BSNL — to deactivate mobile callertune from prepaid mo. no.[protected] and return of amount deducted

Sir,

I have a BSNL Prepaid Connection with Mobile No. [protected] from Dehradun Exachge. The caller tune service was activated on above mentioned No. The caller tune service activate in my no without any prior information. Rupees 37.00/- were dededucted for the same. I tried every possible measure thorugh phone and SMS to get this serivce deactivate but did not get any positive response from your customer care executive. I therefore request you to kindly prompt action from your side on my complaint. Kindly deactivate the caller tune service and refund Rs 37.00/- which was deducted from my account as soon early. I will be greatly obliged.


Required details are mentioned below.

My connection - Mr Manoj Kumar
Mob. No. :- [protected]
BSNL Compliant No. : H[protected] and 6010197


yours truly

Manoj Kumar