[Resolved]  BSNL — excessive bill

In the month of May, 2009.i was surprised about my telephone bill, it was Rs-2986/-.then after i met the SDO of our branch, asked about the billing, he said that it is out going bill, wheather i did not make any call like to get this amount of bill.i resqest SDO to get my billing details, he assurence me that i will give your call details, but still now i do not get any responce from them.
please give me the details.

I was shocked to see the current bill dated 19/03/2011 amounting to Rs.1929/-for my mobile no.[protected]. As I am using the GPRS unlimited @Rs. 249/- per month and my bill never exceeded 500/-or 600/- per month. Message regarding the gprs is capped at 6GB per month,should have sent well in advance of the current month,so that one would have disconnected the GPRS service but bsnl deptt.sent the message at the fag end of the month,this clearly show their malafide intentions to generate maximum revenue by hook or by crook from customers,such deceiving tactics are mostly done by private companies particurlarly of low standard,but I had not expected such things from bsnl,I therefore warn them to desist from such activities and mend their ways otherwise I have to seek the advice of court of law.I further add that my GPRS service may be discontinued with immediate effect.

I, Rahul Agarwal, resident of A-250, Second Floor, South City 1, Gurgaon - 122001, applied for a BSNL connection on 10th December 2014 for which I had to pay Rs 1995 -
Broadband security deposit (cost of plan) - Rs 1495
Adjustment for security deposit - Rs 500

I got my connection installed on 27th December with landline no.[protected] and customer ID - [protected] I used internet only for 5 days on in the month of December, so my usage bill should have come around Rs 245

Instead, on 10th December, I was charged with a bill of Rs 1939 !!!
Breakup of the bill -
Adjustment for installation charges - Rs 750
Adjustment for broadband installation charges - Rs 250
Usage bill (from[protected] to[protected] Rs 938.75 (including taxes)

I was cheated in the following areas -
Adjustment for security deposit - Rs 500 (I don’t know why I was charged with this when I already had BSNL router and BSNL fixed-line device)
Adjustment for installation charges - Rs 750 (nobody clearly told me what these charges are for - The connection wire at my place was in perfect condition and broadband installation charges of Rs 250 are already present on the bill)
I used the broadband connection for only 5 days (27/10/2014 to 31/10/2014) but I was charged for 22 days (10/12/2014 to 31/12/2014)

I got my connection done from BSNL office situated in South City 1 (Office phone no.[protected]

I would be greatly thankful if this can be resolved at the earliest.

Details -
Name - Rahul Agarwal
Contact no. - +91-[protected]
BSNL landline no.[protected]
BSNL customer ID - [protected]