[Resolved]  BSNL Dataone Broadband — unable to connect internet

I want to change my password I am unable to do so for last somany days.

BSNL Dataone Broadband — DataOne HUGE BILL FOR 900 unlimited BroadBand Plan

Hi Sir,

I was using DataOne connection from the month DECEMBER 2007 with a plan 250 RC.

I changed that existing plan to 900C ( Unlimited Downloads). I submitted an application on 28th December 2007.

I asked the corresponding employee who's accepting the applications about the new plan activation.

He told me that it will be activated from the 1st January 2008. So, I started using broadband from the day One of January 2008 thinking that i am in 900 UL plan.

All the days when i use my broadband, i used to check the usage details. But, now a days i am not able to check those details due some problem. The PAGE IS NOT DISPLAYED. It shows some server busy problem.

But when i check my account recently, it shows an amount of 58222 Rupees. I was shocked and i rushed to the BSNL office and asked the concerned authority about this issue.

I asked SRINIVAS RAO (A.E. ) Bsnl, he told me that they are facing some problems in the Bangalore, So it will take 3 more months to get the plan converted.

And i asked solution for my problem, he simply smiled and said am too facing the same problem with my phone bill. There's no solution for otherthan paying the Bill.

THERE IS NOT EVEN A NOTICE FROM THE BSNL ABOUT THE TIME TAKING PROCESS REGARDING THIS PLAN SHIFT.

I was collapsed ther only. ..

I wont be able to pay such a huge amount. There's no other way for me. Either I have to abscond the bill which i can't do... or I have to prepare for suicide.

Please consider this..

MAY BE AM NOT THE ONLY ONE FACING THE PROBLEM, BUT IT IS VERY SEVERE IN MY CASE...

dataone — receive huge amount of bill

I receive a very big amount of bill of dataone service which i have not used .Please see details about that and reply soon as fast as possible.

Mr Laxmikant Dwivedi
My Telno:2540135
Ulhasnagar-3

I totally agree that bsnl have been charging much more than what is actually used...On march 22nd I saw that the usage for february was 975Mb.. and on march 28th when I saw it has changed to 1152MB...I dont why they changed the units of february

my tel no is 2410589-mysore

dataone — no connect my net

my net no connect
they raffer your password and user name no match
please provide my passwrd and username

dataone — net is not coming

for the past 2 days, net is not coming it s working for only 1min

BSNL Dataone Broadband — Poor quality billing system

Dear Sir,
Bsnl(public sector undertaking) offers wide varity of services.
Quality of service is generally poor(Slower broad band, poor quality mobile service).

when it coms to billing;it never uses quality billing softwares.
So customers have to pay for some one elses bill or absord bills.I havnt had internet access this month due to my computers harware problums. But the portal says i was using
its internet service all the time.

To day i logged into "BSNL dataone my account" portal using Dataone internet connection; but the sotware said i am offline.
More over when i tried to change my password the software couldnt actually change that.

It is real that bsnl billing and service quality is very poor. Their security is also poor . Some times bsnl broadband account website is not accessed. One day, I try to enter my usages account to my portal Id and password but Iam suprised when enterd account. I had checked my usages, but it shows only 200MBinstead of my original usages 900MB . I did'nt belive this thenafter 1-2 minute my attention had get on my Id my profile this time I'm very suprised and very agree because this profile is another customer instead of my profile. That means that had not my usages account, that account is another customer. But I had not changes that account and I had signed out without any changes .
You can imagine that what is software security of bsnl . I hoped that this condition will changed in few days Only I hope and you also hope.

dataone — not getting net connection-error-678

I had made a complaint by e-mail on 13/08/08 that details on that time i am not getting net connection from 08/08/08 showing errors in my Tv screen 678. By e-mail complaint on 13/08/08, nextday i have got two calls from local telephone office they says that today you will able to get net connection. But not still no action was taken to get the net connection. Still I am suffuring, basicaly we are depending on mail service in our work life . Fact sir i am not happy in of your local office service Garia[protected] they are not responding properly.Everyday I had contact & explain them my problem but no responce. i don't know when it will be solve. pls. take care for it.

Regards,
Tapan Das
[protected]/ [protected], [protected]@yahoo.co.in

BSNL — Difficulty in connecting Broadband Data One

My Landline Phone No. is[protected].When I want to connect Data One Broad Band Service There appears message `Phone line is Busy' and sometimes `There is no or limited service ' . But actually Phone is not busy at that time. I complained to BSNL office about this. They said There might be some problem in line.I then complained to fault repairing Deptt. of BSNL. Lineman came and checked the line. He talked to someone in BSNL office and said `Awaz to barabar Aa rahi hai, line me gadbad nahi hai '. But my Broadband connection does not connect easily. Specially in the morning hours when Ineed the most.

BSNL, Dataone Broadband — Not gettng connectivity

last 10 days against phone no.[protected] Broadband connection is not coming. on regular basis after every 1 minute connection disconnect automatially . several reminders to local exchange & officials nothing has been done yet. Need immediate intervention .

dataone compi — not getting broadband connection

for my broadband connection {compi plan }for my phone[protected] under adimali telephone exchange i am not getting connection for the last 3 weeks .ADSL light on the Modem is not coming .i have checked my modem . it is functioning at other broad band connections. i have complained in the adimali telephone exchange several times .but no action was taken from your side. please rectify the fault in my phone broadband connection

data one broadband connection BSNL — connection problem

I have broadband connection at Bhandara district of maharashrtra.my no. is [protected]
I called to bsnl telephone exchange workers about the connection problem but there is no response from there side.sometimes there is no connection or for just 5 minutes.all the devices are ok and the line is also clear there is problem from telephone exchange but they are not giving proper response.I dont have any contact no to whom I have to make a copmplaint about this?

BSNL BROADBAND DATA ONE — Failure of Internet connection

On Oct. 26, I made a complain against failure of broad band connection at my home[protected]. After talking to concerned officer, BSNL sent people and rectified it. On the next morning I found the same type of problem and lodged a complain on Nov. 1 with docket no. After that I have talked to the officer concerned several times but no connection yet. Today (Nov. 6)once again I tried to check my complain and found that my docket no. has been erased by somebody without doing any improvement in my connection. Today I tried to contact DE over phone but no response. So I sent him an e-mail re. this matter.

DATA-ONE (BROADBAND) — DATA-ONE (BROADBAND)

SIR,
I CANNOT USE AT A TIME PHONE & INTERNET
KINDLY SOLVE MY PROBLEM
I THINK THEREIS IS CONNECTION PROBLEM
PL SEND YR EXECUTIVE AS EARLY AS POSSIBLE
THANK YOU

BSNL Dataone Broadband — dataone usage errors

My usage list is charging for the hours in which i am not using connection.for more than 5 hrs and all its charging but then during the time shown in tha usage i am not using it then how come its showing usage at that time.who else can use this other than me.why does it show this mismatch in usage.from my house noone is using it during some of the usage time shown.even after giving complaints no action is taken.pls help..

hi man
this data one broad band services is really very veru bad,
i cant check my a/c detail, speed is ok i dont mind, but please check ur web site its not working properly
thansk

correct link to BSNL for my broadband connection

Dear Sir,

Our BSNL Broadband is not connect from 4 days.
Plz solve this problem.

Thanks
Sanket Pareek
[protected]