[Resolved]  BSNL Cellone — CANNOT RECHARGE MY BSNL MOBILE NUMBER AS ACCOUNT IS TEMPORARILY BLOCKED

Address:

West Bengal

Dear sir,
I would like to state that I am unable to recharge my BSNL mobile number [protected] as the account is temporarily blocked (when I'm calling 123 it is being told).
I could not recharge my BSNL number since October 2011 due to unavoidable circumstances.
I went to local Bankura BSNL office a month ago where they took a note of my complaint but did nothing.
Then I submitted a complaint online in BSNL complaint portal (Docket number- E03WB[protected]. It is showing as "nodal closed" and complaint "resolved" BUT STILL I CANNOT RECHARGE MY ACCOUNT AND dialing 123 is producing the same words i.e. "Your account is temporarily blocked".
I shall be highly obliged if you kindly look into the matter and do the needful at the earliest so that I can continue using BSNL mobile,
Thanking you,
Yours truly,
Bidhan Nayak,
Bankura,
West Bengal.