BSNL — Delay in providing Broadband

Address:

Bangalore, Karnataka

Hi,

I had applied for a BSNL broadband connection on 23rd August, 2011 for home purpose in Electronic city, Bangalore.
I did not get a connection till now(16 nov, 2012 - Present day). It has already passed 14 months from the date of my application.

Despite my continuous struggle with the JTO in the BSNL office, I couldnot succeed. They keep on saying within 2 months we will provide the connection and passed the time.

Please suggest what I can do to get the connection as soon as possible. Or can you take any action against this for the delay.

Thanks.