BSNL — Cheating BSNL - False Package- No customer care support

Address:

North and Middle Andaman, Andaman and Nicobar Islands

Hi,

BSNL is cheating customers in Andaman. They sell packages that doesn't work.

On 19th of july 2012, I have activated special tariff of rs 96. This will allow me to call std at 30 paise and local 10 paise. And also recharges 200 as talk time.

When I called STD number i noticed that they are still charging RS 1.50 per minute for std call. I tried to call customer care, but no response. I dialed there number, however cannot reach them as it automatically disconnects after I reach the speak to customer care menu. It seems they are intentionally not willing to talk to customers.

With 200 RS talk time, I would have got around 600 minutes.( 30 paise per minutes ), i got just 133 minutes.

This is a cheating, or negligence I am not sure. They are doing it intentionally or just careless attitude of bsnl employes. It is not only me who is facing this issue, almost every one in this islands are facing issues likes this.

Thanks,
Customer

96 RS Activation details
Ref No:[protected] date : 19/06/2012
Place of recharge: chakkar goan, Portblair, Andaman

Message from 53733 on 19/06/2012 at 8:13 PM
"Dear customer you have been activated with special tariff, enjoy the facility. Kindly dial 1503 for assistance."