[Resolved] BSNL — sms complaint

[Resolved] BSNL — sms complaint

E elizabeth jacob from Raia, Goa

My mobile no: is [protected]. For the last one week, i am unable to receive sms from mob:no:[protected].The sender is getting delivery report at kuwait end.but i am not receiving the sms.some times there occurs huge delay in sending sms from my number and it goes to waiting status. Sometimes it is obseved that the same sms is received at the distant end several times. This causes lot of inconvenience. Also, I am unable to send sms to[protected].This problem is right from the day VIVA started their service at KUWAIT. several times lodged complaint at bsnl helpline.but still the problem persists. Was this information helpful? No (1) Yes (2)
Aug 14, 2020 Complaint marked as Resolved
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Comments

Narendaren

from Arcot, Tamil Nadu

Whenever I receive a message in my mobile no. [protected] from 54000 an amount of Rs 3 is deducted from my balance. I have not subscribed for any Value added service.
Don't deduct my balance. Please stop deducting money from my prepaid amount for receiving such message.

Please return/refund my amount deducted by BSNL for the same. I request You to take Immediate action, I don't need any service except making, receiving call & sms. Many time I call the No. 155223 But No responsible and deactivate SMS

Please reply my email ID : [protected]@gmail.com

Thanking You,
K . Vaidyanathan
[protected]