BSNL Broadband — not solving my prob irrespective of several dockets

Address:

West Bengal

respected sir,
i am mr.sankar pathak (advocate), my telephone numb is[protected]. everyday there is some prob with my bsnl net. Either the link fails, or its unstable or my username pass doesn't match.i have to lodge complaints at least twice every week. after i make a docket , d problem gets sort out after 3 days of making the docket and d link stays for a day max ....and then d same problem starts again. i have visited our local telephone exchange, everytime they tell us they will solve the problem ,but it doesn't turns out so. I am very irritated with their service. I am planning to file a suit against them if this continues.it has been continuing this way for years. if you kindly take note of my complain at the earliest i shall be grateful to u.thankyou