BSNL — Denial of Services

Address:

Maharashtra

I applied for a new landline connection seven days back and was told to submit the necessary documents for applications. After the applications were file, i got a response from BSNL saying that they cannot provide the connection to me as they have some limitation with their cables. The builduing in which i am staying has multiple landline connections, i do not understand why i am being denied of services from BSNL. I dont understand that if a state service provider is going to respond to peoples requests in such a manner, that would definitely explain peoples falling faith in it.
My order no was - [protected]