[Resolved]  BSNL — Application for a new connection

Sir,
I live in our own house. The ownership technically is in the name of my daughter-in.-law who is abroad
at present and likely to be away for some more months. We have costructed anothere floor and want a separate Service Connection to that floor. When I tried to apply for the new connection, I was told that the application must be signed by the OWNER herself and I, her father-in-law and occupant of the house for the past ten years, can not sign on her behalf 'for' her. Is there such strict Rule that only the owner can apply, with her own signature, for a new connection to a new floor?
Yours faithfully,
m.v.subbarao