[Resolved] BSNL — deduct amount from my prepaid mobile balance

MonikaPatel

from Mumbai, Maharashtra

Address:

Sirohi, Rajasthan

• I am a BSNL PREPAID user. My NO. is [protected]. I am employee from J. Watumal Global Hospital & research centre/Mount Abu/Sirohi/Rajasthan. On 4/6/2013 at approx 5:00PM i received message that your TV service activated and 10 Rs. charge deducted from your balance. After 6 to 7 month ago I also activated do not disturber service on 1909 but i can not understand how it was deactivated. From 1503 help line failed to help me. They hold me 30 minutes on help line to talk to the senior officer. Then after 30 minutes i talk to the senior officer but all are in vain. Before 4 month i also suffered the same problem and at that time I lost 5 Rs. from my balance. At that time I deactivated my all services. but just now it is started and now it is double. When i recharge my new balance all that time i suffer above mention problem. i can't understand how can they start new services without my permission. I always delete all advertising messages without read. No any source on www.BSNL.in webside.
•
• Pl. Do the needful & release my Tension as early as Possible. I Hope you that above mention problem will not be repeat again.
•
• Monika

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Aug 14, 2020

Complaint marked as Resolved

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Comments

jagannath pandit

from Patna, Bihar

BSNL Prepaid — Deducted my balance

i put atop up voucher of Rs 550/- in my mobile and my balance was Rs 499/- the next day on 2nd sept 09 about Rs 350/- was deducted and the balance remained about Rs 150/- kindly look into thematter.
Thank u.

VINODKUMAR RAMCHANDRA PATIL

from Delhi, Delhi

BSNL — DEDUCTION IN PREPAID MOBILE BALANCE AMOUNT -REG

RESPECTED SIR,
I HAVE PREPAID MOBILE No.[protected] OF BSNL,KALYAN TELECOM,MAHARASHTRA CIRCLE.
UPTO 06/02/2010 MY BALANCE AMOUNT WAS Rs.56.00 AND ON 07/02/2010 IT WAS OBSERVED THAT AMOUNT BALANCE IS ONLY Rs.7.79 WITHOUT ANY USE OF MOBILE SERVICE BY ME.
I COMPLAINED BSNL CUSTOMER CARE ON 08/02/2010 AND THEY HAVE GIVEN COMPLAINT DOCKET No.3586071.
BUT TILL DATE BSNL HAVE NOT ANSWERED ME ANY REASON ABOUT DEDUCTION Rs.56.00 NOR THEY CREDITED BACK DEDUCTED AMOUNT OF Rs.56.00 .
PLEASE LOOK INTO THE MATTER AND SOLVE MY PROBLEM AS ABOVE

YOURS TRUELY,

VINODKUMAR PATIL

Saurbh Kumar Srivastav

from Ludhiana, Punjab

BSNL Prepaid Mobile — Balance deduct

i m subscribe caller tunne near about 1 year but i m not satisfied with tune because before 2 month my tune is not sing but balace is deduct every month.
i m also tried customer care but no responce for me .
customer care support is very very poor .

sutanu_aviva

from Bengaluru, Karnataka

I m subscribe, my cell number is [protected], caller tunne near about 1 month but i m not satisfied with tune because before 2 month my tune is not sing but balace is deduct every month.
i m also tried customer care24/11/2010 to till now but no responce for me .my complaint number is 6469319 on 24th november.
customer care support is very very poor .
plz refund my duducted amount, i call customer care Mr PARTHA DUTTA, but his respons very very poor.

SUMIT KAR
[protected]

gadubal

from Pune, Maharashtra

B S N L,KALYAN — DEDUCTION FROM DEPOSIT AMOUNT

IN THE MONTH OF OCT 2010 I HAD SURRENDERED MY LANDLINE PHONE NO.[protected] AT VIRAR OFFICE & ASKED TO REFUND MY DEPOSIT.(RS.3000/-).
AFTER FOLLOWING FOR 10/15 TIMES I HAD RECEIVED MY CHEQUE AFTER 8 MONTHS & SURPRISINGLY IT WAS OF RS 2731/-!! & WITHOUT ANY CALRIFIACTION OF LESS AMOUNT.
PLEASE LET ME KNOW WHY Rs 269/- HAS BEEN DEDUCTED FROM MY DEPOSIT?? & WHY INTEREST HAS NOT BEEN PAID TO ME AS DEMANDED IN MY COMPLAINT????
WAITING FOR QUICK REPLY.

MR GEETESH A DUBAL
(MOBILE:[protected])

SHYAMAL MUKHERJEE

from Kolkata, West Bengal

BSNL Mobile — deduct the balance from my mobile

my mobile no. [protected], frequently deduct the amount from my mobile balance, no call details or no any messing, my complain no. is H24cd301418 dt. 24.08.12 for Rs. 10/- & I03Cd300949 dt. 03.09.12 for Rs. 10/- still not solved by the company.

Renjinireyan

from Chennai, Tamil Nadu

BSNL — Deducting amount from prepaid balance

Bsnl is deducting amount from my prepaid balance with out my permission. I have already complained customer care, but i didnt get proper solution. So i request you to take necessary action for this matter. My bsnl mobile number is [protected]