[Resolved] BSNL Dataone — Customer Service, Page 3

[Resolved] BSNL Dataone — Customer Service

V V.K from Bengaluru, Karnataka

On Apr-02-2008 a work order was created for providing broadband internet connection in my house in Bangalore. It was told me that it will be done in 10 days. It's been 20 days now & absolutely no activity from BSNL. If I try to reach the concerned BSNL office, nobody picks up the call(tel[protected]. It will be busy & if you keep trying incessantly finally you may feel relieved that it is ringing, but none will pick up the call. You can very well identify that someone was using that phone when it is busy & suddenly when it starts ringing no one responds to it. It sounds as if the number is just meant for their outgoing calls. It is very pathetic to know that BSNL do not want to listen to their customers. It is a very pity state that BSNL cannot provide good service to customers. Also there is absolutely no co-ordination about the information each of them provide in their office. They are extremely irresponsible. After having got frustrated & tired of contacting the Indiranagar & C.V.Raman Nagar BSNL offices, I finally sent emails to Customer Grievance Manager([protected]@bsnl.co.in) to solve the problem but no response yet. Was this information helpful? No (0) Yes (0)
Aug 13, 2020 Complaint marked as Resolved
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Comments

V.V.Ramani

from Maham, Haryana

Sir,

I want to check my usage of broadband daily to keep a close watch o[censored]sage. Please advice how to do this ? Also I want my 14 digit Poral number. My name is V.V.Ramani and my telephone line number is 23665309.
Regards
V.V.Ramani

mn ramachandran

from Ernakulam, Kerala

my phone number is [protected]

P.M.Babu

from Muluppilagadu, Kerala

UTStarCom WA3002G4 this is model no

actually i want to ask onething about BSNL modem...

we require to block some URL's like orkut and youtube... is it possible

how to blocking URL's please share the information with me

also...

Thanking you... for spending time on reading mail...

M Parthiban

from Bankura, West Bengal

letter for change in home plan 250 to UL 750 given on 5th Feb or 6th Feb 2009, having slip from customer service cell. why now cancelled with out informing. BSNL services are very poor in this activity in spite of reminding many times thro "1500". Why should retain old plan as no outstanding bills? ple feed back to us. we have to waste our times on visting periyar thidal offices many times for this. then what is the use of having net facilty?

Line No. is[protected]

ram mishra

from Patna, Bihar

sir i could not see the acount usage of my bsnl dataone help me urgent plese

jose tomy

from Palakollu, Andhra Pradesh

sir
I am jose tomy, I would like to know about the call rates of bsnl landline.i hope that you will send the call rates to my mail
Yours truly
jose tomy
[protected]@gmail.com
jose.[protected]@yahoo.com

MOHIT SHARMA

from Jind, Haryana

dear sir,
I am unable to check my account ussage of internet since internet connection had given to me.my Ph No.is[protected] Mob.[protected].Please look into the metter & do something soon as possible...

Yours Faithfully
Mohit Sharma

s.somasundaram

from Perumbavoor, Kerala

Sir i have been using bsnl broadband for past 3 months. my phone number is[protected] and my plan is 600. i have free download at 2am to 8am but they are charged me on free download hours.

Ghanashyam Badgeri

from Chhota Udepur, Gujarat

Dear sir,
I am unable to check my account usage of internet since internet connection had given to me. My Ph No.is[protected] Mob.[protected]. Please look into the matter and do the needful as soon as possible...

Yours faithfully
Mohit Sharma
Thank you

Ghanashyam Badgeri

from Chhota Udepur, Gujarat

lavanya badrinath

from Malappuram, Kerala

I would like to change my broad band plan, what I have to do? can u send me details
my phone number being 26769519.I am using bsnl modem from 2 years.Can i pay right now, what I have to do?
thankyou
lavanya

Rajesh

from Pune, Maharashtra

sir,
i have been using data one bsnl broadband since 3 months,
am not using much of my resource, but my usage is shown very high,
i just used 4 hrs yesterday for which my usage is 200 mb (only for yesterday), and am sure i did not see any photos or video files.
i don't know what is happening..

Bhavesh Suthar

from Pune, Maharashtra

I am from Bopal (Ahmedabad). Now days I am experiancing internet connection speed very slow and sometime the page is not loading. Since last friday (10 Apr '09) I am unable to connect internet connection and I already complain to BSNL department making call on 1957 and yet the problem is not resolved. This government sector - BSNL Broadband Service - has larger users and surprise thing is no Customer support and on other hand they are saying that they are taking good care of support and are eager to provide better & better serives to the customer. How they are thinking this?

Any one can come forward how to solve the brodband internet connetction?

d.venkatachalam

from Bengaluru, Karnataka

How to change my plan for unlimited download plan

Prasannajeet Pani

from Bhubaneshwar, Odisha

BSNL Dataone — Poor Customer support just gets worse

I am using the Dataone Broadband provided by BSNL. I reside at Berhampur, Orissa.

Ever since I have bought this modem (which is about year and half) I have suffering from poor quality of service being provided by the customer support. Every now and then the modem shows problems and when I call them up to register a complaint they simply don't listen. When I ask them to send technicians to check for problems they never do it on time. And when I complain about a problem in the modem, they ask me to come to them with the modem instead of sending someone to my home to check it. And they hardly know anything about what they are working on. Poorly trained executives simply work with hunches and guesses.

Its so frustrating to use BSNL Dataone in Berhampur Circle that I wish I could throw away the modem.

ICEBERG FOODS LTD

from Gurgaon, Haryana

sir our bsnl telephone line is damase since three month our phone no-2330281, 2260514, I had complained
frequently but I could not get any properly answer, complaints always get closed with out confirmaions.
this nomber not use sine threemont but billing is continue why.always not visit any line man asked one question out telephoe is ok

I request sir plese solve my problem and cheack the my bill and cearance my belling ammount.

Radha Lakshmi

from Cuddapah, Andhra Pradesh

Dear sir
i am customer of BSNL broadband my phone number is [protected] from Nandyal. I forget my portal id and password so please send me the same to my mail id. Expecting a quickest reply from you sir

Kushal Sengupta

from Chennai, Tamil Nadu

I suggest everyone not to ever take the 250 Rs plan of BSNL. It sucks money. I got a bill of 5000 Rs, and then 35000 Rs!!! I wasn't even there in Pondy and yet they told me that it came from my port and that I hadn't locked it with a web key. Even after showing evidence that I wasn't there for 10 days in Pondy and yet there was a downloading from my port, they did not listen. I told them nobody uses the internet other than me but they went on with the web key. I do suggest all of you to go for the 500 plan or 750 but not 250. They are very clever, as they will not tell you anything about web key and how to do it at first but once they get a huge amount they are always ready to give you that information.

This is only for those people who don't know about a web key. All the best. Don't you worry if you get 5k+ amount as bill one fine day. It's normal!!!

manojkumar

from Chennai, Tamil Nadu

i unable to check my usuage account pls send any feedback,

also i dont know my userid and password in dataone,

my no.[protected]

AJEET

from Ratlam, Madhya Pradesh

I do not my dataone id from BSNL
What I should do for that...
sent me reply on my mail id...