[Resolved]  BSNL Broadband — Connection Problem

Address:Birbhum, West Bengal

I use bsnl boardband service for last about two month. Our local exchange is Nalhati and Sub- exchange is Kurumgrm. My boardband service is not work for every two days grap. I complained for many times but it still not sloved.
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Aug 13, 2020
Complaint marked as Resolved 
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Dear sir

Our Broadband connection in our telephone no[protected] is not functioning since 06.03.2008. We are complained to Junior Engineer, Thiruvarur vide our letter dated 11.03.2008 and to the sub divisional Engineer, Thiruvarur, vide our letter dated 26.03.2008 . We had repeatedly complained to them on telephone nos (240222, 204500, 222220 ) . Till date the defect has not been rectified. We are an Non Governmental Organization working for the welfare of public . We have been put to lot of inconvenience and are also answerable to the Public.
We request your goodself to take immediate action in the matter for which we will ever remain obliged.

With Kind Regards

Nagarajan
Secretary
Bharathi Women Development Centre
Kattur & Post
Manakkal Ayyampettai Via
Thiruvarur District - 610 104
Mobile[protected]
very dissapointed with bsnl services despite tall claims by your company.iam in chandigarh..have to log in at least 100 times to atart, that too if lucky.no comlaint number has been left.dont know why such claims are made when you cant deliver proper services and keep charging.
thank you,
dr.kapil chattree
fortis hospital
mohali
My landline numnber is 25559356. i got the broad band connection. it is activated, but still is showing the error code 676
phone busy. please try to rectify at the earliest.
i am also a CONSUMER of M/s. BSNL, bearing Tel No.[protected]land line) since last 25 years and broadband connection 2(two) years before.
i am also fadeup with link with Broadband. my tel was disconnected due to non-payment since last 5 (five) months. recently all the dues are cleared and i got my telphone line but i am unable to link with broadband.
i have complained to the SDO, BSNL local excghange, but they are also unable to detect the fault it is going to touch a month my dues clear but i am unable to get
therefore, i am requesting you to look us in a posative way. so that, we shall be greatfull
thanking you
your's truely
pradeep kumar mishra .
on behalf of my father Mr. Bira Bikram Mishra)
ANGUL, DHENKANAL, ORISSA - 759122.
TELEPHONE No.:[protected]
E-mail: [protected]@hotmail.com
i want to remove my bsnl landline connection...so please see to it that the connection is removed ...
thankyou.
their is 691 error i.e connect to broadband
while i using bsnl brond band it faild every 10 mintus or 2 mintus ? power suplly is good conditions ! dont know !
To,
The PCGM
BSNL Ahmedabad

Sub.: Problem in Broadband Service (Connection is getting disconnected in few seconds)
Phone No.[protected]
Ahmedabad (Vasana Telephone Exchange)

Respected Sir,

First of all very sorry to say "POOR" BSNL customer service. I'm also telling you frankly i'm so much angry towards BSNL customer service, & their attitude towards customers. I don't know how to express my feelings.

Since last 1 & half Month I'm having problem in my Broadband connection but still there is no solution. I've booked my complaints so many times but not getting response properly. Whenever i complaints he/she says call here and there. I've also got the response like "i'm too much busy today call another person". This is not the good attitude towards customers.

First time when i had booked my complaint, the person came to home & checked something & said there is a problem in line will be solved. Still there is no result. My net is getting disconnected every few seconds.

Today also took half leave from the office & called the person in Vasana Telephone Exchange. Person said "if you are using cordless telephone, remove the telephone & use the net" this is not the solution; even i did so but got disconnected in few seconds. I called him again & he told me to call another person. Since last 15 days i've called so many people but no result. Every time i calls he/she says "there must be a problem in line, will be solved". I don't know how many time they checks the line again & again, & after checking the line they don't bother to call the customer & ask whether the problem got solved or not. I told them come to home & check the modem if it has some problem but they don't listen. I don't know what to do sir.

I'm also working as a freelancer...getting designing work from CANADA, i've to submit projects on time. but because of this problem i'm not able to do this. I'm losing my clients, losing my business. Even i told madam the situation "please do something as soon as possible" she says calmly "ok I’m booking your complain" what is this sir??? Don’t they got taught in BSNL how to maintain customer relation???

one more thing...since last three years I’ve some problem in landline instrument...my mom who is 67 have complained so many times to fix it up but no one listens. After getting tired we baught the new cordless telephone. Even today your BSNL instrument is not working. The line man of our area (paldi where me & my mom lives) don't listen to us, but every "DIWALI: he comes to home to get "BONI". Its really so much shameful.

Anyways, I’m requesting you sir. Please do something. I don't want to lose my clients don't want to lose business. I'm using BSNL landline since last 12yrs & broadband since last 5yrs, also suggested many of my friends to get the BSNL broadband connection. But today I’m in trouble & BSNL is not there for me.

PLEASE DO SOMETHING, this is my kind request to you. I will be so much grateful to you.

Thanks & Regards
Kaushal Vakil
Ahmedabad (Paldi, Vasana Telephone Exchange)


https://www.consumercomplaints.in/complaints/bsnl-broadband-c82398.html
My landline numnber is 25960790, i am fadeup with link with Broadband. Internet is disconnecting frequently, plz take a immediate action.
Connection Problem
Dear sir

Our Broadband connection(wireless) in our telephone no[protected] is not functioning since 06.08.2009. We are complained to Junior Engineer. Till date the defect has not been rectified. run time erorr 812 shown.
We request your goodself to take immediate action in the matter for which we will ever remain obliged.

With Kind Regards

Nagarajan
Secretary
Bharathi Women Development Centre
Kattur & Post
Manakkal Ayyampettai Via
Thiruvarur District - 610 104
Mobile[protected]
To,
The Concerned Authority,
BSNL Broadband,
India,
I would like to state that I have thorough connection problem.
The connection gets disconnected automatically.
And ask for reconnection again and again......
Kindly pay attention on the above mentioned problem..
Thank you.
Dear Sir...,
My land line number is[protected], Ayyampet branch, Papanasam (TK), Thanjavur (DT), Pasupathikoil.My house broadband connection is very poor.please kindly request to solve the problem.

Regards,
Rihanna.

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