approached My local Telephone office at Barrack pore and Panihati and submitted application with request for settling the matter .But to no effect as yet.Since then my Broad Band connection has been stopped.Due to non payment of the said bill, i am unable to surrender my Telephone.I went to telephone office at Barrackpore and Panihati several times seeking a favourable settlement.Even i represented the case with General Manager's office, Calcutta Telephones, Fairlie, but to no effect as yet. local BSNL authrity is continuing sending bill with rent for Broad band every month which i continued to pay for several months.Though i requested BSNL authorities to stop sending bill for broad band, as the line has been cut off, they pay no heed.Finding myself helpless, i, have stopped paying the bills for last three months. I, find the way the local BSNL is acting is unjutified and feel that nonsettlement of the dispute should continue indefinitely. I am surprised to see, why the Broad Band connection was no disconnected after the very first month for non payment during March/07, as they did not inform me the service chage in the monthly bill! that would have dawn my attention and could give me opportunity to act on the same to my desire! the above is for your kind information and necessary action please.BSNL should also stop sending monthly bill for Broad Band and telephone from immediate effect.
Expeting an immediate action, Souren Chatterjee ([protected]@yahoo.com)