BSNL Broadband — Extra Charging and negligence towards customer

Address:

Bangalore, Karnataka

There is some problem in dealing problem , . in the first bill i was charged Rs.1200 extra , later i was asked to pay that with a promise that they would refund the amount . . it did not happen . after clearing this i needed bill , and the bill stated that i should pay the bill on 28/03/2012, but my broadband connection was disconnected for non payment . i am asking peoples to provide a soft-copy of the bill and my payment . they are reluctant to provide ...

whenever there is problem i get a wrong information about the problem and they don't rectify the problem until i pressurize ..

i want a good service from BSNL Broadband.

When ever i go to BSNL exchange of our area they dont give acknowledgement for any letter i give , and they dont keep up the word they say.