[Resolved]  BSNL — change my surname & address

Address:

Ganjam, Odisha

Sir I have a bsnl no.This no is [protected].I am checked my no on bsnl pcpr portal.I see my surname was changed.My actual name is prasanta kumar sahoo.But it changed prasanta kumar patra then I talk to there custmoer care they told me u change u r surname,u brought the sim in same area.But this is not possible for me.I brought sim brahmapur,now I am stay jharsuguda.Its distance is 600km.I go to the jharasuguda bsnl office they told we r not change this type of problem.Then I goto bhubaneswar bsnl office to my address proof they told me u r surname and u r address willnot match.But I give proof my sim this address.But it is changed.They told me a court affidavit is required.But I am suffering from too much problem.This type of change in bsnl office.I am use this sim last 4years.But now it is continue.