[Resolved]  BSNL Broadband — BILL RAISED AFTER 3 YEARS

Address:

Ernakulam, Kerala

BSNL KOCHI REVENUE DEPARTMENT SAYS "GO TO HELL" WHEN WE COMPLAIN ABOUT THERE BLUNDER BILLS
I AM USING 2313263 AS MY LAND LINE NUMBER AND WE ARE FORCED TO USE IT BECOUSE IT IS THE NUMBER OUR ALL RELATIVES AND FRIENDS USING TO CALL US.
RECENTLY WE RECEIVED A BILL FOR RUPEES 3OOO FROM BSNL
WHEN WE CALL THE NUMBER ON THE BILL ITSELF FOR CLARIFICATION[protected] A MAN TOOK THE PHONE AFTER 2 HOURS OF TRY TOLD IN MALAYALAM "POYI VERE PANINOKKEDA" MEANS YOU GO TO SOME OTHER JOB ,,,,,,
THAT LEADS TO ANOTHER FULL DAY TO VISIT BSNL ACCOUNTS OFFICE AT KOCHI AND FINALLY WE GOT MORE CONFUSION AND WE UNDERSTOOD THAT BROADBAND BILLS ARE NOT UNDER THE BSNL . IT IS DONE BY SOME OTHER AGENCIES LIKE TATA CONSULTUCY OR SO.
WE DOUBT BROADBAND BUSINES OF BSNL IS TOTALLY CONTROLED BY THEM OR SO.

THE EXTRA BILL THEY RAISED FOR BROADBAND USAGE IS FOR APRIL 2008 THAT IS 29 MONTHS OLD STORY. WE ALREADY RECEIVED SUCH BILLS FOR THAT MONTH AND WE GOT A REVISED BILL FOR THAT PERIOD WITH A COVERING LETTER SAYING ERRORS REGRETTED AND PRAYED FOR APPOLOGY BY ACCOUNTS OFFICER ITSELF AT THAT TIME.
NOW AGAIN THE SAME MISTAKE FROM BSNL

ANOTHER WONDER IS THEY HAVE RAISED ONLY 67 RS ON PREVIOUS MONTH ???

LONG LIVE BSNL TO SPOIL OUR LIFE..
AND VALUBLE TIME..