[Resolved]  BSNL — CUSTOMER BILLING COMPLAINTS

SIR
i am govindan from ramapuram chennai, i have received a phone bill (dated 10/04/2009) from bsnl, i am the subscriber of bsnl broadband and my tharif is Rs.500 (combo home 500 plan). As per this plan, internet usage is 1.5Gb is free, but i didnt use the free usage fully during month of march 2009. I verified (www.bbservice.bsnl.in), i used only 1291277KB. Then why i got Misc charges as Rs.855.00 and total amount as Rs. 943.00?? so please do the necessary action.


Regrads,
M.Govindan

Dear Sir,

I am a coustomer of BSNL.(U).Nashik Maharashtra, well first I have applied for Land line connection at BSNL.due to shortage of line I have provided WLL.conection.My WLL.No.is.2025656.I am not getting bill in time and when I go to upnagar Tele Exchange I get reply that my bill is not genereated.?.since I am staying in mumbai.and when I come to nashik my phone is dead due to non payment of bill.so far I have not recived a copy of my bill.?also I have been inform by exchange person.that from Apil they are going to give new land line connection.And I am intrested in land line connection instead of WLL.

what the hell is that misc charges...
i got bill more than what i deserve. almost i need to pay 1500 which equals my normal(so i need to pay around Rs.2, 500/-) ...
i need the proper explanation why i got this much!
i request you to take necessary action or at least reply to this MSG please.
regards,
rajavarman G

my tel no is[protected]

billing complaint

BSNL — Not discount in cug 99 plan

My postpaid no has CUG 99 in that i Have recieve 1 GB data free but last month not given. This usages add in my bill

Respected Sir,
I, Shri Shankar Sitaram Vispute, beg to state that my gravience about billing for acct no[protected], is raminied unsolved at your end. The details of my bill are as follows
Name:- Shri Shankar Sitaram Vispute
Mobile no:- [protected] / [protected]
customer ID/ account no:[protected]
Tariif Plan :- Agriculture dept CUG Plan 99
Total Amount Due:- Rs. 481 /-

Details of SIM Reciept:-
Recipt Sr no:- 134 Book no:- 1571


Sir, i have bought the SIM numbered [protected] at Faizpur Exchannge on dt[protected] but SIM indicated "Registation Failure" Error massage as it was inserted in cellphone device. On reporting this problem to Shri Bhole Sir at Faizpur Exchange, he replaced [protected] with another SIM number [protected] on dt[protected] on the same above maintioned receipt. I am paying the bill regularly for [protected] which is being used by me.
Since the SIM [protected] is never used by me and new sim is issued to me in replace of that old sim. The bill against no [protected] is still shown outstanding.
On reporting this problem to Shri Bhole at Faizpur, he ordered me NOT to pay that bill against [protected] more ever Mr Bhole dicussed this case with Shri Sharma at Jalgaon.
But still Bill no[protected] dtd[protected] has received me the Post agianst same mobile number.
Sir, i hope you will find the solution for my billing complications very soon.

DEVENDRA N. VISPUTE

onbehalf of

Shri Shankar Sitaram Vispute

Respected Sir,
I, Shri PAWAR KISAN LAXMAN beg to state that my gravience about billing for acct no[protected].I HAVE PAID BILL to online but i complaint my bill amount is very high. i have not befit for 400 local call plz send me details how to chrges apply for my bill .my email id is pawar.[protected]@gmail.com The details of my bill are as follows:
Name:- Shri PAWAR KISAN LAXMAN
Mobile no:- [protected]
customer ID/ account no:[protected]
BILL NO & DATE :[protected]
Tariif Plan :- Agriculture dept CUG Plan 99
Total Amount bILL :- Rs. 271 /-

Respected sir my name is Philip Joseph. I have a bsnl land line connection (Tel No. [protected]) with broadband internet connection. I were using the the broad band plan 500 combo till April 2012. And i have changed the plan to 900 combo(monthly subscription). Thereafter i have received a bill amounts Rs. 12669.79 in the month May 2012. We have complained about this bill at BSNL Manimala exchange under Kanjirappally, Kottayam Kerala, and they have promised me to look into the matter seriously any told me not to pay the bill until they say. They took no action and in June we got a bill amounts Rs 13238.00 including the monthly charge of May.The very next week our phone get disconnected. I went to the exchange again and shown the new bill, again they told me not to pay the bill. Next day they called me and told me that they have contacted the billing section and asked me to pay an amount of RS 3100.00 as the usage for April and May and they promised me the bill will come normally for the monthly usage.
Today(14/07/12) I got the bill of the month June asking me to pay Rs 11, 116.00.S canned copies of all the bills we have received so far are attaching herewith. Please do the needful to get the correct bill of June which may include the Rs 900 of Broadband usage and the the telephone usage which may not exceed Rs 1000.
Thanking You
Philip Joseph
Mob. [protected]

Sir, company bird my out going calls yesterday though i was pay my bill amount Rs. 1000/- on 03/10/2012 out of outstanding amount Rs. 1360/- why ? Though i ask the matter at moranhat BSNL Office Assm 785670. This amount isn't sufficient to continue? You can check my billing detail. I m very much upset. Company charge late fine Rs. 10/- for last bill o.k. i understand but why charged another Rs. 27/- on current amount? Kindly pay attention on my matter. Thanks. [protected]