[Resolved] BSNL Cellone — BSNL Cellone portal not accessible

[Resolved] BSNL Cellone — BSNL Cellone portal not accessible

N NIRMAL KUMAR DEY from Tiruchchendur, Tamil Nadu

Websites inaccesible Hello, I am a BSNL subscriber in Kolkata, & pay my bill online. The landline bill is presented in the calcutta telephones website, & I have no problems whatsoever there. But my cellone bills are supposed to be paid through http://portal.bsnl.in . But for the last three months it is not being easy to access these websites( i.e the portal, dataone & bsnl.co.in). Most of the time they cannot be opened ('cannot find server'or'this page cannot be opened') whereas I can easily access www.calcuttatelephones.com . This time also my cellone bill was presented on the 10th of this month ( in the Cal tel website-Online bill presentation system), but I have not been able to pay the bill as yet, beacause I cannot access their websites. Now a server can have problems, but not for weeks toghether or for month after month. As I do a 8-8 job I cannot go to their counters also to pay the bill.I could not get any help in this regard from anybody. So I am posting it here to see if somebody can help me!! Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

JYOTIRMOY BANERJEE

from Pune, Maharashtra

After Internet connection, the bill for[protected]Phani Bhusan Banerjee) of 164C, Bakul Bagan Road, Kolkata - 700025 had been paid in Feb'08. A suplimentary (not usual 2 months bill) bill had been paid in March'08. No bill received therafter. The message on the telephone is to contact the Area Manager and out going calls are stoped. Reason not known. If any bill has been raised in the meantime, may kindly be forwarded for payment or justify the action.

Regards

Shailendra Kumar Agrawal

from Mumbai, Maharashtra

Please note that submitted my Cellone chip to the BSNL office Pali, Rajasthan, India. I deposited STD money Rs.2000/- at the time of filing the application for cell one chip. But till now i Have not received my Rs. 2000/- which were deposited as STD money. Please do some thing, So I can get my money

Haramohan Bhattacharya.

from Cuddalore, Tamil Nadu

I have a prepaid BSNL mobile connection. It gives miserably bad quality signal and connectivity. In these days of mobile telephony and satellite connectivity throughout the world BSNL Kolkata circle even struggling to provide their customer the basic features of mobile telephony i.e., connectivity and signal.My mobile no. [protected]. I have made an SMS for excep P for two numbers for reduced tariff on 01.07.08. But even after one week it is not activated. Is this a professional approach of BSNL to their customer? If you have proper technical expertise and knowhow please sort out the problems mentioned above. Hope for an early action.

soumen chakraborty

from Kolkata, West Bengal

i am a student of a management and for that i get a less of time for me and whenever i try to know it my bill from bsnl website i cant get it and also i did not receive the monthly bill in easy time it always come before the last date of submission so please don't do that send it time so that i can't be a rush

rahul

from Mumbai, Maharashtra

Cust Care people say they will fix problem in 24 hrs n we will call u back. but that never happens even after 120 hrs.(I have experinced it.). Nowadays I dont believe them.
They bully customers.
I hate talking to them.
They are always in hurry to disconnect call without hearing full complaint.
I am from Rest of Maharashtra Region.

Kurakula Bala Rama Murali Krishna

from Bhimunipatnam, Andhra Pradesh

My mobile no is [protected] for the last 3 days the portal site is to busy to be opened and i was out of station for the last 20 days. It is a headache for me to pay the bill now as the due date is today.

Bhaskar Sadhukhan

from Kolkata, West Bengal

I simply can't understand what is the problem with celloneportal and why it is unaccessable for near a month.Bsnl should take proper action against it.

Bina Pradhan

from Noida, Uttar Pradesh

This BSNL is absolute hopeless. Each month my money deducts for nothing!! I complaint Gangtok Cherry Building atleast 3- 4 times even then they are least bother and nothing happen till now. That is why I don't recharge at all. Now I got another sim which is quite cheap and tension free. These BSNL should be banned!!!