[Resolved]  BSNL Broadband — improper billing

BSNL Broadband — high rent for first 2 month

dear sir, i took bsnl broad connection 2 months yearly.it is 250 plan.i have downloaded 2-3 songs only.but in the 1st bill it came Rs.1200/-.how come this much????

BSNL — Improper Billing

i am a bsnl broadband customer for almost 1 year now.Recently i opted for a plan change(from HOME plan to 500C.)for this i had applied three months ago. since then they have not sent me any letter confirming that my plan has been changed.again they have not sent me any bill since then.now when i made an query why my bill is not coming i found out that they had changed my plan 2 months ago without letting me know that and they have made a bill based on that plan(although bill was improvised, not the official one)now i am completely dazed ..

Sir,
I had given 500c plan but you are given me some other plan please make
it sure.

BSNL — Improper billing & disconnection many times

On request for a WLL base phone with internet connection, the officer of the department
(some Sahoo) told (advised) to deposit Rs250/- for connection of phone, and Rs750/- for internet connection & no extra charges next to pay. But after 2 months send a bill of Rs1467/-( as current Rs353/- & previous Rs1114/- which is includes one month bill). On asking about clarification of the same he said that there is a hidden payment to be pay for installation, which was not as his previous commitment.
When I have paid advance Rs1000/- for both connection.( 250+750) same day
So I think either he is cheating people for getting target or the advance amount of Rs750/- has not added in the account.
So I request the department for justice before bill payment.
I attached the first bill copy I received,with this complaint.( actually second bill)
Also the internet connection

Suresh Kumar Sahoo

Dear Sir,
I started my bsnl broadband services some 6 months back for Rs. 950=00 plus service tax/per month. under annual payment scheme of rs. 9500=00 per annum with 12 months rent & 400 calls per month. I paid some 11???=00 amount against the first bill including one month rent as deposit.

Plan details are 8 gb at 4 mbps & afterwards at 512 kbps uptill month end.
i was also waived off the rent & 400 calls(units).

From the beginning i was not satisfied with the speed/service & raised various complaints from time to time without any satisfactory resolutions.

But for the April month[protected] i was charged for Rs.624.27, mentioning Rs. 603=00 for calls(459 cell units, 40 landline units & 4+8 other/special)

Phone No. :[protected],
Broadband Plan : BB-HOME-COMBO-ULD-950-ANNUAL
CUST ID : [protected]
ACC.NO : [protected]
INV.NO : [protected]


I contacted local exchange & had a terrible experience which anybody can assume.But the worst part is they insist me to pay the bill else they would disconnect after the specified time, i[censored]npaid.

I requested the higher authority by mail for which i am waiting for response.

Please do the needful & help me get the full(agreed) service for the stipulated time period without any delay.

regards,

MohmedMoin A.Gheewala