[Resolved]  BSNL — Recharge Amount Lapsed

Hi,

I have a BSNL Prepaid Connection with No. [protected]

I was having a Special Apple Ipad 3G monthly plan of Rs.999 with Unlimited Downloads

This month when it expired in as usual went to their online recharge website portal.bsnl.com

But this time i did not saw the Ipad plan there, so i called BSNL helpdesk and they told me that

My unlimited plan is stopped by bsnl and hence i have to choose from either of the available from list.

I selected STV-500 Plan of Rs.500. Recharge went successful(date[protected],

But my internet connected wasn't restored.

when i called helpdesk again, they said that.

i did wrong recharge and hence amount is lapsed. and refused to

transfer that amount to my bsnl account or refund.

This is a trap by bsnl ! they were not clear with the plan details and their impacts.

Still threw me into this situation and now refusing to give me service.

I did the next recharge of 1260 with correctly and still the same story.

but today by at least i see the refund initiated status of that amount.(1260)

But my Rs. 500 story is still same.

Please Help.

Attached is the Screen shot of the Same.

Regards,

Sandeep Bodkhe
Contact [protected] (not reachable till 15-Nov-2011)
Email : [protected]@gmail.com