BSNL Broadband kerala — NO Connectivity, No action taken yet

Address:

Ernakulam, Kerala

K NVasudevan
Kadambanattu house,
Edathala PO 683561
Subject: BSNL Broadband connection not working since last week

Sir,

My BSNL BB connection isn’t working, at Local area connection it shows as “Limited or No connectivity” from last week, I tried calling the helpline number provided where was informed to call exchange 26860000 but in vain. Its either answered by a lady who doesn’t know anything about BB or someone who keeps transferring. I am not well enough to visit BSNL office and keep on calling several times a day. I live along with my wife and daughter –in-law who has a nine months baby and my Son Ex-Navy petty officer is out of station, Internet connection is required as its used for many purposes.

I am not getting any fruitful response on the same. Would request you to help me with the same at the earliest.


Thanks & Regards,
K.N.Vasudev


Note:
Consumer No.: 2877326
Phone No.: 2683843
Mobile No.: [protected]