[Resolved] BSNL — Receiving promotional calls and sms | |||
I am using BSNL prepaid mobile number [protected] and I had activated DND services by calling 1909 on 05.01.2011 at 22.54 hrs and received acknowledgement no.[protected]. A Registered letter has been sent to BSNL on 19.03.2011 in this connection. Since, I received promotional calls and SMS continuously from BSNL, I again called 1909 on 11.05.2011 at 16.05 hrs and received acknowledgement no. CPR URN[protected]. I verified, my number is listed in the NDNC Register. I have not received a positive solution from BSNL and I am in receipt of 47 promotional SMS and 4 promotional calls till date (from 18.05.2011). I wish to inform that I have registered with NDNC on 05.01.2011 and on 11.05.2011 coming under ‘Fully Blocked’ category mentioned by TRAI. I hereby request the BSNL to clarify and take necessary action to stop the Unsolicited Commercial Communications (as per TRAI Notification dated 05.06.2007) with immediate effect. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
5 Comments | |||
Comments
Sir/Madam
With reference to CPR URN [protected].I request for deactivation of beauty tips and chatting.
Please take urgent necessary action to stop this sms
Thanking you,
yours faithfully, PRATHIKSHA RAO,
MOBILE NO. [protected]
With reference to CPR URN [protected].I request for deactivation of beauty tips and chatting.
Please take urgent necessary action to stop this sms
Thanking you,
yours faithfully, PRATHIKSHA RAO,
MOBILE NO. [protected]
I received acknowledgement no. CPR URN [protected]. To my prepaid no [protected], kindly request you to permanently block all types of promotional Messages SMS immidiatley without delay.
I am N.Kumar serving in C.R.P.F. and using BSNL prepaid mobile number [protected] and I had recharged coupon 290 and balance received from bsnl rupees. 310/- . on 11/04/16 at about 1926 hrs automatically Rs. 70/- Ceased in my balance account. i have complained lodged to customer care service in BSLN authority (toll free No. 1503). why ceased in my phone balance amount Rs. 70/-, BSNL customer care told that you call to ISD No.. [protected] . but i replied that no any dialed and call to ISD call number and request check in my balance return in my phone balance and Stopped un-necessary SMS sent in my phone number, vide complaint No. docket number 1d12264561 dated 12/04/15.
on 16/04/16 at about 1826 hrs automatically once again Rs. 70/- Ceased in my balance account. i have call / complained to customer care service in BSLN authority (toll free No. 1503). lodged complained again what regarding ceased amount Rs. 70/- BSNL customer care said that you call ISD No. [protected] same number . but i told that no any dialed and call to ISD call please re-check and request solve in my problems . vide complaint No. docket number 1d16265501 dated 18/04/15 at 1846 hrs.
on 18/04/16 customer care message received acknowledgement no. CPR URN [protected]. I verified, my number is listed in the NDNC Register. I have not received a positive solution from BSNL and I am un-necessary SMS received from BSNL customer care. Request for promotional calls from 11/4/15 to 19/4/16.
I hereby request the BSNL to clarify and take necessary action to stop the Unsolicited Commercial Communications (as per TRAI Notification dated 05.06.2007) with immediate effect and un avoid call charge of ISD call charges Rs. 140/- rupees may be refund in my phone balance at earliest please.
Request acknowledgment please.
Thanking you sir.
N.Kumar
Communication from:
N.Kumar
150 Bn, CRPf.,
Dornapal, Sukma District,
Chhatishgargh - 494122
on 16/04/16 at about 1826 hrs automatically once again Rs. 70/- Ceased in my balance account. i have call / complained to customer care service in BSLN authority (toll free No. 1503). lodged complained again what regarding ceased amount Rs. 70/- BSNL customer care said that you call ISD No. [protected] same number . but i told that no any dialed and call to ISD call please re-check and request solve in my problems . vide complaint No. docket number 1d16265501 dated 18/04/15 at 1846 hrs.
on 18/04/16 customer care message received acknowledgement no. CPR URN [protected]. I verified, my number is listed in the NDNC Register. I have not received a positive solution from BSNL and I am un-necessary SMS received from BSNL customer care. Request for promotional calls from 11/4/15 to 19/4/16.
I hereby request the BSNL to clarify and take necessary action to stop the Unsolicited Commercial Communications (as per TRAI Notification dated 05.06.2007) with immediate effect and un avoid call charge of ISD call charges Rs. 140/- rupees may be refund in my phone balance at earliest please.
Request acknowledgment please.
Thanking you sir.
N.Kumar
Communication from:
N.Kumar
150 Bn, CRPf.,
Dornapal, Sukma District,
Chhatishgargh - 494122
I got a sms to my prepaid mobile Nr. [protected], URN ref. Nr. [protected]. Please see that I don't get any promotional massages or other sms of any unwanted ads, in other words block them permanently .
Yours,
Dayanand Shetty
Yours,
Dayanand Shetty
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Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
BSNL — CPR URN 29031314304891
Sir,With reference to CPR URN [protected].I request for deactivation of DND. This ver bad delay.Please take urgent necessary action
Thanking you sir,
yours faithfully,G V PRABHAKARA RAO,
MOBILE NO. [protected]