BSNL Broadband — Not responding plus extremely rude

Address:

Ahmedabad, Gujarat

Hi,
My Phone number is 2329 9996. People start digging potholes somewhere else- my phone line is cut and net doesnt work for a week. Now that phone line is working, my internet is still not functioning. I am complaining and trying to call a line man for 5 days now -- lineman's number is switched off, Avani Bhavan numbers - either not in use and other times they dont answer[protected], 2329 2424,[protected]. I just tried calling on the number 2329 0600 which is under Mr. Sompura and the man was extremely rude and was shouting on the phone and I had no options but to cut the call. What am I supposed to do? Its my phone, My money and I am paying for the services and not to be mistreated like this.

I have an unlimited plan - which means my usage is high. Now one week of loss-- who is going to pay for that ? Its not the first time or the second time. It happens to me almost every alternate month.

ANYBODY IN BSNL WHO IS CAPABLE ENOUGH OF ADDRESSING TO MY COMPLAINT?????