[Resolved]  BSNL Games on Demand — unauthorised charges/bill

Address:Raigarh, Chhattisgarh

unathorised chages have been charged against bill no [protected] dated 07/03/2012 for bsnl games on demand usage charges . for your kind information my broadband connection was discontinued from february 2011 therefore god was not in use up tofebruary 2012.and i dont want to continue games on demand connectivity.pls look in to the matter.
vijendra b joshi
raigarh
contact no. [protected]
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

BSNL Game on Demand — unauthorised

I had received a phone call from a service provider regarding a free 30days trial for Games on Demand. But that 30 days were charged and today even after1 months I am receiving a Rs. 200/- charge for the same even though i have unsubscribed from the service long back. Today I am not even able to Login to that Games On Demand account of mine (proves my account doesn't exist any longer) but the charges for the same are still appearing in my monthly bills. I regret that BSNL is cheating the subscriber.
i have contacted the local BSNL office and they say it's not operated from their office and they directed me to another office of BSNL. When I contact they directo to another phone number which is not responded . No solution has yet been taken in this matter

Please note my telephone no.[protected] Cumsumer no.[protected] BSNL Portl ID SRI [protected]
. I am receiving a Rs. 200/- i have unsubscribed from the service long back. Today I am not even able to Login to that Games On Demand account of mine (proves my account doesn't exist any longer) but the charges for the same are still appearing in my monthly bills. I regret that BSNL is cheating the subscriber.
i have contacted the local BSNL office and they say it's not operated from their office and they directed me to another office of BSNL. When I contact they directo to another phone number which is not responded . No solution has yet been taken in this matter

BSNL india games on demand — Unauthorised charges

Sir,
My BSNL LandLine number is [protected].Inspite of repeated complaints,I'm regularly getting Phonebills with Rs 200 added on account of games on demand.Two Months back I had registered complaint with the Broadband Section of Bsnl Nagpur(C.T.O) and then in subsequent month they didnot add this charge.But now in the Bill of August 2011,again charges for games on demand for the month of June&July has been added.Please help[ me to get this service Unsubscibed.My Email no.is rodney.[protected]@gmail.com

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Bharat Sanchar Nigam [BSNL]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    38%
    Complaints
    15954
    Pending
    0
    Resolved
    6087
    Bharat Sanchar Nigam [BSNL] Address
    Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
    View all Bharat Sanchar Nigam [BSNL] contact information